John D Thrush MBA
Director of Market Research and Principal Consultant at Brightleaf Consulting Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Paula Batton
I have had the pleasure of working with John for years. His motivation makes him a wonderful team member. Through his extensive documentation and organization he has supported the University IT department's efforts in building an impressive knowledgebase. John's knowledge, experience, and professionalism have made him an integral asset to our organization. John has led or been part of several successful projects representing the service desk and the unversity's student population. His balance between customer advocacy, technical requirements, and resource allocation have made him an asset to any project he has been involved in.
Vernon Thornton
I was John's manager for four years within the central IT department at Duke University. John was a tireless worker adept in process evaluation and improvement. Several of John's process improvement recommendations were implemented, increasing the efficiency of our customer service center and leading directly to higher customer satisfaction ratings. While processing a large volume of IT service requests, John also either led or was a key contributor to several highly visible, customer impacting projects. These included the evaluation, recommendation, and execution of cost effective solutions. John used a methodical and systematic approach to problem solving that not only produced superior results in the technical arena, but is also applicable to projects in the business environment.
Pradeep Rajagopal
John is one of the hardest workers I know. He thrives when having to power through a mountain of data and perform detailed analysis. He is a good researcher and is able to source and study various pieces of dense information to form basic assessments and positions about the information. He presents his opinions and findings really well but is willing to listen to alternate interpretations of the findings in a collaborative way. Based on my experience, he is ideally suited to be a market analyst. His effectiveness will be greatest when teamed with product managers and product marketers. His strengths in managing details will also make him well suited for product development project management.
Paula Batton
I have had the pleasure of working with John for years. His motivation makes him a wonderful team member. Through his extensive documentation and organization he has supported the University IT department's efforts in building an impressive knowledgebase. John's knowledge, experience, and professionalism have made him an integral asset to our organization. John has led or been part of several successful projects representing the service desk and the unversity's student population. His balance between customer advocacy, technical requirements, and resource allocation have made him an asset to any project he has been involved in.
Vernon Thornton
I was John's manager for four years within the central IT department at Duke University. John was a tireless worker adept in process evaluation and improvement. Several of John's process improvement recommendations were implemented, increasing the efficiency of our customer service center and leading directly to higher customer satisfaction ratings. While processing a large volume of IT service requests, John also either led or was a key contributor to several highly visible, customer impacting projects. These included the evaluation, recommendation, and execution of cost effective solutions. John used a methodical and systematic approach to problem solving that not only produced superior results in the technical arena, but is also applicable to projects in the business environment.
Pradeep Rajagopal
John is one of the hardest workers I know. He thrives when having to power through a mountain of data and perform detailed analysis. He is a good researcher and is able to source and study various pieces of dense information to form basic assessments and positions about the information. He presents his opinions and findings really well but is willing to listen to alternate interpretations of the findings in a collaborative way. Based on my experience, he is ideally suited to be a market analyst. His effectiveness will be greatest when teamed with product managers and product marketers. His strengths in managing details will also make him well suited for product development project management.
Paula Batton
I have had the pleasure of working with John for years. His motivation makes him a wonderful team member. Through his extensive documentation and organization he has supported the University IT department's efforts in building an impressive knowledgebase. John's knowledge, experience, and professionalism have made him an integral asset to our organization. John has led or been part of several successful projects representing the service desk and the unversity's student population. His balance between customer advocacy, technical requirements, and resource allocation have made him an asset to any project he has been involved in.
Vernon Thornton
I was John's manager for four years within the central IT department at Duke University. John was a tireless worker adept in process evaluation and improvement. Several of John's process improvement recommendations were implemented, increasing the efficiency of our customer service center and leading directly to higher customer satisfaction ratings. While processing a large volume of IT service requests, John also either led or was a key contributor to several highly visible, customer impacting projects. These included the evaluation, recommendation, and execution of cost effective solutions. John used a methodical and systematic approach to problem solving that not only produced superior results in the technical arena, but is also applicable to projects in the business environment.
Pradeep Rajagopal
John is one of the hardest workers I know. He thrives when having to power through a mountain of data and perform detailed analysis. He is a good researcher and is able to source and study various pieces of dense information to form basic assessments and positions about the information. He presents his opinions and findings really well but is willing to listen to alternate interpretations of the findings in a collaborative way. Based on my experience, he is ideally suited to be a market analyst. His effectiveness will be greatest when teamed with product managers and product marketers. His strengths in managing details will also make him well suited for product development project management.
Paula Batton
I have had the pleasure of working with John for years. His motivation makes him a wonderful team member. Through his extensive documentation and organization he has supported the University IT department's efforts in building an impressive knowledgebase. John's knowledge, experience, and professionalism have made him an integral asset to our organization. John has led or been part of several successful projects representing the service desk and the unversity's student population. His balance between customer advocacy, technical requirements, and resource allocation have made him an asset to any project he has been involved in.
