Experience

The Immigration Project

• United States
• Legal Services
• 1 - 100 Employee

• Case Assistant

  • Jan 2020 - Present



Office of State Representative Carol Ammons

• Public Policy Offices
• 1 - 100 Employee

• Community Advisory Panel Aide

  • Sep 2019 - Dec 2019



Office of the City Clerk, City of Chicago

• United States
• Government Administration
• 1 - 100 Employee

• Intern

  • Jun 2019 - Jul 2019

  • Supported the City Council division by chronologically filing City Council Committee agendas for all 22 legislative bodies from 2018-2019 • Reviewed and processed applications for programs and services and explained program requirements to applicants •Participated in the organization, set-up, and administration of Mobile City Hall that brought Chicago vehicle sticker services into communities and provided information about local ordinances •Maintained records and prepared daily work reports



State Farm

• United States
• Insurance
• 700 & Above Employee

• Office Assistant

  • May 2018 - Aug 2018

  • Answered incoming office calls (avg. 35/day) and connected customers to insurance representatives, sent them roadside assistance, or resolved problems with the billing department • Composed professional emails to clients regarding changes in their insurance, payment reminders, and quotes for their home or auto insurance • Updated customer information files by logging in new addresses, phone numbers, card information, and head of household • Answered incoming office calls (avg. 35/day) and connected customers to insurance representatives, sent them roadside assistance, or resolved problems with the billing department • Composed professional emails to clients regarding changes in their insurance, payment reminders, and quotes for their home or auto insurance • Updated customer information files by logging in new addresses, phone numbers, card information, and head of household