Experience

Kidney Health Australia

• Non-profit Organizations
• 1 - 100 Employee

• Primary Care Education Coordinator

  • May 2021 - Present



Mossop Construction + Interiors

• Australia
• Construction
• 1 - 100 Employee

• Office Administrator / Executive Officer

  • Oct 2018 - Apr 2021

  Mossop Group was a multi-award winning commercial building business with an annual turnover exceeding $160 million, directly employed 145 staff, and indirectly provided jobs to hundreds of local and regional subcontractors and suppliers. Reporting to the Managing Director, I was responsible for the day to day operations of the corporate office, which involved working across multiple teams and tactical implementation of the business’s COVID Safe Strategy. Mossop Group was a multi-award winning commercial building business with an annual turnover exceeding $160 million, directly employed 145 staff, and indirectly provided jobs to hundreds of local and regional subcontractors and suppliers. Reporting to the Managing Director, I was responsible for the day to day operations of the corporate office, which involved working across multiple teams and tactical implementation of the business’s COVID Safe Strategy.



HAMBS

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Executive Officer

  • Dec 2017 - Sep 2018

  HAMBS (Hospital and Medical Benefits Systems) was a community based IT, software and compliance provider for 60% of Australia’s private health funds. I was responsible for supporting the CEO in the development of the four year transformation strategy, communications to members, as well as fostering and maintaining internal and external relationships. HAMBS (Hospital and Medical Benefits Systems) was a community based IT, software and compliance provider for 60% of Australia’s private health funds. I was responsible for supporting the CEO in the development of the four year transformation strategy, communications to members, as well as fostering and maintaining internal and external relationships.



Independent Consulting Project

• Consultant

  • Aug 2018 - Aug 2018

  A short term freelance consulting project where I was engaged by a medium sized agribusiness in rural South Australia with a mixed portfolio of cash crops and livestock, to improve farm office records management. A short term freelance consulting project where I was engaged by a medium sized agribusiness in rural South Australia with a mixed portfolio of cash crops and livestock, to improve farm office records management.



Aged & Community Services Australia

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Office Manager

  • Dec 2015 - Nov 2017

  ACSA was a leading national peak body supporting not-for-profit church and charitable providers of retirement living, community, home and residential care. I oversaw and managed the day to day operations of the South Australian division reporting to the Divisional CEO. Working across multiple projects, and maintaining relationships with internal and external stakeholders. ACSA was a leading national peak body supporting not-for-profit church and charitable providers of retirement living, community, home and residential care. I oversaw and managed the day to day operations of the South Australian division reporting to the Divisional CEO. Working across multiple projects, and maintaining relationships with internal and external stakeholders.



Cancer Council SA

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Research Assistant - Behavioural Research Evaluation Unit

  • May 2016 - Jun 2017

  National Primary School SunSmart Program (July 2016 - June 2017) Project achievements: > coordinated the Cancer Council's 5 yearly evaluation of the SunSmart Program > team lead for 3 research assistants for initial contact with schools and follow up > data cleansed school contact lists for each state and territory (n=7,968) > developed the primary school survey using SurveyMonkey in conjunction with the National School and Early Childhood working group > randomly sampled primary schools (n=1500) using SPSS software > applied to conduct the research with school boards (government, Catholic and independent) in each state and territory (included dioceses in each state for Catholic schools) > distributed surveys to the sample via merged email > 643 survey responses were received, of which 605 were included in the analysis, yielding an overall response rate of 39% Give Up Smokes for Good Campaign (May-June 2016) Project achievements: > team lead for a group of 5 research assistants > undertook research activities under broad supervision, including data collection by conducting field surveys at Indigenous health clinics > facilitated meaningful analysis by providing complete and clean data > handled and stored data securely to ensure ethical obligations were met and confidentiality of participants preserved > managed minor complications and situations during data collection > maintained confidentiality about the nature and outcomes of the research > entered over 300 surveys into a Survey Monkey database with a high level of accuracy > managed and maintained data collection spreadsheets > liaised with internal and external colleagues, agencies and contractors to ensure research and evaluation activities ran smoothly > liaised with Indigenous health clinic managers



Heart Foundation

• Australia
• Wellness and Fitness Services
• 200 - 300 Employee

• Project Assistant - Art for your Heart

  • Feb 2016 - May 2016

  Quantitative data collection that contributed to evaluating the outcomes of the Art for your Heart installation (pre and post intervention) at the Adelaide Railway Station. http://heartfoundation.org.au/news/art-for-your-heart-unveiled-at-the-adelaide-railway-station Quantitative data collection that contributed to evaluating the outcomes of the Art for your Heart installation (pre and post intervention) at the Adelaide Railway Station. http://heartfoundation.org.au/news/art-for-your-heart-unveiled-at-the-adelaide-railway-station



The Nutrition Society of Australia (Inc)

