Senior Platform Engineer

• Sep 2022 - Present

Platform Engineer II

• Jan 2022 - Sep 2022

Experience working in Cisco UCS Manager to provision hosts, building/assigning hardware profiles and troubleshooting issues within the environment. 15+ years of combined experience working with Windows Server 2003 through 2019 in large to global sized enterprise networks. 6+ years working within VMware ESX also in large/global enterprise networks. VMware Certified Professional - Data Center Virtualization (VCP-DCV 2019) NetApp experience includes restores, setting up backups, troubleshooting latency issues, expanding volumes/LUNS. Worked with Database team to migrate LUNS to VMDK’s. Zerto (DR) experience consists of creating new VPG’s, troubleshooting issues with existing VPG’s and assisting with latency issues. Create and modify new/existing GPO’s while providing support for the environment within AD. Use of Active Directory Users and Computers (ADUC), Sites and Services, Group Policy Management to maintain/design and provide permissions/access to users/files/folders. Participated in the Aquesta acquisition/conversion by taking lead of the user data migration project. Will also play a significant role in the upcoming conversions with experience gained. Key resource in Charlotte for Data Center work which includes data migration, troubleshooting hardware issues, power/device management, installation/configuration of new hardware and appliances, decommissioning of hardware. Have supported numerous teams with related projects including InfoSec, Networking, Data Processing, Engineering and System Administration. Created relationships across these multiple teams to expedite issues, requests, collaboration and establish a sense of comradery. Show less

Information Security Engineer

• Jun 2021 - Jan 2022

Consultant

• Apr 2019 - Jun 2021

Operations Analyst

• Dec 2018 - Jun 2021

IT Support Technician

• Apr 2018 - Oct 2018

General Manager

• Aug 2014 - Jan 2017

• Implemented process, procedures, hiring and scheduling for D9 as a startup business. • Grew sales in taproom 40%, by setting the standard for quality, service and customer relationships. • Organized on/offsite events through strategic planning/coordination of vendors/staff to include music festivals, sporting events, beer festivals, community/charity events and sponsorship activities. • Managed account receivables/payables, payroll administration and made deposits/reconciled accounts through QuickBooks. • Operated/Maintained new bottling line, carbonated beer to proper levels and maintained inventory required for packaging. Show less

Operations Technician

• Jan 2008 - Aug 2014

Responsible for building/monitoring equipment such as, servers, switches and firewalls. Communicate daily with customers regarding support of their equipment and inquires. Create tickets and troubleshoot events related to backups, network connectivity and server availability. Escalate events which are not resolved to the proper engineers in a timely fashion. Ensure customer satisfaction by aiding in: customer sign-in and authentication procedures, completion of facility walkthroughs, as well as providing remote hands and eyes support. Conduct customer follow up's to ensure support requests have been completed to the customer's satisfaction. Show less

Network Installer

• Aug 2007 - Jan 2008

Installed CAT5, CAT6, and media cables in locations throughout North Carolina, including schools, churches and commercial businesses. Worked with little supervision and an emphasis on detail and quality; updated key network components such as WAPs and UPS' in Southern States stores. Successfully completed testing and troubleshooting through the extensive use of FLUKE devices. Intrigued, by the use of such technologies, my desire to learn ultimately has driven me to pursue an advanced education in this field where my diligence, dedication and attention to detail will lead me to success. Show less

Foreman

• Jan 2002 - Jul 2007

Subcontracted with Washington Gas, to manage a crew of four installing and repairing natural gas lines. Ensured the safety of crew members, bystanders and personal property while working with natural gas. Completed rigorous training in First Aid, CPR, DOT safety and the thirty-hour OSHA safety program. Executed Foreman leadership role, the engagement of focused training in addressing daily situations included teamwork and communications with crew and customers. The application of this knowledge ultimately achieved successes such as increased production efficiency, escalating job magnitude and zero accidents over a five year period. Show less