Andrew Peacock
Ecommerce Business Analyst at Tirebuyer.com- Claim this Profile
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Bio
Walter Gray
I worked with Andy on several innovative projects for the UK where Andy was the key link between development and the business. His understanding of "How" the business operates and "What" we can do technically allowed us to plan, develop, and roll out our solutions quickly and with minimal problems. I would recommend Andy to anyone who requires someone with knowledge and intuition for any business-technology solution and would work with him again without hesitation.
LinkedIn User
Andrew is an asset to any team or project on which he works. He was due to start working on a project which was then amalgamated with 2 other projects. Andrew managed to hit the ground running, despite having only recently started with the company, performing some very complex analysis of the business systems, and the project interdependencies. His background means that he was able to discuss technical details confidently with the senior developers, yet he was fully business-focussed on the wider impact when having discussions and running requirements workshops with our business colleagues. Andrew is professional, dedicated and gets things done. I highly recommend Andrew for any role in Analysis and Business Engagement.
Walter Gray
I worked with Andy on several innovative projects for the UK where Andy was the key link between development and the business. His understanding of "How" the business operates and "What" we can do technically allowed us to plan, develop, and roll out our solutions quickly and with minimal problems. I would recommend Andy to anyone who requires someone with knowledge and intuition for any business-technology solution and would work with him again without hesitation.
LinkedIn User
Andrew is an asset to any team or project on which he works. He was due to start working on a project which was then amalgamated with 2 other projects. Andrew managed to hit the ground running, despite having only recently started with the company, performing some very complex analysis of the business systems, and the project interdependencies. His background means that he was able to discuss technical details confidently with the senior developers, yet he was fully business-focussed on the wider impact when having discussions and running requirements workshops with our business colleagues. Andrew is professional, dedicated and gets things done. I highly recommend Andrew for any role in Analysis and Business Engagement.
Walter Gray
I worked with Andy on several innovative projects for the UK where Andy was the key link between development and the business. His understanding of "How" the business operates and "What" we can do technically allowed us to plan, develop, and roll out our solutions quickly and with minimal problems. I would recommend Andy to anyone who requires someone with knowledge and intuition for any business-technology solution and would work with him again without hesitation.
LinkedIn User
Andrew is an asset to any team or project on which he works. He was due to start working on a project which was then amalgamated with 2 other projects. Andrew managed to hit the ground running, despite having only recently started with the company, performing some very complex analysis of the business systems, and the project interdependencies. His background means that he was able to discuss technical details confidently with the senior developers, yet he was fully business-focussed on the wider impact when having discussions and running requirements workshops with our business colleagues. Andrew is professional, dedicated and gets things done. I highly recommend Andrew for any role in Analysis and Business Engagement.
Walter Gray
I worked with Andy on several innovative projects for the UK where Andy was the key link between development and the business. His understanding of "How" the business operates and "What" we can do technically allowed us to plan, develop, and roll out our solutions quickly and with minimal problems. I would recommend Andy to anyone who requires someone with knowledge and intuition for any business-technology solution and would work with him again without hesitation.
LinkedIn User
Andrew is an asset to any team or project on which he works. He was due to start working on a project which was then amalgamated with 2 other projects. Andrew managed to hit the ground running, despite having only recently started with the company, performing some very complex analysis of the business systems, and the project interdependencies. His background means that he was able to discuss technical details confidently with the senior developers, yet he was fully business-focussed on the wider impact when having discussions and running requirements workshops with our business colleagues. Andrew is professional, dedicated and gets things done. I highly recommend Andrew for any role in Analysis and Business Engagement.
