Sara Ann Brunton
Business Development Manager at Heart Mountain Wyoming Foundation- Claim this Profile
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Topline Score
Bio
LinkedIn User
Sara was a pleasure to work with! Her caring attitude and accessibility made implementing changes in our software needs very painless! She is very understanding and helpful. Her customer service skills will be a valuable asset to any team and I look forward to the opportunity to work with her in the near future!
Joel Fralick
Sara is an absolute rockstar when it comes to client support. She's friendly and knowledgeable, of course, but above all, she's patient. It's not easy to train and maintain a client base for a SaaS business to begin with, much less so in a new and rapidly changing market. Sara does so with aplomb. I feel lucky to have had Sara as my support when first working with LeafLink at a previous employer. She not only helped me with problems I was having using the platform, but she always quickly got my feedback actionized by the development team. She was able to gracefully and effectively communicate across large businesses and departments to coordinate detailed updates and minute changes. Personally and professionally, Sara is an absolute pleasure to be around, as she brings sense of genuine caring and an air of confidence and humor to even the most monotonous and challenging of projects. I look forward to working with her in the future!
LinkedIn User
Sara was a pleasure to work with! Her caring attitude and accessibility made implementing changes in our software needs very painless! She is very understanding and helpful. Her customer service skills will be a valuable asset to any team and I look forward to the opportunity to work with her in the near future!
Joel Fralick
Sara is an absolute rockstar when it comes to client support. She's friendly and knowledgeable, of course, but above all, she's patient. It's not easy to train and maintain a client base for a SaaS business to begin with, much less so in a new and rapidly changing market. Sara does so with aplomb. I feel lucky to have had Sara as my support when first working with LeafLink at a previous employer. She not only helped me with problems I was having using the platform, but she always quickly got my feedback actionized by the development team. She was able to gracefully and effectively communicate across large businesses and departments to coordinate detailed updates and minute changes. Personally and professionally, Sara is an absolute pleasure to be around, as she brings sense of genuine caring and an air of confidence and humor to even the most monotonous and challenging of projects. I look forward to working with her in the future!
LinkedIn User
Sara was a pleasure to work with! Her caring attitude and accessibility made implementing changes in our software needs very painless! She is very understanding and helpful. Her customer service skills will be a valuable asset to any team and I look forward to the opportunity to work with her in the near future!
Joel Fralick
Sara is an absolute rockstar when it comes to client support. She's friendly and knowledgeable, of course, but above all, she's patient. It's not easy to train and maintain a client base for a SaaS business to begin with, much less so in a new and rapidly changing market. Sara does so with aplomb. I feel lucky to have had Sara as my support when first working with LeafLink at a previous employer. She not only helped me with problems I was having using the platform, but she always quickly got my feedback actionized by the development team. She was able to gracefully and effectively communicate across large businesses and departments to coordinate detailed updates and minute changes. Personally and professionally, Sara is an absolute pleasure to be around, as she brings sense of genuine caring and an air of confidence and humor to even the most monotonous and challenging of projects. I look forward to working with her in the future!
LinkedIn User
Sara was a pleasure to work with! Her caring attitude and accessibility made implementing changes in our software needs very painless! She is very understanding and helpful. Her customer service skills will be a valuable asset to any team and I look forward to the opportunity to work with her in the near future!
Joel Fralick
Sara is an absolute rockstar when it comes to client support. She's friendly and knowledgeable, of course, but above all, she's patient. It's not easy to train and maintain a client base for a SaaS business to begin with, much less so in a new and rapidly changing market. Sara does so with aplomb. I feel lucky to have had Sara as my support when first working with LeafLink at a previous employer. She not only helped me with problems I was having using the platform, but she always quickly got my feedback actionized by the development team. She was able to gracefully and effectively communicate across large businesses and departments to coordinate detailed updates and minute changes. Personally and professionally, Sara is an absolute pleasure to be around, as she brings sense of genuine caring and an air of confidence and humor to even the most monotonous and challenging of projects. I look forward to working with her in the future!
