Mark G.

Talent Acquisition Partner at TMX Group
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Bob Bracalenti

I worked with Mark for over 2 years. He is a great guy to have in the office and hard worker. Mark is a super team guy and makes friends easily and is able to develop and maintain relationships. He was always open to share ideas and recruitment techniques and is very easy to talk to.

Jennifer Weiler

Energetic, driven, solutions-oriented and a REAL team player are just a few of many words that describe the talent that is Mark Graham. I had the pleasure of working very closely with Mark, sharing a specialization at Design Group Staffing. During this time I grew to respect and admire his ethic tremendously. Mark always put the best interests of his candidates and clients before his own. I would welcome the opportunity to work with Mark again and endorse him professionally

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Credentials

  • Canadian Human Resources Professional (CHRP) - in progress
    Canadian Council of Human Resources Associations (CCHRA)
    Jan, 2012
    - Nov, 2024
  • WHSC - Office & Professional Sector Program
    Workers Health and Safety Centre
    Nov, 2011
    - Nov, 2024
  • LinkedIn Certified Professional -- Recruiter
    LinkedIn Certification
    Oct, 2017
    - Nov, 2024
  • Applied Information Technology
    Information Technology Institute (ITI)
    Aug, 1998
    - Nov, 2024

Experience

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Talent Acquisition Partner
      • Jul 2013 - Present

      As a Recruitment Specialist my responsibilities include maintaining a strong partnership with the TMX Group’s HR team and guiding the full cycle recruitment process for a spectrum of positions across all divisions, in all locations. My responsibilities also include building and maintaining relationships with hiring managers; facilitating and guiding the end to end recruitment process for both internal and external searches; building a pipeline of candidates and managing candidate information in an applicant tracking system (ATS). I strive to ensure a positive candidate and hiring manager experience.

    • Canada
    • Financial Services
    • 200 - 300 Employee
    • Human Resources Consultant (Recruitment)
      • Jan 2011 - Present

      The Canadian Depository for Securities Limited (CDS) is a valued partner to securities market participants, providing reliable, cost-effective depository, clearing, settlement, regulatory and information services. We deliver innovative, value-added solutions that help our stakeholders maintain a competitive capital market in Canada and build a strategic global advantage. CDS is the holding company for four operating subsidiaries: CDS Clearing and Depository Services Inc. (www.cds.ca), CDS Securities Management Solutions Inc. (www.cdssolutions.ca), CDS INC. (www.cdsinc.ca), and CDS Innovations Inc. (www.cdsinnovations.ca).Specialties:clearing, settlement, entitlements, corporate actions, securities, securities information As a Recruitment Specialist, I recruit for a variety of positions in the areas of Accounting & Finance; Information Technology; and Operations. With over 10 years of recruitment experience in a number of industries, I’ve been able to gain an in-depth understanding of each of these disciplines and have developed a network of contacts through the years. This has provided me with an effective identification and screening processes enabling me to find the ideal candidate in a short space of time.

    • Staffing and Recruiting
    • 200 - 300 Employee
    • Recruiter / Account Manager
      • Oct 2009 - Dec 2010

      · Building and developing client base in the ‘new’ Property and Facilities division via sales of Design Group Staffing Inc’s services. · Identify the requirements of potential clients and presenting Design Groups Staffing Inc’s services · Maintain close relationships with new accounts and service existing accounts through scheduled sales visits and presentations· Provide clients with first class qualified candidates for specific employment opportunities. · Independently source, screen and qualify potential candidates ensuring a match for the complex technical requirements of the clients through face-to-face and telephone interviews (for both permanent and contract positions)· Administration of pre-screening tests to applicants where applicable· Arrange for interviews, negotiate offers, conduct reference checking, prepare offer letters· Provided one-on-one specialized training for candidates, reviewing interviewing techniques and philosophies· Assist candidates in resume building and cover-letter writing· Document and track feedback;

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Recruiter / Business Manager
      • Oct 2006 - Oct 2009

