Experience

Valve & Process Solutions

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Internal Sales

  • Mar 2018 - Present



Meter Provida

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Support Manager

  • Jan 2014 - Mar 2018

  - Assist the Management team with the identification and management of new projects.- Price List Management- Hi-end customer service - Product code management- SOP system maintenance- Mentoring and development of staff assisting with technical / product enquiries. - Mentoring staff on SOP system- Control customer complaints.- Export sales, including documentation / certification packages.- Website / Social Media maintenance, including development and implementation- Marketing and event management Show less

• Sales Team Leader

  • Mar 2010 - Jan 2014

  - front-line interface for all customers, both internal & external.- Assist in the supervision of all aspects of sales administration.- Provide excellent customer service and immediate resolution to customer queries and requests.- Prepare quotations - Assist in the maintenance of general company administration.- Produce management information reports as and when required. - Control customer complaints to ensure a satisfactory resolution within an acceptable timescale and prepare management reports as required- Manage export sales and prepare all documentation Show less

• Sales Adminstrator

  • Jan 2008 - Mar 2010

  - Sales order processing- Producing sales reports- Processing goods returns- Monitoring customer feedback- Dealing with enquiries - internal and external- Resolving queries



Pegler and Louden

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Jan 2006 - Jan 2008

  Processing of sales orders for both the Sales and Projects Teams, eventually progressed to working on the Sales desk, taking enquiries and preparing quotations. Preparation of Product Documentation Packs for contracts Processing of sales orders for both the Sales and Projects Teams, eventually progressed to working on the Sales desk, taking enquiries and preparing quotations. Preparation of Product Documentation Packs for contracts