Credentials
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Professional Scrum Product Owner (PSPO)
Scrum.orgAug, 2018- Nov, 2024 -
Prince 2
Advantage Learning
Experience
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Tirebuyer.com
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Ecommerce Business Analyst
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Oct 2022 - Aug 2023
IT BA working across multiple projects in a fast-paced consumer goods ecommerce environment. Working with business leads and technical teams to deliver: * Definition and implementation of finance reporting system, replacing legacy manual reporting consolidation. * Requirements and implementation to add an additional revenue stream to Tirebuyer's core business, including financial flows to 3rd party partners. * Migration of interfaces to 3rd party marketplaces, from SAP Hybris to… Show more IT BA working across multiple projects in a fast-paced consumer goods ecommerce environment. Working with business leads and technical teams to deliver: * Definition and implementation of finance reporting system, replacing legacy manual reporting consolidation. * Requirements and implementation to add an additional revenue stream to Tirebuyer's core business, including financial flows to 3rd party partners. * Migration of interfaces to 3rd party marketplaces, from SAP Hybris to bespoke system. * Working with architects and dev teams to help define the technical approach to business requirements. * Working with support teams on analysing customer-facing issues. * Supporting E2E testing and UAT. Show less IT BA working across multiple projects in a fast-paced consumer goods ecommerce environment. Working with business leads and technical teams to deliver: * Definition and implementation of finance reporting system, replacing legacy manual reporting consolidation. * Requirements and implementation to add an additional revenue stream to Tirebuyer's core business, including financial flows to 3rd party partners. * Migration of interfaces to 3rd party marketplaces, from SAP Hybris to… Show more IT BA working across multiple projects in a fast-paced consumer goods ecommerce environment. Working with business leads and technical teams to deliver: * Definition and implementation of finance reporting system, replacing legacy manual reporting consolidation. * Requirements and implementation to add an additional revenue stream to Tirebuyer's core business, including financial flows to 3rd party partners. * Migration of interfaces to 3rd party marketplaces, from SAP Hybris to bespoke system. * Working with architects and dev teams to help define the technical approach to business requirements. * Working with support teams on analysing customer-facing issues. * Supporting E2E testing and UAT. Show less
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Shakespeare Martineau
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United Kingdom
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Legal Services
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700 & Above Employee
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Business Analyst
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Apr 2022 - Oct 2022
Supporting renewal of the Cyber Essentials+ certification. Auditing of app, OS, and SAAS usage to ensure they meet new requirements. Supporting renewal of the Cyber Essentials+ certification. Auditing of app, OS, and SAAS usage to ensure they meet new requirements.
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HM Revenue & Customs
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United Kingdom
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Government Administration
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700 & Above Employee
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Technical Business Analyst
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Nov 2020 - Apr 2022
Working on the migration of HMRC's API middleware for EU trade, migrating from a legacy 3rd party app to a new bespoke platform: - Managing scrum backlog. - Assessing impact of forthcoming business requirements - Creating/updating existing technical specifications - Working with dev/test team to ensure services meet requirements. Working on the migration of HMRC's API middleware for EU trade, migrating from a legacy 3rd party app to a new bespoke platform: - Managing scrum backlog. - Assessing impact of forthcoming business requirements - Creating/updating existing technical specifications - Working with dev/test team to ensure services meet requirements.
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Aldermore Bank
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United Kingdom
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Banking
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700 & Above Employee
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Business Analyst
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Nov 2019 - Nov 2020
Part of a small team setting up a data centre migration project. Key responsibilities: - Defining initial discovery approach to be used on the project. - Working with the IT security team to define requirements for the privileged access management and SIEM/SOC capability. - Working with the wider IT team and data center provider to map out the RBAC model for ongoing IT operations. - Carrying out discovery on the existing estate ready for migration to begin. Part of a small team setting up a data centre migration project. Key responsibilities: - Defining initial discovery approach to be used on the project. - Working with the IT security team to define requirements for the privileged access management and SIEM/SOC capability. - Working with the wider IT team and data center provider to map out the RBAC model for ongoing IT operations. - Carrying out discovery on the existing estate ready for migration to begin.
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Aviva
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Norwich, United Kingdom
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Business Analyst
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Nov 2018 - Nov 2019
Part of a significant data centre migration. - Analysing application dependencies and impact of migrations on shared servers. - Co-ordinating cross-team activity and working with migration PMs and application experts to ensure runbook activity is accurate and complete. - Supporting architects in application discovery - Driving process improvement to refine the migration activity Part of a significant data centre migration. - Analysing application dependencies and impact of migrations on shared servers. - Co-ordinating cross-team activity and working with migration PMs and application experts to ensure runbook activity is accurate and complete. - Supporting architects in application discovery - Driving process improvement to refine the migration activity
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Thales
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France
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst
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Nov 2016 - Apr 2018
- Mapping as-is systems and business process to facilitate future implementations. - Creation of resourcing tool using algorithms to map sales pipeline and historic projects actuals to forecast resource requirements. - Improvements to a variety of Excel and database-driven reporting tools. - Mapping as-is systems and business process to facilitate future implementations. - Creation of resourcing tool using algorithms to map sales pipeline and historic projects actuals to forecast resource requirements. - Improvements to a variety of Excel and database-driven reporting tools.
