Experience

AppBind

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• CEO

  • Feb 2018 - 5 years 11 months

  Toronto, Canada Area I founded a start up to solve the tricky problem of how IT consultants and marketing agencies can buy SaaS and bill it to their clients. We launched the product, raised a Seed round, hired a team, grew annual sales through the platform to $3M/year. https://www.appbind.com



Cloud Software Association

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• President and Founder

  • Mar 2009 - 14 years 10 months

  We are the SaaS partnership network of over 4,000 members. We bring together SaaS vendors, resellers, distributors, marketplaces, channels, platforms and API services to build the market for cloud software distribution.



RevGenius

• United States
• Think Tanks
• 500 - 600 Employee

• Member

  • Sep 2023 - 4 months



Partnerprograms.io

• United States
• Strategic Management Services

• Advisor

  • Sep 2019 - 4 years 4 months

  Every digital agency partners with software companies to serve their customers. The best agencies know how to work with their software partners to scale their agency revenue on their own terms. PartnerPrograms.io is a shining light in the SaaS channel.



Bibdex

• Founder

  • Apr 2010 - 13 years 9 months

  Toronto I am building software to allow groups of scholars and professionals to collaborate to build annotated bibliographies. I also consult to help software companies grow their marketing and sales through a focused application of research, design, and software engineering.



Olark

• United States
• Software Development
• 1 - 100 Employee

• Chief Marketing Olarker

  • Feb 2012 - Feb 2017

  Olark live chat lets you see customers browse your website and talk with them to drive more sales. I led the marketing team at Olark. We grew the company over 10x while bootstrapped, profitable and proud. I was individually responsible for partnerships and business development, and product-led growth. systematically applied data, analytics, user research, modelling, and A/B split testing to drive improvements including running pricing tests.



FreshBooks

• Canada
• Software Development
• 500 - 600 Employee

• Chief Handshaker, Head of the Platform and Partnerships

  • May 2007 - Jan 2012

  Toronto, Ontario, Canada I hired and led the partnership team of 10 that grew the FreshBooks ecosystem to over 70 integration partners and hundreds of referral partners that drove 30% of revenue. I built the data, analytics, and customer research practice to set positioning and optimize our marketing spend. Why am I the Chief Handshaker? Simple! I know a lot of people and I get the deal done.



Meatball

• Editor-in-Chief

  • 2000 - 2012

  I am the founder of MeatballWiki, a community that helped solidify the early days of wiki culture. Over the years we've helped many online communities adapt and grow with an especial emphasis on Wikipedia. I co-wrote UseModWiki, the software Wikipedia launched with. I invented the [[free link]] syntax!



InGenius People

• Software Developer

  • Nov 2006 - May 2007

  Developed VoIP functionality on a next-generation, Internet-enabled consumer phone. The project required developing a multithreaded, soft real-time system on WinCE. Because consumer-targeted phones cannot crash, built a powerful regression testing system alongside my primary deliverable.



Socialtext

• United States
• Software Development
• 1 - 100 Employee

• Sales operations

  • Sep 2004 - Sep 2006

  Sold collaboration software (wikis) to enterprises. Built our sales funnel management tools including CRM, email campaigns, and billing. Stepped up to bring our outstanding accounts receivable under control.



Commons Group

• Researcher

  • May 2004 - Dec 2004

  Conducted primary research (interviews, case studies, group facilitation, comparative analysis of solutions vendors) of Ontario's immigration and settlement agencies who wanted to integrate and streamline their client databases. Also co-wrote an e-learning module on online community marketing for the UN Food and Agriculture Organization (FAO).



Deputy Prime Minister, Minister of Industry Hon. John Manley

• Communications Agent

  • May 2003 - Aug 2003

  Ran John Manley's website during his campaign for the leadership of the federal Liberal Party. Won dozens of delegates by launching and organized the youth e-campaign.



BitFlash

• Software Developer

  • Jan 2001 - May 2002

  Led the development of an embedded, mobile, cross-platform Scalable Vector Graphics (SVG) player for the Palm, Blackberry, WinCE, Symbian, and Linux complete with JavaScript-enabled DOM. Contributed technical recommendations to the SVG Mobile W3C working group. Prototyped a SVG shared whiteboard over XMPP (Jabber).



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Developer

  • May 2000 - Aug 2000

  Developed for and tested the Simple Widget Toolkit (SWT) for Eclipse, a cross-platform native GUI widget system for the Eclipse Java environment.



sofTV

• Software Developer

  • Jun 1997 - Dec 1999

  Developed a system to design, render, and content-manage a headline news television channel (e.g. video, weather, text ticker, rotating ads), including the Toronto-based CP24 television channel. Ported this system to the Web with DHTML and Javascript.