• Student Representative

  • Jan 2015 - Dec 2015

  NSA is a group of qualified, practicing scientists and educators from diverse disciplines who are brought together by a common interest in the research and application of nutrition. Founded in 1975, the society is represented across Australia by regional groups and managed by a National Council. As a Student Representative and committee member of the Adelaide branch, Janette was responsible for leading the 2015 student career’s night organising committee. The aim of the event was to increase students' awareness of potential job opportunities in the health and food technology sectors. The event attracted students from Adelaide's three universities and featured six industry experts.The student career's night was a joint initiative between the Adelaide branch of the Nutrition Society of Australia and the Australian Institute of Food Science. Achievements: > 94% participant satisfaction with the event > master of ceremony and panel moderator > coordinated and chaired meetings > developed and monitored the work plan for the event > facilitated collaborative decision making and problem solving > development of event information packs for presenters http://www.nsa.asn.au/ https://www.aifst.asn.au/



University of South Australia

• Australia
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Dec 2013 - Feb 2014

  Assisted a Masters by Research student in a study that explored the effect of red meat and dairy on insulin sensitivity. Achievements: > engaged with volunteer participants according to protocols > audited participant’s food diaries, sensitively querying inconsistencies as required > entered data into the FoodWorks 7 database and preliminary analysis of data using Excel > documented the preliminary results in a report for senior staff The experience enabled Janette to: appreciate the importance of instructing study participants on how to complete a food record; how the level of detail impacts the accuracy of the data collected; and the importance of accurate data entry on the outcome of study results. Janette also now appreciates the challenges involved in instructing various participants and the diversity in their interpretation and comprehension. http://ajcn.nutrition.org/content/early/2015/03/25/ajcn.114.104976.short



ACH Group

• Australia
• Non-profit Organizations
• 300 - 400 Employee

• Veteran's Home Care Assessor

  • Mar 2012 - Apr 2013

  ACH Group is a not-for-profit organisation which has been supporting older South Australians since 1952. ACH Group offers a wide range of services including retirement and residential accommodation options, domestic, personal and nursing care in the home, respite choices and short-term transition services.Achievements:> conducted over 430 telephone home care assessment interviews using an online assessment tool on behalf of the Department of Veterans’ Affairs' protocols> tailored service recommendations according to war veteran's needs> enabled veterans to continue living independently in the communityhttp://www.ach.org.au/good-help/help-for-veterans

• Business Analyst

  • May 2008 - Feb 2012

  Achievements:> managed and completed 27 projects that enhanced the organisation’s business processes (areas included: risk management, organisation wide client satisfaction survey, database/software reviews to assess functionality for different areas of the business)> panellist to select the organisation's new website design and development vendor> initiated greater strategic insight by participating in organisational Service Impact Reviews, Board of Management Client Focus Groups and volunteered at one of the residential care facilitiesResponsibilities:> developed project charters, business requirement documents, business cases, process instructions, gap analyses and recommendation reports according to the Project Management Body of Knowledge (PMBOK)> consulted and engaged internal stakeholders (included: management, adminstration staff and consumers across 30 offices within the state)> worked with external consultants to document and roll out processes and procedures> reviewed established business processes, identified gaps and documented new requirements> recommended, developed and implemented new processes and procedures> produced process maps and flow diagrams using MS Visio> monitored and tracked project progress using MS Project> reported project progress according to milestones, budget and resourcing componentshttp://www.ach.org.au/



MIGA - Medical Insurance Group Australia

• Australia
• Insurance
• 1 - 100 Employee

• Clinical Risk Officer - Interactive Risk Management (IRM)

  • Jun 2006 - Jun 2008

  MIGA is a national provider of indemnity insurance and associated services to the health care sector across Australia. MIGA has been in business for over 115 years. Responsibilities and achievements: > reviewed high risk doctors' practice management processes identifying areas for improvement and made recommendations according to medicolegal protocols > reviewed claims data to identify emerging medicolegal trends which informed the Interactive Risk Management (IRM) Program > developed and implemented a UAT (user acceptance test) script for the IRM program component of the CRM database > assisted in developing, implementing key components of the IRM program for the 5000+ members > coordinated live online medicolegal workshops for regional and remote doctors including remotely guiding participants through a configuration process on their computers and troubleshooting issues > registered and managed member complaints Link to the articles Janette wrote for the MIGA Members' Bulletin reporting on her visits to regional medical practitioners: http://www.miga.com.au/Bulletin/BulletinDetails.aspx?p=82&id=216&i=28&c=2 http://www.miga.com.au/Bulletin/BulletinDetails.aspx?p=82&id=306&i=32&c=2 http://www.miga.com.au/



Adelaide Central and Eastern Division of General Practice

• General Practitioner Education Project Officer

  • Apr 1999 - May 2006

  Responsibilities and achievements: > developed, implemented and managed over 140 education events that supported GPs’ learning needs and community health outcomes in accordance with the Commonwealth Government's health priorities and the Royal Australian College for General Practitioners’ (RACGP) CPD program > created and published monthly newsletters and fortnightly news updates > managed the Division’s online event and booking management system > awarded self-accredited training provider status with the RACGP > sourced pharmaceutical company sponsorship for GP education events > prepared agendas and documented minutes of meetings