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Barclays Wealth Management
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United Kingdom
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Financial Services
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700 & Above Employee
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Business Analyst
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Aug 2013 - Nov 2016
- Responsible for analysis of business process and technical requirements for Kofax and IBM Content Management OnDemand (CMOD) implementations within Barclays Wealth. - Supported technical design and development of upgrade to Kofax and CMOD estates, including integration into upstream systems. - Lead analyst on migration of obscelescent infrastructure in Monaco and Geneva. - Responsible for analysis of business process and technical requirements for Kofax and IBM Content Management OnDemand (CMOD) implementations within Barclays Wealth. - Supported technical design and development of upgrade to Kofax and CMOD estates, including integration into upstream systems. - Lead analyst on migration of obscelescent infrastructure in Monaco and Geneva.
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Student Loans Company
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Business Systems Analyst
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Oct 2011 - Aug 2013
• Lead analyst in elicitation of business requirements, and definition of IT requirements, for payments and attendance in Further Education student finance implementation. • Responsible for analysis of major changes to payment processing to Higher Education establishments • Lead analyst in elicitation of business requirements, and definition of IT requirements, for payments and attendance in Further Education student finance implementation. • Responsible for analysis of major changes to payment processing to Higher Education establishments
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Analyst
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Apr 2007 - Sep 2011
• Senior systems analyst within small retail bank IT team. • Technical delivery lead for project to enhance outbound comms to customer ($1.1M budget, 60% offshore staff, equivalent to £2.8M UK-weighted costs) • Project managed 25 people in 9 teams world-wide • Delivered data analysis for project to reconcile cross-system financial transactions in to 3rd party reconciliation software. • Lead analyst in multiple business process automation projects within call-centre teams. Key… Show more • Senior systems analyst within small retail bank IT team. • Technical delivery lead for project to enhance outbound comms to customer ($1.1M budget, 60% offshore staff, equivalent to £2.8M UK-weighted costs) • Project managed 25 people in 9 teams world-wide • Delivered data analysis for project to reconcile cross-system financial transactions in to 3rd party reconciliation software. • Lead analyst in multiple business process automation projects within call-centre teams. Key achievement leading to a 56% reduction in processing time within mortgage redemptions. Show less • Senior systems analyst within small retail bank IT team. • Technical delivery lead for project to enhance outbound comms to customer ($1.1M budget, 60% offshore staff, equivalent to £2.8M UK-weighted costs) • Project managed 25 people in 9 teams world-wide • Delivered data analysis for project to reconcile cross-system financial transactions in to 3rd party reconciliation software. • Lead analyst in multiple business process automation projects within call-centre teams. Key… Show more • Senior systems analyst within small retail bank IT team. • Technical delivery lead for project to enhance outbound comms to customer ($1.1M budget, 60% offshore staff, equivalent to £2.8M UK-weighted costs) • Project managed 25 people in 9 teams world-wide • Delivered data analysis for project to reconcile cross-system financial transactions in to 3rd party reconciliation software. • Lead analyst in multiple business process automation projects within call-centre teams. Key achievement leading to a 56% reduction in processing time within mortgage redemptions. Show less
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Business Analyst
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Aug 2000 - Dec 2006
• Acting as key IT link between business customers and IT teams in European ecommerce • Line manager for team of 6 analysts/developers. • Understanding dependencies between the projects and others aligned to CRM, finance, and supply chain IT, including MI requirements and data modelling within those other domains. • Managing priority conflict between different customers (specifically, differences in requirements and priorities between business sponsors from different geographical… Show more • Acting as key IT link between business customers and IT teams in European ecommerce • Line manager for team of 6 analysts/developers. • Understanding dependencies between the projects and others aligned to CRM, finance, and supply chain IT, including MI requirements and data modelling within those other domains. • Managing priority conflict between different customers (specifically, differences in requirements and priorities between business sponsors from different geographical regions). • Representing European IT in global requirement prioritisation forums. • Defining business processes for both current- and proposed end-state architecture. • Developing and managing system test, UAT, and post-implementation plans (eg, support and training activity), including