Experience

Player1 Events

• United Kingdom
• Events Services
• 1 - 100 Employee

• Esports Manager

  • Nov 2021 - Present

  I represent the esports expertise of the Player1Events business. Insomnia Gaming Festival, Online or other partnerships and events. In strategy, planning, consultancy and delivery - i'm responsible for making sure we share our passion for play and delivering the best esports activations possible. I represent the esports expertise of the Player1Events business. Insomnia Gaming Festival, Online or other partnerships and events. In strategy, planning, consultancy and delivery - i'm responsible for making sure we share our passion for play and delivering the best esports activations possible.



Belong Arenas UK

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Senior Esports Operations Manager

  • Nov 2019 - Nov 2021

  Working in the senior management team ensuring the competitive content in Belong Gaming arenas is exciting and varied in order to encourage our communities to grow.

• Esports Operations Manager

  • Apr 2017 - Nov 2019

  Working in a much more centralised role, leading the specialist esports team at GAME Digital which delivers and all publisher and contract esports projects across BELONG.



Multiplay

• United Kingdom
• Computer Games
• 1 - 100 Employee

• Esports Operations Manager

  • Sep 2015 - Apr 2017

  Responsibilities as an Esports Operations Manager include:- Team leadership / people manager- Strategy consultation (esports and events specialist)- P&L creation and budget management for £500k+ projects- Project management- Business practice process creation, monitoring & maintenance- Recruitment - Business proposal creation & direction- Senior event management

• Senior Esports and Events Manager

  • Oct 2013 - Sep 2015

• Esports Manager

  • Sep 2011 - Oct 2013

  - Promoting Esports among gamers and non gamers in the UK and worldwide- Developing Multiplay's Online and LAN event Tournament Strategy- Planning and Administering Gaming Tournaments, Online and the UK's biggest 'Offline' tournaments- Utilizing social networks to increase customer base interested in tournaments, and consequently the Multiplay brand.- Managing UK's largest gaming events particularly tournaments and tournament staff

• Lead Tournament Administrator (Live Events)

  • Nov 2009 - Oct 2011

  Lead Tournament Admin, Starcraft 2 (Volunteer work ­ 3 events per year of 5-6 days)- Volunteer work in line with my hobby of PC gaming- Running large game tournaments for PC based LAN games such as Starcraft 2 and Call of Duty- My duties often require me to troubleshoot unexpected technical issues quickly (for on-stage finals we use different hardware setups to what the players are used to) and also deal with competitors issues promptly- Part of the team that handles setting up and packing down a 2000+ person LAN event across 2 large buildings



DPT (Wear) Ltd

• Warehouse Operative, Delivery Driver & Warehouse Technical Support

  • Jan 2003 - Oct 2011

  Operation and daily technical support on in-house built system used in both picking/packing of orders (custom windows based mobile computer driven pick & scan system) and stock control - Support of the custom Windows XP based system - fault finding and repairs as well as maintenance and training - Responsible for the Monarch 9800 Industrial barcode label printer (Service and operation of the machine, as well as training staff in its use) - Other tasks include picking, packing and warehouse duties - Previously made deliveries to places like Central London and as far north as Leeds



Blockbuster

• United States
• Retail
• 700 & Above Employee

• Customer Representative and Shift Supervisor

  • Jan 2002 - Jan 2003

  Operating the in store computer system required for customer account maintenance and day to day transactions - Responsible for prioritizing and dividing busy workload between around 3 staff during the course of a shift - Face to face interaction with customers and calmly dealing with late fine discussions appropriately - Cashing up and keeping accurate paperwork at the end of the day Operating the in store computer system required for customer account maintenance and day to day transactions - Responsible for prioritizing and dividing busy workload between around 3 staff during the course of a shift - Face to face interaction with customers and calmly dealing with late fine discussions appropriately - Cashing up and keeping accurate paperwork at the end of the day



Domino's Pizza Enterprises Limited

• Australia
• Retail
• 700 & Above Employee

• Delivery Driver

  • Jan 2001 - Jan 2002

  Answering phones and taking orders, while dealing with customer issues and queries - Delivering multiple hot food orders safely and within a reasonable time limit, route finding under pressure at peak times (no satellite navigation) - Cashing up at the end of the night, to cover for sick/on leave supervisors Answering phones and taking orders, while dealing with customer issues and queries - Delivering multiple hot food orders safely and within a reasonable time limit, route finding under pressure at peak times (no satellite navigation) - Cashing up at the end of the night, to cover for sick/on leave supervisors