Director Customer Receivables Management

• Oct 2023 - Present

•​Leading and coaching the managers and employees of the Accounting & Collection department through strategies and Change •​Further development of the area into a risk-strategic and customer-focused unit •​Lead and set goals that align with the Risk Department goals. - Monitoring and developing daily collection activities and portfolio across the globe - Define, design and monitor insightful reports and analysis - Pioneer high-quality process documentation and a control framework

Associate Director - Accounting & Collection - DACH & Americas

• Apr 2022 - Oct 2023

DACH :Germany (D), Austria (A), and Switzerland (CH) + Americas : US, Canada and Latin America

Associate Director - Accounting & Collection - Americas, UK, FR & EMEA (Europe, Middle East, Africa)

• Mar 2021 - Mar 2022

Associate Director - Accounting & Collection - Americas, UK and France

• Jun 2019 - Feb 2021

- Lead a team of multinational Accounting & Collection Managers - Oversee all finance-relevant affairs relating to accounting and collection for customers in the US, UK & FR - Monitor payment behavior of international corporate clients and minimize financial risks - Book and assign incoming payments, initiate dunning processes as well as all other activities associated with accounts receivable - Manage month, quarter and year-end closing processes - Coordinate the tasks and… Show more - Lead a team of multinational Accounting & Collection Managers - Oversee all finance-relevant affairs relating to accounting and collection for customers in the US, UK & FR - Monitor payment behavior of international corporate clients and minimize financial risks - Book and assign incoming payments, initiate dunning processes as well as all other activities associated with accounts receivable - Manage month, quarter and year-end closing processes - Coordinate the tasks and responsibilities within the team and collaborate with internal and external interfaces - Optimize processes and support the realization of strategic projects within the Finance function to ensure smooth implementation - Manage relevant KPIs and ensure a transparent communication with all stakeholders.

Relationship Manager - Corporate & Institutional Banking

• Oct 2018 - Jun 2019

-Growing and retaining a portfolio of corporate relationships by performing a proactive, mobile, value-adding financial partnership role -Supporting the team in implementing sales tactics and in achieving growth objectives as well as mining and analysing customer data to identify and plan for expansion and/or additional businesses -Promoting, selling and structuring a wide and diverse range of financial solutions customised to meet the financial needs of corporate banking… Show more -Growing and retaining a portfolio of corporate relationships by performing a proactive, mobile, value-adding financial partnership role -Supporting the team in implementing sales tactics and in achieving growth objectives as well as mining and analysing customer data to identify and plan for expansion and/or additional businesses -Promoting, selling and structuring a wide and diverse range of financial solutions customised to meet the financial needs of corporate banking customers -Maximising the utilisation of approved borrowing clients’ facility limits within portfolios Show less -Growing and retaining a portfolio of corporate relationships by performing a proactive, mobile, value-adding financial partnership role -Supporting the team in implementing sales tactics and in achieving growth objectives as well as mining and analysing customer data to identify and plan for expansion and/or additional businesses -Promoting, selling and structuring a wide and diverse range of financial solutions customised to meet the financial needs of corporate banking… Show more -Growing and retaining a portfolio of corporate relationships by performing a proactive, mobile, value-adding financial partnership role -Supporting the team in implementing sales tactics and in achieving growth objectives as well as mining and analysing customer data to identify and plan for expansion and/or additional businesses -Promoting, selling and structuring a wide and diverse range of financial solutions customised to meet the financial needs of corporate banking customers -Maximising the utilisation of approved borrowing clients’ facility limits within portfolios Show less

Corporate Relationship Manager Assistant

• Oct 2016 - Sep 2018

Corporate and International Banking Division- Senior Corporate Relationship Manager Assistant - Ensuring day to day service delivery to the Top 100 leading Mauritian clients Corporate and International Banking Division- Senior Corporate Relationship Manager Assistant - Ensuring day to day service delivery to the Top 100 leading Mauritian clients

Digital Change Management- Absa Digital

• Jun 2016 - Oct 2016

- Conceptualising digital platforms and building strategies for utilisation within the organization for Absa's websites and apps - Providing technology solutions based on individual business requirements - Software analysis - Moving from "vanilla" banking products into Fintech

Business enablement - Corporate and Investment Banking

• May 2016 - Oct 2016

Business enablement for Barclays African countries

Business Support- Strategic Planning and Business Intelligence

• Mar 2015 - Apr 2016

- Business Management - Information Management - Performance Management Tracking -and Monitoring for 3 teams - Liaison between Mauritius and South Africa for projects & initiatives

Executive Assistant/ Business Analyst to the Corporate Director- Corporate Banking

• Mar 2014 - Feb 2015

- Taking care of administrative duties, freeing the Director to focus on managing the organization - Ensuring proper follow-up of all strategies and initiatives until successful completion - Liaising with the Corporate team to support all projects and assist the Head of Business Banking embedding strategies - Management information analysis for the Corporate Team - Financial analysis per economic sector & customer profiling - Performance management information for both the team… Show more - Taking care of administrative duties, freeing the Director to focus on managing the organization - Ensuring proper follow-up of all strategies and initiatives until successful completion - Liaising with the Corporate team to support all projects and assist the Head of Business Banking embedding strategies - Management information analysis for the Corporate Team - Financial analysis per economic sector & customer profiling - Performance management information for both the team and the team members.

Trade Finance

• May 2012 - Feb 2014

Import and Export Transactions High Level Management Information for Barclays Africa Process Improvements

MI Analyst

• May 2011 - May 2012

High Level Data Management and MI Analysis Reporting of Remediation Project for the whole of Mauritius

Electronic Banking

• Aug 2007 - May 2011

Meeting, presentation and installation of E-Banking for Barclays customers

English Tutor for French students going on exchange programmes in the UK

• Apr 2006 - May 2007

Teaching English- both spoken and written Teaching English- both spoken and written