Experience
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Heart Mountain Wyoming Foundation
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Business Development Manager
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Nov 2022 - Present
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blunt.solutions
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Denver, Colorado; Los Angeles, CA
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Consultant
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Jul 2018 - Aug 2022
- Software Assessment, Recommendations & Implementation - Brand / Retailer Relationship Management & Sales Strategy - Various projects by request - Software Assessment, Recommendations & Implementation - Brand / Retailer Relationship Management & Sales Strategy - Various projects by request
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SB MIPS LLC; KEBAR LLC
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Denver, Colorado, United States
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Project Manager
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Jan 2018 - Jul 2018
- Designed and implemented CRM system for use by sales/marketing team and controllers at two high-volume manufacturers - Created sales and brand strategy for 7 brands based on performance, market demand, and business objectives - Created sales and performance reports - Researched opportunities for expansion into new markets - Completed various projects as requested - Designed and implemented CRM system for use by sales/marketing team and controllers at two high-volume manufacturers - Created sales and brand strategy for 7 brands based on performance, market demand, and business objectives - Created sales and performance reports - Researched opportunities for expansion into new markets - Completed various projects as requested
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Baker Technologies
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United States
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Computer Software
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CSM | Brands
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Jun 2017 - Dec 2017
- Acted as the primary point of contact for brand beta clients (sales process, account management/retention, renewals) - Advocated for brand initiatives and educated various stakeholders within organization on brand needs - Collected and organized information from brand beta clients for future product development - Acted as the primary point of contact for brand beta clients (sales process, account management/retention, renewals) - Advocated for brand initiatives and educated various stakeholders within organization on brand needs - Collected and organized information from brand beta clients for future product development
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LeafLink
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United States
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Software Development
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100 - 200 Employee
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Product | Client Success
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May 2016 - Apr 2017
Product - Organized and prioritized internal and external feature/functionality requests - Conducted customer research and articulated client pain-points, needs, and expectations to the Engineering team - Gathered business requirements and collateral necessary for new features and functionality enhancements such as backordering, inventory management redesign, flower support, concentrate support - Organized beta testing with current clients for upcoming features, such as QuickBooks Integration - Collected client feedback on recently released features and report findings to Engineering team - Provided QA support to Engineering team - Provided demos and internal trainings on new features/functionality to Client Success and Sales teams - Assisted Sales team on demos to answer advanced technical questions and address potential client needs and concerns Client Success - Acquired a deep understanding of client operations and needs by completing regular on-site visits - Consulted clients on the business application of product and assist with implementation efforts - Built and maintained client relationships to ensure client success in Colorado and Washington -Identified new opportunities from within existing accounts, partnering with the business development team to increase revenue streams -Developed expertise in all clients’ technologies, delivering technical support to clients -Organized client special handle requests Show less
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Operations Supervisor | Colorado Cannabis Tours
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Mar 2016 - Apr 2016
-Formulated and implemented operational systems, policies, processes and best practices.-Managed Sales team and provide resources for employee development.-Led company and new hire trainings, as well as developed training materials and relevant operational documentation.-Performed daily quality audits for Sales Team.-Oversaw Colorado Cannabis Tours Equipment Operation across Colorado and act as the point of contact for vendors and hotels.
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Sales | Colorado Cannabis Tours
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Feb 2016 - Apr 2016
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FareHarbor
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Netherlands
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Travel Arrangements
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700 & Above Employee
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Project Coordinator | Client Strategy & Marketing
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Sep 2015 - Jan 2016
-Coordinated in-depth audits of top clients' websites, social media accounts (Facebook, Twitter, TripAdvisor, etc) and search presence. -Analyzed data from Google Analytics, Google Search Console, MixPanel, and other platforms to identify trends and develop measurement models to meet business goals. -Created action plans to improve booking conversions and online presence for top accounts. -Successfully communicated critical information to clients and provided resources for further assistance. -Managed client Google AdWords and AdRoll retargeting campaigns. -Conducted weekly quality control audits for the Onboarding team. Show less
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Education
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2009 - 2013
Hamline University
Bachelor’s Degree, Sociology, Criminal Justice, and Conflict Studies -
2011 - 2012
Florida State University
Criminology and Sociology
Community
