Experience

DELMIAWorks

• United States
• Software Development
• 1 - 100 Employee

• Cloud Operations Director

  • Aug 2014 - Present

  Director (Player / Coach) of all team members of the Hosted Managed Services Cloud Offering at DELMIAWorks. Management of the Architecture/Engineering team, as well as costing and sales of Cloud services. Technical experience/coaching of the following roles on the team: Cloud Run Operator, Developer, Network Engineer, Security, Database Administrator, and Project Management. Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems. Establishes, plans, and administers the overall policies and goals for the information technology department. Show less



Contract IT

• Consulting IT Architect/Services

  • Aug 2006 - Present

  Computer Repair, Computer Backups, Computer Solutions, Mac Support, Home and Small Office Networking, Server Solutions for Home. Computer Repair, Computer Backups, Computer Solutions, Mac Support, Home and Small Office Networking, Server Solutions for Home.



Biongo Wireless

• Quality Assurance Engineer (Contract)

  • Jun 2014 - Aug 2014

  Independently travelled to military bases to perform testing for base-wide WiFi services. Troubleshooting of wireless signal and floor layouts with Ekahau software. Managed Linux based server for bandwidth testing with IPERF and MySQL. Notable recognition includes: Designed automated bash script for performing test and uploading results to a MySQL database. Script decreased test duration from 5 minutes per test to a mere 30 seconds. This allowed Boingo to complete a full network test of a 360 room barracks from 8 hours to 2 hours on average depending on other variables. Training of other employees on how to utilize script program, perform tests, and Ekahau, iPerf, Linux software. Mentored new employees. Self-managed planning of independent travel arrangements to military bases in different states. Show less



Genesis Auctions

• Los Angeles

• IT Team Lead

  • Feb 2013 - Sep 2013

  Information Technology Lead. Coordinating new network infrastructure including firewalls, switches, routers, phone systems. Server maintenance, security, and backups. Management of own time and projects in JIRA using the Agile software development life cycle. General help desk support and troubleshooting for an average of 50 on-site, remote employees and clients. Lead of many projects that have come to fruition including: Office 365: Migrating email to the cloud from an on premises Exchange server. Infrastructure: An office move from Calabasas to Los Angeles encompassing a new network infrastructure, phone system, VPN solution, and Fiber connectivity. UPS backups, cloud services, and failover internet connections. JIRA: Implementing a time tracking solution, project management tool, and wiki database via Confluence for crucial documents and document control library. Standardized equipment: Migrating users to modern and power user laptop standard, software (cloud based office suite), and modern operating system with security (Windows 7 64bit and Windows 8/8.1 Pro 64 bit). Designed process approval workflow for new equipment requests and budgeting of individual departments. Show less



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Onsite at Bank of America: Technical Project Coordinator

  • Dec 2010 - Feb 2013

  Lead Technical Project Coordinator responsible for the following responsibilities: IT Help Desk Support including the procurement of equipment, invoicing, inventory, logistics, SharePoint database implementation and data entry. Primary responsibility in the coordination of newly hired employees including the on-boarding process, termination and transfer of contractors on multiple (SOWs) Statements of Work. Resource planning between various projects. Lead Technical Project Coordinator responsible for the following responsibilities: IT Help Desk Support including the procurement of equipment, invoicing, inventory, logistics, SharePoint database implementation and data entry. Primary responsibility in the coordination of newly hired employees including the on-boarding process, termination and transfer of contractors on multiple (SOWs) Statements of Work. Resource planning between various projects.



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Onsite at City of Simi Valley: Information Services - Helpdesk

  • Jun 2009 - Nov 2009

  Contract: Help Desk support to both on-site and off-site employees. Supported Novell Workstations with Groupwise in an eDirectory Networking Infrastructure. Tasked to provide remote support, imaging, computer diagnostics and repair.

• Onsite at Sage Publications: Support Analyst - Help Desk

  • Jun 2008 - May 2009

  Contract: Help Desk support to both on-site and off-site users. Maintained an Active Directory, Network, as well as the Microsoft Exchange Server. Deployed software and remote applications. Supported some Macintosh computers with Active Directory along with other proprietary Macintosh applications. Imaging new workstations. Some server support (including FTP server support) with data entry.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Computer Repair Technician

  • Apr 2007 - Jun 2008

  Worked in computer repair and diagnostics. Provided customer service in electronics and entertainment. Assisted with market research and maintaining knowledge of all products sold. Tracked and verified product shipments and inventory of equipment. Worked in computer repair and diagnostics. Provided customer service in electronics and entertainment. Assisted with market research and maintaining knowledge of all products sold. Tracked and verified product shipments and inventory of equipment.



Crawberts Web Design

• Web Programmer and Designer

  • Aug 2006 - May 2007

  Designed layouts of websites, translated designs into HTML and CSS programming, flash animations, and some AS3 scripting. Designed layouts of websites, translated designs into HTML and CSS programming, flash animations, and some AS3 scripting.