Vernon Thornton
I was John's manager for four years within the central IT department at Duke University. John was a tireless worker adept in process evaluation and improvement. Several of John's process improvement recommendations were implemented, increasing the efficiency of our customer service center and leading directly to higher customer satisfaction ratings. While processing a large volume of IT service requests, John also either led or was a key contributor to several highly visible, customer impacting projects. These included the evaluation, recommendation, and execution of cost effective solutions. John used a methodical and systematic approach to problem solving that not only produced superior results in the technical arena, but is also applicable to projects in the business environment.
Pradeep Rajagopal
John is one of the hardest workers I know. He thrives when having to power through a mountain of data and perform detailed analysis. He is a good researcher and is able to source and study various pieces of dense information to form basic assessments and positions about the information. He presents his opinions and findings really well but is willing to listen to alternate interpretations of the findings in a collaborative way. Based on my experience, he is ideally suited to be a market analyst. His effectiveness will be greatest when teamed with product managers and product marketers. His strengths in managing details will also make him well suited for product development project management.
Credentials
-
Strategic Thinking
LinkedInFeb, 2020- Nov, 2024 -
Business Analytics Foundations: Descriptive, Exploratory, and Explanatory Analytics
LinkedInDec, 2019- Nov, 2024 -
Data Analytics for Business Professionals
LinkedInDec, 2019- Nov, 2024 -
Agile Development Practices
LinkedInOct, 2019- Nov, 2024 -
Managing Project Stakeholders
LinkedInOct, 2019- Nov, 2024
Experience
-
Brightleaf Consulting Group LLC
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Director of Market Research and Principal Consultant
-
Aug 2010 - Present
• Manage collaborative teams to identify and develop strategic opportunities using industry & market research, data collection, modeling, and analysis • Build interactive financial models to aid in planning, forecasting, negotiations, and pricing • Create and optimize processes and procedures using continual improvement methods • Design company and business unit strategies including resource allocation, budgeting, capital acquisition, risk analysis, and goal & objective setting •… Show more • Manage collaborative teams to identify and develop strategic opportunities using industry & market research, data collection, modeling, and analysis • Build interactive financial models to aid in planning, forecasting, negotiations, and pricing • Create and optimize processes and procedures using continual improvement methods • Design company and business unit strategies including resource allocation, budgeting, capital acquisition, risk analysis, and goal & objective setting • Deconstruct complex challenges to identify key issues and evaluate potential solutions based on value propositions, competitive advantage, and stakeholder priorities • Develop SBIR and STTR Commercialization Plans for NASA, NSF, and other agencies • Lead teams to perform due diligence for M&A and investment opportunities • Manage Mentored Study and Internship program for MBA and undergrad interns • Award - Won Duke Start-up Challenge Alumni Division (2013) Industries • Aerospace (Interiors, Composites, Weight Reduction, Mechanical Systems) • Agriculture (Livestock Tracking, Animal Feed/Enzymes) • Automotive (EVs, Lighting, Suspension) • Building Materials (Intumescent Paint) • Chemical Industry (Cleaners, Specialty Chemicals) • Energy (Efficiency, Solar, Wind, Oil & Gas, Coal) • Education (Higher and Personal Education) • Information Technology (Knowledge Management, Operations) • Lighting (LED) • Manufacturing and Industrial Products (Predictive Analytics, Vibratory Sensing) • Medical (Cancer Treatment, Stents, Pain Management) • Personal Care Products (Cleaners, Moisturizers) • Residential and Commercial Services (Insurance, Landscaping, Real Estate, Rehabilitation) • Scientific Instrumentation (Hyperspectral Imaging, RFID, Remote Sensing, Sensing) Show less • Manage collaborative teams to identify and develop strategic opportunities using industry & market research, data collection, modeling, and analysis • Build interactive financial models to aid in planning, forecasting, negotiations, and pricing • Create and optimize processes and procedures using continual improvement methods • Design company and business unit strategies including resource allocation, budgeting, capital acquisition, risk analysis, and goal & objective setting •… Show more • Manage collaborative teams to identify and develop strategic opportunities using industry & market research, data collection, modeling, and analysis • Build interactive financial models to aid in planning, forecasting, negotiations, and pricing • Create and optimize processes and procedures using continual improvement methods • Design company and business unit strategies including resource allocation, budgeting, capital acquisition, risk analysis, and goal & objective setting • Deconstruct complex challenges to identify key issues and evaluate potential solutions based on value propositions, competitive advantage, and stakeholder priorities • Develop SBIR and STTR Commercialization Plans for NASA, NSF, and other agencies • Lead teams to perform due diligence for M&A and investment opportunities • Manage Mentored Study and Internship program for MBA and undergrad interns • Award - Won Duke Start-up Challenge Alumni Division (2013) Industries • Aerospace (Interiors, Composites, Weight Reduction, Mechanical Systems) • Agriculture (Livestock Tracking, Animal Feed/Enzymes) • Automotive (EVs, Lighting, Suspension) • Building Materials (Intumescent Paint) • Chemical Industry (Cleaners, Specialty Chemicals) • Energy (Efficiency, Solar, Wind, Oil & Gas, Coal) • Education (Higher and Personal Education) • Information Technology (Knowledge Management, Operations) • Lighting (LED) • Manufacturing and Industrial Products (Predictive Analytics, Vibratory Sensing) • Medical (Cancer Treatment, Stents, Pain Management) • Personal Care Products (Cleaners, Moisturizers) • Residential and Commercial Services (Insurance, Landscaping, Real Estate, Rehabilitation) • Scientific Instrumentation (Hyperspectral Imaging, RFID, Remote Sensing, Sensing) Show less