the management of IT and business resources to execute those plans. • Managing and coaching junior analysts. • Integration of 3rd party and HP systems. • Development and support of small desktop- and web-applications used in call centre/sales operations. • Supporting systems and business process integration following the merger of HP and Compaq. • Designing integration between supply chain (third-party and internal) and front-end ecommerce applications, including CRM, finance, and inventory systems. • Integrating ecommerce and CRM applications to improve business processes within the sales function. Show less • Acting as key IT link between business customers and IT teams in European ecommerce • Line manager for team of 6 analysts/developers. • Understanding dependencies between the projects and others aligned to CRM, finance, and supply chain IT, including MI requirements and data modelling within those other domains. • Managing priority conflict between different customers (specifically, differences in requirements and priorities between business sponsors from different geographical… Show more • Acting as key IT link between business customers and IT teams in European ecommerce • Line manager for team of 6 analysts/developers. • Understanding dependencies between the projects and others aligned to CRM, finance, and supply chain IT, including MI requirements and data modelling within those other domains. • Managing priority conflict between different customers (specifically, differences in requirements and priorities between business sponsors from different geographical regions). • Representing European IT in global requirement prioritisation forums. • Defining business processes for both current- and proposed end-state architecture. • Developing and managing system test, UAT, and post-implementation plans (eg, support and training activity), including the management of IT and business resources to execute those plans. • Managing and coaching junior analysts. • Integration of 3rd party and HP systems. • Development and support of small desktop- and web-applications used in call centre/sales operations. • Supporting systems and business process integration following the merger of HP and Compaq. • Designing integration between supply chain (third-party and internal) and front-end ecommerce applications, including CRM, finance, and inventory systems. • Integrating ecommerce and CRM applications to improve business processes within the sales function. Show less
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ScottishPower
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Glasgow
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Developer
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Jul 1999 - Aug 2000
• Web developer using ASP. • Developed mission-critical power outage reporting front-end. • Web developer using ASP. • Developed mission-critical power outage reporting front-end.
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Motorola
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Livingstone
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Business Analyst
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Aug 1996 - Jul 1999
• Business analyst acting as central point between pan-European service call center and regional offices for UK, Portugal, Eire. • Development of intranet site to maintain accurate and up-to-date product knowledge • Development of business processes to support standardised approaches for handling customer complaints in all countries • Trained call centre agents on product knowledge and Motorola service policy • Supported on-boarding of new countries' call centre operations as the… Show more • Business analyst acting as central point between pan-European service call center and regional offices for UK, Portugal, Eire. • Development of intranet site to maintain accurate and up-to-date product knowledge • Development of business processes to support standardised approaches for handling customer complaints in all countries • Trained call centre agents on product knowledge and Motorola service policy • Supported on-boarding of new countries' call centre operations as the European centre project developed. • Key Motorola representative on-site in outsourced call centre location. Show less • Business analyst acting as central point between pan-European service call center and regional offices for UK, Portugal, Eire. • Development of intranet site to maintain accurate and up-to-date product knowledge • Development of business processes to support standardised approaches for handling customer complaints in all countries • Trained call centre agents on product knowledge and Motorola service policy • Supported on-boarding of new countries' call centre operations as the… Show more • Business analyst acting as central point between pan-European service call center and regional offices for UK, Portugal, Eire. • Development of intranet site to maintain accurate and up-to-date product knowledge • Development of business processes to support standardised approaches for handling customer complaints in all countries • Trained call centre agents on product knowledge and Motorola service policy • Supported on-boarding of new countries' call centre operations as the European centre project developed. • Key Motorola representative on-site in outsourced call centre location. Show less
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Education
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1991 - 1994
Royal Holloway, University of London
Bachelor of Science (BSc), Psychology
Community
