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Presales solutions consultant at Orange Business Services- Claim this Profile
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English -
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French Native or bilingual proficiency
Topline Score
Bio
Peter Moebius
Jean is a top class ICT Engineer, mastering the entire scope of complex voice-data-video-IT Systems, project management, service management - and he is a great person to work with. I have seen him handling really challenging projects and situations, keeping the calm and mastering the complexities. I can only highly recommend Jean. Peter Moebius
Peter Moebius
Jean is a top class ICT Engineer, mastering the entire scope of complex voice-data-video-IT Systems, project management, service management - and he is a great person to work with. I have seen him handling really challenging projects and situations, keeping the calm and mastering the complexities. I can only highly recommend Jean. Peter Moebius
Peter Moebius
Jean is a top class ICT Engineer, mastering the entire scope of complex voice-data-video-IT Systems, project management, service management - and he is a great person to work with. I have seen him handling really challenging projects and situations, keeping the calm and mastering the complexities. I can only highly recommend Jean. Peter Moebius
Peter Moebius
Jean is a top class ICT Engineer, mastering the entire scope of complex voice-data-video-IT Systems, project management, service management - and he is a great person to work with. I have seen him handling really challenging projects and situations, keeping the calm and mastering the complexities. I can only highly recommend Jean. Peter Moebius
Credentials
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ITIL foundation
itSMF UKOct, 2013- Oct, 2024
Experience
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Orange Business Services
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France
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IT Services and IT Consulting
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700 & Above Employee
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Presales solutions consultant
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Nov 2014 - Present
As Presales solutions consultant my role implies :o Provide advisory and innovation guidance to customers to create new sales opportunities and develop the existing business o Accountable for service definition and design, end user’s requirements gathering and analysis (including bid management, business cases analysis, budget modeling and SLA definition)o Prepare proposal documents and present solutions to customerso Services portfolio: WAN, SDN, LAN, Wireless LAN, VoIP/IPT, Mobility, Security, Machine-to-Machine, Cloud services, … Main achievements:Won RFP for the deployment of Wifi guest services in 250 shops worldwide for a major goods company
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Service Architect
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Jan 2005 - Oct 2014
Product and Services Development / Voice & Multimedia Solutions Engineeringo Manage “Time To Market” projects including solutions design, pilot customer implementations, acceptance testing, and production of operating guidelines and migration plans.o Area of expertise; Voice over IP, Call center solutions, SIP trunking, Video conference, Unified Communicationso Responsible for vendor selection, solution validation and integrationo Main realizations :- Migration of customer IP Telephony sites to new SIP network technology, 100+ sites, 50+ countries - Design of mobility service allowing customer to access their VPN Closed User group while roaming- Design of Lawful interception and data retention solution for legal investigations purposes o Responsible for third party selection (RFP process), solution validation and integration in preproduction environment Awarded excellent achiever for outstanding management of the following projects:- Voice Network Restructuring program: customer migration from legacy TDM platform to IP gateways- Quality improvement plan: design and deployment of an intrusive quality monitoring system, measuring MOS, Jitter, delay, echo and proactively detecting quality degradation on the VoIP network
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Voice Network Implementation manager
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Jan 2002 - Dec 2004
o Hired and managed a team of professionals for the customer provisioning activities on the Voice networko Remote control of Ericsson and Nortel nodes worldwide, carrying over 100 Mio Minutes / month customer traffico Coaching, team mentoring, definition of best practices and configuration guidelineso Responsible for the Key Performance Indicators definition and tracking Successfully centralized the voice network provisioning activities that were previously spread over different geographical locations, resulting in a substantial operational costs improvement
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Global One
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Telecommunications
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1 - 100 Employee
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Customer Service and Operations Manager
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Jun 1997 - Dec 2001
o Coordination of overall production, operations and help desk activities in Switzerlando Voice and Data services management for large accounts, multinational companieso Large scope of technologies supported: Cisco, Nortel, Ericsson, Prepaid cards platform o Taking part to operational daily activities and on call dutieso Responsible for budget, fixed assets, spares, technical sites facilities and access security Recognized technical advisor representing the company at customer meetings during presales and post sales phases Provided regular service quality reports to key customer accounts as United nations, Covance, Hewlett packard Rewarded by CEO for detecting a fraud case on the company prepaid cards platform which generated major costs savings
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Network Consultant, Voice Network Deployment
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Jan 1996 - Dec 1997
o Provide technical support to local business units for the launch of new points of presence in Europeo 2 to 4 months missions in several European countrieso Installation and validation of the network platform with the vendor ( Nortel)o Manage the first customer implementations in country; perform service acceptance tests and billing certificationo Provide training and best practices to the local operational teams
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Education
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1988 - 1990
Université des Sciences et Technologies de Lille (Lille I)
Master's Degree, Electronics
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