Miguel Angelico Puno

Helpdesk Support Engineer at Shore360 Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Central Luzon, Philippines, PH
Languages
  • Kapampangan Full professional proficiency
  • English Full professional proficiency
  • Filipino Full professional proficiency

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Bio

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Credentials

  • Completed Cisco Networking Academy® Introduction to Cybersecurity course
    Cisco
    Jan, 2019
    - Nov, 2024
  • Certificate of Completion of Training @ Wallem Innovative Solutions Inc.
    Wallem Innovative Solutions
    Jan, 2018
    - Nov, 2024
  • Completed Cisco Networking Academy® Introduction to Cybersecurity Essentials course
    Cisco
    Jan, 2018
    - Nov, 2024
  • Completed Cisco Networking Academy® Introduction to IoT course
    Cisco
    Jan, 2018
    - Nov, 2024
  • LEADERSHIP TRAINING SEMINAR: THE VALUE OF ONE, THE POWER OF ALL
    Holy Angel University
    Jan, 2018
    - Nov, 2024
  • TORO INTER-SCHOOL IT ELITE CHALLENGE BACKEND CATEGORY
    Toro
    Jan, 2018
    - Nov, 2024
  • AGILE WORKSHOP USING SCRUM
    Institute of Computer Engineers of the Philippines - Student Edition
    Jan, 2017
    - Nov, 2024
  • AWS Cloud Architecture Deep Dive
    Institute of Computer Engineers of the Philippines - Student Edition
    Jan, 2017
    - Nov, 2024
  • CISCO: THE WOMEN ROCK-IT WEBINAR AND SEMINAR
    Cisco
    Jan, 2017
    - Nov, 2024

Experience

  • Shore360 Inc.
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Helpdesk Support Engineer
      • Feb 2020 - Present

      Performing backup checks, monitoring servers and workstation and deploying patch updates on servers and end devices Performing backup checks, monitoring servers and workstation and deploying patch updates on servers and end devices

  • Wallem Innovative Solutions
    • Philippines
    • Software Development
    • 1 - 100 Employee
    • Information Technology Operations Engineer
      • Jun 2019 - Feb 2020

      Duties and Responsibilities are daily maintenance of computer networks and hardware. Imaging of software for new computers being deployed by the company. Testing and Setting up Network Attached Storage (QNAP) and troubleshooting workstations. Install QNAPS and monitor daily network activity and assist various sites. Deployment of network infrastructure and enable patch updates. Duties and Responsibilities are daily maintenance of computer networks and hardware. Imaging of software for new computers being deployed by the company. Testing and Setting up Network Attached Storage (QNAP) and troubleshooting workstations. Install QNAPS and monitor daily network activity and assist various sites. Deployment of network infrastructure and enable patch updates.

  • Wallem Innovative Solutions
    • Philippines
    • Software Development
    • 1 - 100 Employee
    • IT Operation Engineer Trainee
      • Apr 2018 - Jun 2018

      Duties and Responsibilities are daily maintenance of computer networks and hardware. Imaging of software for new computers being deployed by the company. Testing and Setting up Network Attached Storage (QNAP) and troubleshooting workstations. Duties and Responsibilities are daily maintenance of computer networks and hardware. Imaging of software for new computers being deployed by the company. Testing and Setting up Network Attached Storage (QNAP) and troubleshooting workstations.

Education

  • Holy Angel University
    Computer Engineering, Computer Engineering
    2012 - 2019

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