Experience

Worship Earth Foundation

• India
• Non-profit Organizations
• 1 - 100 Employee

• Human Resources Administrator

  • Sep 2021 - Present

  Pune, Maharashtra, India JOB RESPONSIBILITIES:- 1. Office Administration (Record keeping, Logistics management, Facility Management, Billing) 2. Human Resource Management (Recruiting, hiring, deploying and managing employees) 3. Attendance Management (tracking employee time and attendance information) 4. Training Program Arrangements (Arranging personality skills development programs , We Citizens App Training) 5. Payroll Management (Generating reports such as salary statements, salary benefits, and… Show more JOB RESPONSIBILITIES:- 1. Office Administration (Record keeping, Logistics management, Facility Management, Billing) 2. Human Resource Management (Recruiting, hiring, deploying and managing employees) 3. Attendance Management (tracking employee time and attendance information) 4. Training Program Arrangements (Arranging personality skills development programs , We Citizens App Training) 5. Payroll Management (Generating reports such as salary statements, salary benefits, and leave summaries) 6. Event planning and Execution (Managing all the timely event either physically in hotel or on zoom call, coordinating with hotel staff, calling members and noting attendance Taking care of in & out of all events) 7. Documentation Creation and Management (Designing word, PPT & Excel documents, maintaining all the legal documents of Association, Writing Minutes of Meeting, Maintaining Employee file, Event files, Legal documents, Maintaining Office Registers etc.) 8. Creating standard operating procedures (Designing process in SOP & implement it) 9. Public Relationship Management (With all stakeholders, Volunteers, Vendors, groups ) 10. Front Desk Support (Maintaining front desk, answering all the calls, routing calls to specific teams) 11. Back Office Management (Maintaining all data & application) 12. Application training & Maintenance (We Citizens App) 13. Website Maintenance (Coordinating website updation activity) 14. Management Report and Stat creation (Creating timely management reports) Show less



Professional Realtors Of Pune Welfare Association

• Manager

  • Apr 2019 - Sep 2021

  Pune, Maharashtra, India JOB RESPONSIBILITIES- 1. Lead Generation-Member Joining- Tele-calling, convincing, converting & completing joining formalities. 2. Back Office- Member Data/Account Management 3. Accounts-Coordinating with CA, Maintaining Membership charges, Yearly renewal subscription charges sheet, creating timely Treasurer’s Reports. 4. Event Management- Managing all the timely event of association either physically in hotel or on zoom call, coordinating with hotel staff, calling members and… Show more JOB RESPONSIBILITIES- 1. Lead Generation-Member Joining- Tele-calling, convincing, converting & completing joining formalities. 2. Back Office- Member Data/Account Management 3. Accounts-Coordinating with CA, Maintaining Membership charges, Yearly renewal subscription charges sheet, creating timely Treasurer’s Reports. 4. Event Management- Managing all the timely event of association either physically in hotel or on zoom call, coordinating with hotel staff, calling members and noting attendance Taking care of in & out of all events. 5. Graphic Designing- Designing Certificates, Profiles, Designing flyers for events, Meetings, Greetings, Festivals etc. 6. Digital Media Marketing-Maintaining all social handles(Facebook account, LinkedIn, Twitter, Instagram, Facebook Page, Instagram account, LinkedIn Page), Creating write- up and posting on all social handles. 7. Documentation- Designing word, PPT & Excel documents, maintaining all the legal documents of Association, Writing Minutes of Meeting, Maintaining Profile, Roster register, Maintaining Office Registers etc. 8. PPT Presentations- Creating official presentations (PPTs) as and when required for association work. 9. Timely Reports/Stat- Creating stats/reports in excel for presentation in Annual/Quarterly and monthly meetings Show less



