Experience

Mortgage One, Inc.

• Financial Services
• 1 - 100 Employee

• Loan Officer

  • May 2023 - Present

  Grand Rapids, Michigan, United States



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Home Mortgage Consultant

  • Jun 2022 - Apr 2023

  Grand Rapids, Michigan, United States



Mortgage Solution Professionals

• Financial Services

• Mortgage Loan Advisor

  • 2020 - Aug 2022

  Grand Rapids, Michigan, United States Oversee all aspects of client interaction, interfacing with all parties involved on each loan originated from application to closing. Develop sales prospects and expand business reach by conducting field sales calls and visits to referral sources and prospective customers outside the company's offices. Attend closings, when geographically feasible, to ensure excellent customer service and generate referral business. Build relationships with referral sources through multiple avenues to build… Show more Oversee all aspects of client interaction, interfacing with all parties involved on each loan originated from application to closing. Develop sales prospects and expand business reach by conducting field sales calls and visits to referral sources and prospective customers outside the company's offices. Attend closings, when geographically feasible, to ensure excellent customer service and generate referral business. Build relationships with referral sources through multiple avenues to build brand in local market area through strong community involvement. __________ Highlights - Devise “lunch and learns,” initiatives to educate Realtors on available mortgage products. - Generate referral business through networking events, trade shows, public speaking, and open house consultations. - Spearhead process of recording complete and accurate applications for smooth loan engagement to pre-qualify potential home buyers. - Advise on mortgage loan strategy, exploring in-depth awareness of trends, changes and developments in the local real estate market. Show less



Huntington National Bank

• United States
• Banking
• 700 & Above Employee

• Relationship Banker

  • 2018 - 2020

  Greater Grand Rapids, Michigan Area Provided excellent customer service and effectively resolve customer issues, leveraging current technology to enhance both sales and service. __________ Highlights - Recognized and advanced opportunities that represented $400K in real estate, and around $700K in commercial real estate business per month. - Identified and developed non-real estate business lending needs equating to about $250K and $100K in consumer lending per month. - Sourced, filtered and… Show more Provided excellent customer service and effectively resolve customer issues, leveraging current technology to enhance both sales and service. __________ Highlights - Recognized and advanced opportunities that represented $400K in real estate, and around $700K in commercial real estate business per month. - Identified and developed non-real estate business lending needs equating to about $250K and $100K in consumer lending per month. - Sourced, filtered and referred qualified investment candidates for around $150K in new investment deposits per month. - Developed creative strategies and increased deposit growth repeatedly by an average of 15% each quarter. Show less



Gentex Corporation

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Assembly Production / Line Leader

  • 2017 - 2018

  Grand Rapids, Michigan, United States Oversaw process of training new recruits as per the TWI process to ensure continued quality product delivery. Defined daily goals for line; held members accountable, and recognized bottlenecks while overseeing the process of communicating same to leadership. __________ Highlights - Supported production of 5 brands of Volkswagen specialty rearview mirrors. - Implemented finished projects to existing structure of Volkswagen manufacturing team. - Enhanced… Show more Oversaw process of training new recruits as per the TWI process to ensure continued quality product delivery. Defined daily goals for line; held members accountable, and recognized bottlenecks while overseeing the process of communicating same to leadership. __________ Highlights - Supported production of 5 brands of Volkswagen specialty rearview mirrors. - Implemented finished projects to existing structure of Volkswagen manufacturing team. - Enhanced delivery capacity and ensured quality control for products while focusing on meeting customer specifications. - Designed new equipment and processes to increase efficiency for the manufacturing and training teams. - Developed roles and responsibilities matrix that clearly defined work standard with proper evaluation for robust efficiency. Show less



Nova-Tech Engineering

• United States
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Account Manager

  • 2015 - 2017

  Willmar, Minnesota, United States Managed 25 existing accounts in chicken, turkey and duck hatcheries in Spain, Portugal, Canada, USA, and Guatemala. Provided on-site expertise mechanical/electrical/software troubleshooting solutions to address robots and machinery, maximizing functionality ad up-time. Consulted with customers’ clients to align expectations with the changing needs of the treated poults, guiding the customer to reach their full financial potential. __________ Highlights - Expanded client based… Show more Managed 25 existing accounts in chicken, turkey and duck hatcheries in Spain, Portugal, Canada, USA, and Guatemala. Provided on-site expertise mechanical/electrical/software troubleshooting solutions to address robots and machinery, maximizing functionality ad up-time. Consulted with customers’ clients to align expectations with the changing needs of the treated poults, guiding the customer to reach their full financial potential. __________ Highlights - Expanded client based to 8 qualified hatcheries (especially in Spain and Central America), resulting in a minimum additional revenue of $3,950 USD per month per client. - Trained 150+ hatchery personnel on proper use and maintenance of hatchery robots, allowing properly trained personnel to repair/sustain appropriate production of robots. - Installed new robotic machinery for financially promising hatcheries in relevant territory, resulting in a 5% higher performing product for the customer. Show less



Voices For Health

• United States
• Translation and Localization
• 1 - 100 Employee

• Medical Intepreter

  • 2012 - 2015

  West Michigan Operated as medical interpreter providing interpreters of 100+ languages for West Michigan. __________ Highlights - Bridged the language gap between the patient and medical provider, ensuring transparency of procedures. - Championed mutual understanding of cultural sensitivity while acting as a liaison among relevant parties.



AmeriCorps

• Government Administration
• 700 & Above Employee

• Patient Navigator / Medical Interpreter

  • 2012 - 2013

  Greater Grand Rapids, Michigan Area Interpreted for Spanish and French speaking patients. Registered qualifying patients for corresponding assistance programs so that the patients received their respective medications.