-
-
-
Harbright Ventures
-
United States
-
Investment Management
-
Secretary - Board of Directors
-
Sep 2014 - Present
• Harbright Ventures is a private equity group with several successful exits • Record accurate minutes and additional documentation during board and committee meetings • Manage voting process • Identify, explore, and evaluate potential investments during screening process • Lead teams and contribute in formal due diligence process to determine attractiveness of investment targets using R-W-W and other qualitative and quantitative analysis • Harbright Ventures is a private equity group with several successful exits • Record accurate minutes and additional documentation during board and committee meetings • Manage voting process • Identify, explore, and evaluate potential investments during screening process • Lead teams and contribute in formal due diligence process to determine attractiveness of investment targets using R-W-W and other qualitative and quantitative analysis
-
-
-
Treyco Environmental Solutions
-
Wilson, NC
-
Member - Board of Directors
-
Dec 2013 - Jan 2015
• Member of Business Development Committee • Member of Research & Development/Intellectual Property Committee • Member of Business Development Committee • Member of Research & Development/Intellectual Property Committee
-
-
-
-
Co-author - "Focus On Your Light"
-
Sep 2014 - Sep 2014
• Co-author with Joe Trojcak of "Focus On Your Light" (ISBN 978-0-692-02986-2), a business book for entrepreneurs now in its Third Printing • #1 Best Seller - Amazon: Music - Recording and Sound (Kindle edition) • #2 Best Seller - Amazon: Business - Internships (Kindle edition) • Created and implemented marketing plan to improve awareness and increase sales • Managed design and publication process for printed and digital editions • Co-author with Joe Trojcak of "Focus On Your Light" (ISBN 978-0-692-02986-2), a business book for entrepreneurs now in its Third Printing • #1 Best Seller - Amazon: Music - Recording and Sound (Kindle edition) • #2 Best Seller - Amazon: Business - Internships (Kindle edition) • Created and implemented marketing plan to improve awareness and increase sales • Managed design and publication process for printed and digital editions
-
-
-
Duke University
-
United States
-
Higher Education
-
700 & Above Employee
-
Knowledge Manager
-
Apr 2001 - Aug 2011
• Managed technical projects across Duke University and Health System affecting over 50,000 individuals • Led projects to identify and refine problematic operations to improve success rates by 80% and increase efficiency by over 300% • Expanded knowledge management system resulting in lower help desk call volume and reduced staffing needs due to increased end-users self help • Coordinated efforts of technical writers with subject matter experts to improve documentation of processes and… Show more • Managed technical projects across Duke University and Health System affecting over 50,000 individuals • Led projects to identify and refine problematic operations to improve success rates by 80% and increase efficiency by over 300% • Expanded knowledge management system resulting in lower help desk call volume and reduced staffing needs due to increased end-users self help • Coordinated efforts of technical writers with subject matter experts to improve documentation of processes and procedures • Appointed by CIO as founding member of the Staff Development Committee (2005 – 2008) to improve performance management, cross-functional effectiveness, and skill acquisition & training • Awards - Received Senior Leadership Appreciation Awards (2007, 2009) and multiple Customer Service Awards (2003 - 2008) Show less • Managed technical projects across Duke University and Health System affecting over 50,000 individuals • Led projects to identify and refine problematic operations to improve success rates by 80% and increase efficiency by over 300% • Expanded knowledge management system resulting in lower help desk call volume and reduced staffing needs due to increased end-users self help • Coordinated efforts of technical writers with subject matter experts to improve documentation of processes and… Show more • Managed technical projects across Duke University and Health System affecting over 50,000 individuals • Led projects to identify and refine problematic operations to improve success rates by 80% and increase efficiency by over 300% • Expanded knowledge management system resulting in lower help desk call volume and reduced staffing needs due to increased end-users self help • Coordinated efforts of technical writers with subject matter experts to improve documentation of processes and procedures • Appointed by CIO as founding member of the Staff Development Committee (2005 – 2008) to improve performance management, cross-functional effectiveness, and skill acquisition & training • Awards - Received Senior Leadership Appreciation Awards (2007, 2009) and multiple Customer Service Awards (2003 - 2008) Show less
-
-
-
Something (IT and Media Consulting Company)
-
Raleigh-Durham, North Carolina Area
-
President and Managing Consultant
-
Dec 1998 - