Experience

Bane-Welker Equipment

• United States
• Machinery Manufacturing
• 100 - 200 Employee

• Director of IT

  • Jan 2020 - Present

  • Oversee the development and implementation of a business technology ecosystem and of IT solutions, to support revenue growth and scalability, including ERP, PIM, CRM (Salesforce), enterprise applications (e.g. mobile), e-commerce and POS; develop and execute strategic plans and roadmaps• Drive digital transformation as a top priority of the business, and develop customer-centric solutions• Develop enterprise applications, using agile processes and managing SDLC • Build and manage a best in-class technology infrastructure, operations, end user support and unified communications; ensure company-wide access to collaboration tools (e.g. Conference rooms, MS Teams, Zoom, VoIP, SharePoint); cybersecurity (ransomware, phishing attacks, etc); also, manage infrastructure during M&As, including the integration of networks, systems and applications • Define and own the overall e-commerce strategy to drive growth, and support CX, leveraging mobile marketing, SEM/SEO, web analytics, etc • Develop, coach and mentor direct reports; define departmental performance goals, objectives and operating procedures; oversee a portfolio of projects and programs, including budget oversight and review of scope changes and quality Show less

• E-Commerce Manager

  • Dec 2016 - Jan 2020

  • Managed online sales, profit and strategic objectives of e-commerce division (www.agcrazy.com, bwe-parts.com), to include overall site architecture, planning, operational processes, program implementation, training, customer satisfaction and reporting• Aligned sales forecasting, and budgeting processes to meet company goals• Review metric reports and developed new reporting tools• Managed a portfolio of vendors and third-party technology providers



Essex Brownell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• E-Commerce Manager

  • Mar 2015 - Dec 2016

  • Developed e-commerce strategy to improve company processes and to drive sales • Managed the build and implementation of an e-commerce site and e-channel with a sustainable e-commerce support infrastructure • Managed site merchandising and tracked online sales progress, product availability and margins • Implemented systems and processes for B2B industrial distribution • Managed the relationship with warehouses to improve order path processes • Performed sales and traffic analysis and made changes to improve site performance Show less



Cumings Memorials

• Operations Manager then E-Commerce & Operations Manager

  • 1995 - Mar 2015