Experience

Crompton Partners Estate Agents

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Real Estate Representative

  • Aug 2021 - Present

  As a real estate agent I help my clients find the best place to live. I negotiate with the owners the rental and sale prices and advise them on the current market prices. As a real estate agent I help my clients find the best place to live. I negotiate with the owners the rental and sale prices and advise them on the current market prices.



Radio La Bruja

• Ecuador

• Voice Talent

  • Oct 2015 - Present

  Locutora de radio, programa/segmento Planeta Bruja a nivel nacional. Voz en off comerciales Locutora de radio, programa/segmento Planeta Bruja a nivel nacional. Voz en off comerciales



Bebemundo

• 1 - 100 Employee

• Corporate Event Planner

  • Feb 2019 - Oct 2021

  As an event organizer, I successfully achieved the most important maternity and parenting event in my city for two consecutive years. With more than 700 attendees, 20 exhibitors and more than 10 sponsoring brands. My job consisted of finding sponsorships for the event, hiring exhibitors who would contribute their knowledge in their talks and also creating a fair with small entrepreneurs. As an event organizer, I successfully achieved the most important maternity and parenting event in my city for two consecutive years. With more than 700 attendees, 20 exhibitors and more than 10 sponsoring brands. My job consisted of finding sponsorships for the event, hiring exhibitors who would contribute their knowledge in their talks and also creating a fair with small entrepreneurs.



LATAM Airlines

• Chile
• Airlines and Aviation
• 700 & Above Employee

• Jefe de Servicio a Bordo

  • Sep 2003 - Jan 2020

  I was cabin manager for 12 years, I was in charge of 200 crew members. On each flight my role was to supervise that all procedures are followed, that service standards are respected and applied. I had to coordinate the team made up of 8 crew members, managing VIP clients and solving any type of situation that will arise on board the plane. I was cabin manager for 12 years, I was in charge of 200 crew members. On each flight my role was to supervise that all procedures are followed, that service standards are respected and applied. I had to coordinate the team made up of 8 crew members, managing VIP clients and solving any type of situation that will arise on board the plane.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Call Center Manager

  • May 2000 - Jun 2003

  • Manejar estadísticas del call center, número de llamadas por agente, tiempo de espera, tiempo de atención por llamada • Realizar llamadas de evaluación de servicio (Cliente Fantasma) • Supervisar casos abiertos por seguimiento de guías y reclamos • Entrevistar a postulantes a agentes de servicio al cliente y call center • Manejar la Revista Institucional • Mantener comunicación con los Supervisores de los call centers de la Región y del mundo. • Manejar estadísticas del call center, número de llamadas por agente, tiempo de espera, tiempo de atención por llamada • Realizar llamadas de evaluación de servicio (Cliente Fantasma) • Supervisar casos abiertos por seguimiento de guías y reclamos • Entrevistar a postulantes a agentes de servicio al cliente y call center • Manejar la Revista Institucional • Mantener comunicación con los Supervisores de los call centers de la Región y del mundo.