Jo Lyle

Office Administrator at SHORE
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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5.0

/5.0
/ Based on 2 ratings
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Grace Hancock

If you’re looking for a team-player full of energy and positivity, look no further. A wonderful Operations Manager. Jo knows how to roll up her sleeves and get things done. 5/5 gold stars.

Bernard Hajal

Rarely do you come across such a positive and professional person - Jo is an absolute delight to work with. She is very thorough with her work yet very pleasant to be around. Her operations skills are top-notch and she is extremely talented at dealing with people with sensitive HR matters. I would love the opportunity to work with Jo again and highly recommend her to any companies looking for an top performer.

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Experience

    • Australia
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Office Administrator
      • Apr 2022 - Present

    • Slovakia
    • Software Development
    • 700 & Above Employee
    • Office Manager / HR
      • Sep 2020 - Apr 2022

      • Be the point of contact for anything that relates to the office and infrastructure • Manage the recruitment process from beginning to end • Onboard all staff, this will involve liasing with HQ in Slovakia and also in Singapore • Maintain strong relationships with APAC HR • Administrative support for the CEO and Head of Sales • Be responsible for all internal company events • Off-board all staff • Be the first point of contact for external HR body “Employsure” • Be the first point of contact for all HR related matters for the employees • Liase with the rental body of the office building • Manage all suppliers • Manage the company fleet of cars • Manage the WH&S within the company • Training all employees on WH&S and keep up to date on all legislation areas regarding this. • Ensure all paperwork relating to the employees is up to date and securely stored • Manage and execute the monthly, quarterly and annual rewards and recognition programs

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2019 - Sep 2020

      • Diary and calendar management of CEO • Collation, creation and distribution of board papers • Book travel for CEO and other senior staff • Creation and distribution of all internal comms • 1st point of contact for all HR matters • On-boarding of new staff • Off-boarding of leaving staff • Organisation of all staff events • Expense processing and reconciliation • Manage the day-to-day running of the office • Diary and calendar management of CEO • Collation, creation and distribution of board papers • Book travel for CEO and other senior staff • Creation and distribution of all internal comms • 1st point of contact for all HR matters • On-boarding of new staff • Off-boarding of leaving staff • Organisation of all staff events • Expense processing and reconciliation • Manage the day-to-day running of the office

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Manager of the Engine Room
      • Oct 2015 - Apr 2019

      Office Manager o WHS officer – management of all workers compensation claims internally and externally o Database management – weekly reporting o Facilities management o Ensure all elements of the office are fully functioning (lighting, printers, kitchen) o First point of contact for all IT related issues o On-boarding of all new staff o Author of several blog articles https://www.sprintpeople.com.au/blog/ o Maintenance of training manuals o Creation and distribution of contracts for new staff o Interpretation and management of general HR advice from external provider o Manage the day to day running of the office o Be the point of contact for all external suppliers Accounts Manager o Weekly payroll processing of approximately 25 people (temps and permanent staff) o Invoice creation and processing o Invoice receipting o Debtor management o Quarterly superannuation processing o Monthly credit card reconciliation o Monthly financial and management reporting o Assisting in the general financial management and Analysis Personal Assistant o Assist the director with any document creation o Book travel and accommodation o Process all expenses for the directors o All ad hoc requests Director of good times o Organisation and execution of monthly ‘Sprint Socials’ o Ensure wine is in the fridge each Friday o Keep the team laughing and enjoying each day o Organise Christmas and Melbourne Cup lunches

    • Austria
    • Food and Beverage Services
    • 700 & Above Employee
    • Executive Assistant/Administration
      • Feb 2012 - Oct 2015

      o Diary Management o Document creation and formatting o Travel arrangement o Staff management and support o Invoice processing o Invoice reconciliation o Expense claim processing o SAP requirements o Various administrative tasks as required o Diary Management o Document creation and formatting o Travel arrangement o Staff management and support o Invoice processing o Invoice reconciliation o Expense claim processing o SAP requirements o Various administrative tasks as required

    • Austria
    • Food and Beverage Services
    • 700 & Above Employee
    • Office Manager
      • Jan 2009 - Jan 2010

      o Oversee Management of 133 company fleet vehicles o Manage the day to day running of the Red Bull Head Office o Reconciliation of all invoices relating to running of the office o Manage the warehouse pertaining to office Red Bull stock o Assist in company specific event management o Ad Hoc Personal Assistant to Managing Director o Oversee Management of 133 company fleet vehicles o Manage the day to day running of the Red Bull Head Office o Reconciliation of all invoices relating to running of the office o Manage the warehouse pertaining to office Red Bull stock o Assist in company specific event management o Ad Hoc Personal Assistant to Managing Director

    • Executive Assistant
      • Aug 2007 - Jan 2009

      o Create campaign set up and scope of work document o Daily diary management o Attend and co-ordinate weekly directors meetings o Manage interstate travel o Preparation and delivery of daily/weekly/monthly reports o Author campaign summary/analysis o Create campaign set up and scope of work document o Daily diary management o Attend and co-ordinate weekly directors meetings o Manage interstate travel o Preparation and delivery of daily/weekly/monthly reports o Author campaign summary/analysis

    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • Direct Marketing Manager
      • Feb 2006 - Aug 2007

      o Manage and review all customer communications across the business o Review and evaluate existing customer communicationso Manage direct marketing response campaigns for internal telesales and web channels. o Ensure correct positioning, copy and brand consistency within each of these campaigns based on media selection and target market.o Ongoing review and monitoring of campaigns, through analysis of campaign resultso Communicate results from Direct Marketing campaigns to key contacts within the business

    • Advertising Executive
      • Oct 2005 - Feb 2006

      o Management of external agencies o Assist in the creation of campaigns that drive sales through Affinity partner and retail stores o Manage the internal approval and sign off process for marketing communications and campaign related activitieso Ensure all departments involved are briefed on upcoming campaignso Assist with the reporting and analysis of campaigns o Think creatively to always deliver ‘out of the box’ solutions

    • Team Leader
      • Apr 2004 - Oct 2005

      ➢ Lead and inspire team➢ Facilitate both weekly and monthly meeting with team➢ Ensure quality through call coaching with team➢ Ensure achievement of weekly/monthly team targets.➢ Handing escalated customer complaints

    • Recruitment Manager
      • May 2000 - Aug 2002

      o Lead, train, develop & motivate the recruitment team to constantly achieve individual and team targets o Ensure achievement of minimum service standards o Ensure quality and effectiveness of the Recruitment Division o Management reporting o Development of strategies to constantly improve performance o Development of effective account Management Strategies o Facilitate team meetings o Ongoing presentations to the company on the progress of the division o Lead, train, develop & motivate the recruitment team to constantly achieve individual and team targets o Ensure achievement of minimum service standards o Ensure quality and effectiveness of the Recruitment Division o Management reporting o Development of strategies to constantly improve performance o Development of effective account Management Strategies o Facilitate team meetings o Ongoing presentations to the company on the progress of the division

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