Matt Heap
Head Of People & Culture Programmes at Essex Partnership University NHS Foundation Trust- Claim this Profile
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Bio
Jayne Pardoe
It was fantastic working with Mathew. He is forward thinking, fantastic problem solver and has a real can do attitude. Mathew has a real natural flare with stakeholder engagement and can really hold a room with creative thinking. I found Mathew to be extremely reliable, self-motivated and he really does demonstrate a brilliant work ethic. Mathew is both enthusiastic and inspiring.
Karl Oliver
Mathew is a natural problem solver which couple with great engagement skills and a passion to deliver for his customers makes him a joy to work with. I brought Mathew in to account manage and develop our agents with great success over three years. I was always in awe of Mathew’s creative energy and each project benefitted enormously through tapping in to it. Quick to smile, especially if you bring cake, he’s a pleasure to work with and A real asset. I look forward to working with him again in the future.
Jayne Pardoe
It was fantastic working with Mathew. He is forward thinking, fantastic problem solver and has a real can do attitude. Mathew has a real natural flare with stakeholder engagement and can really hold a room with creative thinking. I found Mathew to be extremely reliable, self-motivated and he really does demonstrate a brilliant work ethic. Mathew is both enthusiastic and inspiring.
Karl Oliver
Mathew is a natural problem solver which couple with great engagement skills and a passion to deliver for his customers makes him a joy to work with. I brought Mathew in to account manage and develop our agents with great success over three years. I was always in awe of Mathew’s creative energy and each project benefitted enormously through tapping in to it. Quick to smile, especially if you bring cake, he’s a pleasure to work with and A real asset. I look forward to working with him again in the future.
Jayne Pardoe
It was fantastic working with Mathew. He is forward thinking, fantastic problem solver and has a real can do attitude. Mathew has a real natural flare with stakeholder engagement and can really hold a room with creative thinking. I found Mathew to be extremely reliable, self-motivated and he really does demonstrate a brilliant work ethic. Mathew is both enthusiastic and inspiring.
Karl Oliver
Mathew is a natural problem solver which couple with great engagement skills and a passion to deliver for his customers makes him a joy to work with. I brought Mathew in to account manage and develop our agents with great success over three years. I was always in awe of Mathew’s creative energy and each project benefitted enormously through tapping in to it. Quick to smile, especially if you bring cake, he’s a pleasure to work with and A real asset. I look forward to working with him again in the future.
Jayne Pardoe
It was fantastic working with Mathew. He is forward thinking, fantastic problem solver and has a real can do attitude. Mathew has a real natural flare with stakeholder engagement and can really hold a room with creative thinking. I found Mathew to be extremely reliable, self-motivated and he really does demonstrate a brilliant work ethic. Mathew is both enthusiastic and inspiring.
Karl Oliver
Mathew is a natural problem solver which couple with great engagement skills and a passion to deliver for his customers makes him a joy to work with. I brought Mathew in to account manage and develop our agents with great success over three years. I was always in awe of Mathew’s creative energy and each project benefitted enormously through tapping in to it. Quick to smile, especially if you bring cake, he’s a pleasure to work with and A real asset. I look forward to working with him again in the future.
Experience
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Essex Partnership University NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Head Of People & Culture Programmes
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Mar 2022 - Present
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Project Manager
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Jun 2021 - Mar 2022
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Post Office Ltd
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United Kingdom
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Retail
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700 & Above Employee
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Project SME
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Apr 2020 - Apr 2021
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Transition and Process Manager
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May 2019 - Apr 2021
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Transition and Process Manager
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May 2019 - Apr 2020
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SmartID and Vetting Manager
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Jan 2018 - Apr 2020
Manager of multiple teams covering two core business elements from January 2018 onwards. The SmartID project and now business as usual work can primarily be described as a back office transformation allowing for greater control of access to our systems along with a higher compliance threshold than ever before possible.Additionally through working with a number of wider stakeholders and systems our ultimate aim is to allow this technology to improve access to distance learning and LMS systems to improve capabilities network wide.As one of the lead managers within the companies vetting work I am the lead relationship manager with external companies such as Experian, AccessNi and UKVI. Working to ensure a consistent approach to our vetting of those who will represent the business in the public sector.My wide range of knowledge both from this role and previous roles within and externally from the Post Office has allowed me to progress as an SME in a number of ongoing business critical projects. These projects vary from Procurement exercises to Ideation workshops aimed at improving Franchisee Partners on-boarding journey through digitisation and enhanced learning packages.
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Prince2 Practioner
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Mar 2020 - Mar 2020
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Business Development Manager
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Mar 2017 - Jan 2018
Upon returning to the UK I joined Magna Scientific with the key goal of helping the business grow in terms of profitability, market reach and product suite. Upon returning to the UK I joined Magna Scientific with the key goal of helping the business grow in terms of profitability, market reach and product suite.
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ESL Teacher
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Mar 2016 - Mar 2017
I spent a year working as an ESL teacher in South Korea using a combination of structured and creative teaching techniques to work with a wide age range of children. I have experience teaching across all age ranges from kindergarten through to senior school and ran a number of adult sessions to help individuals improve both their technical ability and confidence. Additionally I was the head foreign teacher at my academy which was based over two sites. This additional responsibility included recognising and hiring talent along with helping arrange their travel and accommodation and ultimately training them in their early weeks with us.
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Post Office Ltd
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United Kingdom
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Retail
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700 & Above Employee
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Local Relationship Manager
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Nov 2013 - Mar 2016
As a Local Relationship Manager I worked in a team of 6 who were responsible for helping to engage and influence 1000+ Postmasters in both independent and larger multiple retailers. In my role I covered the North East region of the country and worked closely with over 200 business' to provide the best possible customer journey within our stores.This role involved working with multiple stakeholders within the business giving me a wide range of knowledge and understanding from Property to Loss Prevention and taking the lead within the team on Marketing and Social Media Strategies.
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Field Change Advisor
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Jun 2013 - Nov 2013
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Resource Deployment Manager
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Sep 2012 - May 2013
During my graduate scheme I gained a lot of valuable experience both in technical ability and relationship management. I was responsible for deploying appropriate individuals with talent and skills relevant to the tasks of specific projects over both Europe and worldwide markets. Mainly focused on the Information Management sector of IBM’s product suite I also gained understanding and experience within other areas such as Cloud Technology, C2C Apps and attended IBM’s sales school. During my graduate scheme I gained a lot of valuable experience both in technical ability and relationship management. I was responsible for deploying appropriate individuals with talent and skills relevant to the tasks of specific projects over both Europe and worldwide markets. Mainly focused on the Information Management sector of IBM’s product suite I also gained understanding and experience within other areas such as Cloud Technology, C2C Apps and attended IBM’s sales school.
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Education
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2011 - 2013
The University of Sheffield
Business Management and Information Management, Business Administration and Management, General
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