      · Responsible for direct recruiting, generating new clients and account management of both contract and permanent placements.· Developing new business through prospecting· Identifying the requirements of potential Clients and presenting Hays’ services through scheduled sales visits and presentations· Maintaining close relationships with new accounts and service existing business· Sourcing candidates via job boards, referrals, cold calling and in house database· Utilizing a team-based approach to maximize recruitment efforts· Develop and implement recruitment and retention strategies based on in-depth understanding of available resources and customer business needs.· Recruit, pre-screen, interview, evaluate and hire qualified applicants. · Perform reference checks and employee service calls.· Maintain a consistently high placement rate through solid understanding of both client and candidate needs.· Contribute to the development and consistent implementation of best practices in customer service with a focus on clarity, timeliness and quality.· Perform in-person service calls with clients on a regular basis.

    • Facilitator
      • 2005 - 2007

      · Management and execution of leagues and special events.· Ensuring that all league games are problem-free.· Relationship management with venues and permits.· Assistance with equipment, event coordinators, schedules and standings· A focus on customer service via website, email and in person· Marketing of new programs and promotions.· Continually enhancing and refining our programs based on customer feedback and market conditions. · Management and execution of leagues and special events.· Ensuring that all league games are problem-free.· Relationship management with venues and permits.· Assistance with equipment, event coordinators, schedules and standings· A focus on customer service via website, email and in person· Marketing of new programs and promotions.· Continually enhancing and refining our programs based on customer feedback and market conditions.

    • Canada
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiter
      • 2002 - 2006

      · Source and Recruit highly qualified candidates for client needs through cold calling·· Work closely with candidates, focusing on their specific career objectives·· Screen, interview & assess candidates to ensure candidates meet minimum job requirements· · Frequently follow-up with perspective candidates and successfully-placed clients through telephone calls and e-mail· Work with hiring managers regarding job requirements and specifications, regularly update and track specific recruiting needs of clients - actively responding to the needs of client groups· · Independently source, organize and manage on-line candidate recruitment initiatives Arrange for interviews, negotiate offers, conduct reference checking, prepare offer letters, document and track feedback through assessment forms, and administration of pre-screening tests to applicants where appropriate·

    • Recruiter
      • 2001 - 2002

      · Provided customer service and technical support to US based clients· · Offered job placement opportunities to Professionals in the semiconductor, networking and communications fields · · Qualified potential job candidates· · Candidate Sourcing· · Prioritized staffing requirements and implemented recruiting strategies · Provided customer service and technical support to US based clients· · Offered job placement opportunities to Professionals in the semiconductor, networking and communications fields · · Qualified potential job candidates· · Candidate Sourcing· · Prioritized staffing requirements and implemented recruiting strategies

    • Canada
    • Truck Transportation
    • 200 - 300 Employee
    • Distribution Network Supervisor
      • 1997 - 1999

      · Liaised between Ministry of Transportation Offices and the 407ETR to consult on proper policy and procedure in the registration of new applicants · · Involved in Policy and Procedure development · · Participated in the training and orientation of Ministry and administrative staff·· Appointed to the 407ETR Community Relations Program · Liaised between Ministry of Transportation Offices and the 407ETR to consult on proper policy and procedure in the registration of new applicants · · Involved in Policy and Procedure development · · Participated in the training and orientation of Ministry and administrative staff·· Appointed to the 407ETR Community Relations Program

    • Customer Service Representative
      • 1996 - 1997

      · Received commendation for Outstanding Customer Service · Investigated customer phone usage to determine the most suitable and economical Bell services for their needs·· Investigated billing issues and disputes on customers’ behalf and provided feedback· Conducted group presentations to introduce and provide training on new products and services · Received commendation for Outstanding Customer Service · Investigated customer phone usage to determine the most suitable and economical Bell services for their needs·· Investigated billing issues and disputes on customers’ behalf and provided feedback· Conducted group presentations to introduce and provide training on new products and services

Education

  • Carleton University
    BA, Sociology/Anthropology
    1992 - 1996
  • Father Michael Goetz S.S
    1986 - 1991
  • Sheridan College
    -
  • Sheridan College
    -

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