Raymond T.
Desktop Support Specialist at Mesa Community College- Claim this Profile
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Topline Score
Bio
Kaycie Quinonez, M.Ed.
I had the pleasure of working with Raymond as his Professional Development Coach during his time at Per Scholas in the IT Support program. Raymond is an incredibly passionate individual, with a variety of technical knowledge and professional skills that are of incredible value to any space he is. Raymond is trustworthy, a quick learner, and has a strong work ethic that allows him to further develop his skills and drive success as he transitions into a thriving career in IT. I highly recommend Raymond for any role he aspires for, as he has the competencies and attitude to be high-performing and make a significant impact.
Darius Parks
Anyone who can work and finish the Merit America program demonstrates a high level of dedication and attention. Working at Amazon has put me through the wringer and challenged me on several occasions. Working in such a high-pressure environment and completing the intense Merit America program takes extraordinary determination and energy. Mr. Tang has joined a small group of individuals who are committed to personal growth and tenacity.
Kaycie Quinonez, M.Ed.
I had the pleasure of working with Raymond as his Professional Development Coach during his time at Per Scholas in the IT Support program. Raymond is an incredibly passionate individual, with a variety of technical knowledge and professional skills that are of incredible value to any space he is. Raymond is trustworthy, a quick learner, and has a strong work ethic that allows him to further develop his skills and drive success as he transitions into a thriving career in IT. I highly recommend Raymond for any role he aspires for, as he has the competencies and attitude to be high-performing and make a significant impact.
Darius Parks
Anyone who can work and finish the Merit America program demonstrates a high level of dedication and attention. Working at Amazon has put me through the wringer and challenged me on several occasions. Working in such a high-pressure environment and completing the intense Merit America program takes extraordinary determination and energy. Mr. Tang has joined a small group of individuals who are committed to personal growth and tenacity.
Kaycie Quinonez, M.Ed.
I had the pleasure of working with Raymond as his Professional Development Coach during his time at Per Scholas in the IT Support program. Raymond is an incredibly passionate individual, with a variety of technical knowledge and professional skills that are of incredible value to any space he is. Raymond is trustworthy, a quick learner, and has a strong work ethic that allows him to further develop his skills and drive success as he transitions into a thriving career in IT. I highly recommend Raymond for any role he aspires for, as he has the competencies and attitude to be high-performing and make a significant impact.
Darius Parks
Anyone who can work and finish the Merit America program demonstrates a high level of dedication and attention. Working at Amazon has put me through the wringer and challenged me on several occasions. Working in such a high-pressure environment and completing the intense Merit America program takes extraordinary determination and energy. Mr. Tang has joined a small group of individuals who are committed to personal growth and tenacity.
Kaycie Quinonez, M.Ed.
I had the pleasure of working with Raymond as his Professional Development Coach during his time at Per Scholas in the IT Support program. Raymond is an incredibly passionate individual, with a variety of technical knowledge and professional skills that are of incredible value to any space he is. Raymond is trustworthy, a quick learner, and has a strong work ethic that allows him to further develop his skills and drive success as he transitions into a thriving career in IT. I highly recommend Raymond for any role he aspires for, as he has the competencies and attitude to be high-performing and make a significant impact.
Darius Parks
Anyone who can work and finish the Merit America program demonstrates a high level of dedication and attention. Working at Amazon has put me through the wringer and challenged me on several occasions. Working in such a high-pressure environment and completing the intense Merit America program takes extraordinary determination and energy. Mr. Tang has joined a small group of individuals who are committed to personal growth and tenacity.
Credentials
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Google IT Support Certificate
CourseraJun, 2022- Oct, 2024 -
Technical support Fundamentals
Merit AmericaApr, 2022- Oct, 2024 -
CompTIA A+ ce Certification
CompTIAJul, 2023- Oct, 2024
Experience
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Mesa Community College
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United States
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Higher Education
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700 & Above Employee
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Desktop Support Specialist
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Sep 2023 - Present
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Discover Financial Services
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United States
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Financial Services
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700 & Above Employee
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IT Inventory Analyst
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Jul 2022 - Jan 2023
Installed 200 workstations for new hires and remote workers in two days at a new building Lowered costs by reducing IT hardware shipment from 40 percent to 4 percent Troubleshooted basic network and hardware issues In-Charge of IT inventory management of all hardware peripherals Updating IT Inventory in excel spreadsheet Installed 200 workstations for new hires and remote workers in two days at a new building Lowered costs by reducing IT hardware shipment from 40 percent to 4 percent Troubleshooted basic network and hardware issues In-Charge of IT inventory management of all hardware peripherals Updating IT Inventory in excel spreadsheet
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Amazon
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United States
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Software Development
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700 & Above Employee
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Warehouse Associate
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Aug 2020 - May 2022
Identified problem packages by performing six sided checks and dropping them off to problem solve Acquired situational awareness and time management by navigating a warehouse safely and a quick pace manner Utilized Amazon technology to determine if the item on the scanner is the same item in the bin Identified problem packages by performing six sided checks and dropping them off to problem solve Acquired situational awareness and time management by navigating a warehouse safely and a quick pace manner Utilized Amazon technology to determine if the item on the scanner is the same item in the bin
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CLOCKWORK PIZZA L.L.C.
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United States
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Restaurants
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Food Service Worker
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Jan 2020 - Jun 2020
Completed customer orders using ticketing system Completed customer orders using ticketing system
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Domino's
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United States
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Restaurants
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700 & Above Employee
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Delivery Driver
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Jun 2019 - Dec 2019
Offered phenomenal customer service, and problem solved difficult traffic routes for multiple deliveries at a time Offered phenomenal customer service, and problem solved difficult traffic routes for multiple deliveries at a time
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Waymo
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United States
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Technology, Information and Internet
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700 & Above Employee
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Autonomous Vehicle Operator
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Jul 2018 - Apr 2019
Reported hundreds of comments on the vehicle for unusual behavior to improve performance Performed drive commands using computer interface to test vehicle behavior Demoed autonomous driving to customers Reported hundreds of comments on the vehicle for unusual behavior to improve performance Performed drive commands using computer interface to test vehicle behavior Demoed autonomous driving to customers
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Education
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2023 - 2023
Per Scholas
CompTIA+ -
2022 - 2022
Merit America
Google IT Support Professional Certificate, Information Technology -
Arizona State University
Bachelor's degree, Economics
Community
