Recruitment Specialist

• Mar 2022 - Present

CX

• Oct 2021 - Mar 2022

Coordinator

• Jul 2020 - Dec 2020

-Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.-Documented conversations with customers to track requests, problems and solutions.-Managed and updated physical and digital client account information to keep records accurate and current.

Administrative Assistant

• Mar 2020 - Jul 2020

-Developed and maintained strong client relationships to facilitate smooth discussions and timely strategy updates.-Answered phone calls and emails to respond to customer inquiries and questions.-Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.

Yerba Buena Arts Fellow

• May 2018 - Jun 2019

The YBCA Fellows program brings together creative individuals from across the Bay Area – artists and everyday people alike – to engage in a yearlong process of inquiry, dialogue, and project generation. The YBCA Fellows program brings together creative individuals from across the Bay Area – artists and everyday people alike – to engage in a yearlong process of inquiry, dialogue, and project generation.

Director Of Operations

• May 2018 - Jan 2019

-Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.-Coordinated schedules and day-to-day activities of crew to satisfy project needs.-Reviewed daily financial reports and reconciled accounts to keep information current and accurate.Improved training to reduce knowledge gaps and eliminate performance roadblocks. -Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.-Coordinated schedules and day-to-day activities of crew to satisfy project needs.-Reviewed daily financial reports and reconciled accounts to keep information current and accurate.Improved training to reduce knowledge gaps and eliminate performance roadblocks.

Operations Manager

• Aug 2016 - May 2018

-Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.-Conducted performance reviews providing coaching and feedback to benefit both company and employee.-Delivered positive customer experiences by implementing effective quality assurance practices.

Interim Program Manager

• Apr 2017 - Sep 2017

Bonita House, Inc. is one of the oldest and leading mental health non-profits in the bay area serving the most underserved populations. Bonita House's mission is to build community, dignity, hope, and wellness with people recovering from mental health and substance use disorders.The In-Home Outreach Team or IHOT team is a program solely dedicated to the art of outreach and being the initial bridge that connects individuals who have been disconnected from services get back connected.