MajorKey Technologies

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr.Remedy ITSM Consultant

  • Oct 2016 - Feb 2018

  Pune Area, India RESPONSIBILITIES IN IT PROJECTS: Worked as- Remedy ARS applications Development, customization & Support engineer. BMC Remedy ITSM Implementation, Customization and Support consultant. 1. Performing BMC Remedy ARS/CMDB/ITSM Administration, Development, Customization and Support. 2. Understanding requirement documents and creating RUD, SDD, DFD, FDD, Test cases, Test Plans and technical design doc (HLD/LLD). 3. Implementing BMC Remedy ARS, ITSM Suite, Atrium CMDB & SRM. 4. ITSM… Show more RESPONSIBILITIES IN IT PROJECTS: Worked as- Remedy ARS applications Development, customization & Support engineer. BMC Remedy ITSM Implementation, Customization and Support consultant. 1. Performing BMC Remedy ARS/CMDB/ITSM Administration, Development, Customization and Support. 2. Understanding requirement documents and creating RUD, SDD, DFD, FDD, Test cases, Test Plans and technical design doc (HLD/LLD). 3. Implementing BMC Remedy ARS, ITSM Suite, Atrium CMDB & SRM. 4. ITSM Foundation data Configuration using UDM, data management tools (DMT) and its customization. 5. Configuration of ASSET Management includes creating CI’s, Schedules, Blackout Schedules and outage, Contracts and Purchase requisitions. 6. Populating CMDB using AIE, Configuring Normalization & Reconciliation Jobs. 7. Configuring Server Group, LDAP, Email engine, DSO, Custom approval, Custom assignments. 8. Providing support in on premise and ROD environment. 9. Implementing hotfix, SSO, Language pack installation, Data/Code migration (SRD, Customization), tuning AR server and Mid-Tier tuning. 10. AI Spoon job development and troubleshooting Show less



GMR Aerospace Engineering Company Private Limited

• India
• Airlines and Aviation
• 100 - 200 Employee

• BMC Remedy 8.1 sp1 Administration and Support

  • May 2017 - Nov 2017

  Delhi Worked as Sr.Remedy Consultant



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• BMC Remedy 8.1sp2 ITSM 8.1sp1-Support & Customizations

  • Jan 2017 - Apr 2017

  Bangalore Worked as Sr. Consultant for L3 support and customizations



Flipkart

• India
• Technology, Information and Internet
• 700 & Above Employee

• Remedy 9.1.0 Implementation

  • Oct 2016 - Nov 2016

  Bangalalore Worked as system analyst..Requirement gathering and Analysis and Implementation



BMC Software

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• BMC ROD Support

  • Jul 2016 - Oct 2016

  Pune Area, India Worked On BMC ROD Support Project for Remedy and ITSM Applications(V 8.0 till 9.1.0)



Vyom Labs

• India
• Information Technology & Services
• 700 & Above Employee

• BMC Remedy-ITSM Consultant

  • Jan 2013 - Oct 2016

  Pune Area, India RESPONSIBILITIES IN IT PROJECTS: Worked as- Remedy ARS applications Development, customization & Support engineer. BMC Remedy ITSM Implementation, Customization and Support consultant. 1. Performing BMC Remedy ARS/CMDB/ITSM Administration, Development, Customization and Support. 2. Understanding requirement documents and creating RUD, SDD, DFD, FDD, Test cases, Test Plans and technical design doc (HLD/LLD). 3. Implementing BMC Remedy ARS, ITSM Suite, Atrium CMDB & SRM. 4. ITSM… Show more RESPONSIBILITIES IN IT PROJECTS: Worked as- Remedy ARS applications Development, customization & Support engineer. BMC Remedy ITSM Implementation, Customization and Support consultant. 1. Performing BMC Remedy ARS/CMDB/ITSM Administration, Development, Customization and Support. 2. Understanding requirement documents and creating RUD, SDD, DFD, FDD, Test cases, Test Plans and technical design doc (HLD/LLD). 3. Implementing BMC Remedy ARS, ITSM Suite, Atrium CMDB & SRM. 4. ITSM Foundation data Configuration using UDM, data management tools (DMT) and its customization. 5. Configuration of ASSET Management includes creating CI’s, Schedules, Blackout Schedules and outage, Contracts and Purchase requisitions. 6. Populating CMDB using AIE, Configuring Normalization & Reconciliation Jobs. 7. Configuring Server Group, LDAP, Email engine, DSO, Custom approval, Custom assignments. 8. Providing support in on premise and ROD environment. 9. Implementing hotfix, SSO, Language pack installation, Data/Code migration (SRD, Customization), tuning AR server and Mid-Tier tuning. 10. AI Spoon job development and troubleshooting Show less



Prodapt Consulting

• Netherlands
• Telecommunications
• 100 - 200 Employee

• BMC CMDB Implementation-Agile Process

  • Feb 2016 - Jun 2016

  Chennai Area, India Worked as BMC Sr. CMDB consultant for implementation project based on Agile-Scrum Process(V9.0)



Fusion Global Business Solutions

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• BMC Remedy-ITSM Multiversion Support

  • Jun 2015 - Jan 2016

  Pune Area, India Worked on Multi-version BMC Remdy ITSM Application Support(7.6.04 till 9.0)



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• BMC Remedy-ITSM Consultant

  • Feb 2014 - May 2015

  Pune Area, India Worked on BMC Remedy Custom ITSM Application Support and Customization Project (7.6.04)



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• BMC SRM Developer

  • Oct 2013 - Mar 2014

  Mumbai Area, India Worked as BMC SRM Developer for SRM Project(V7.6.o4)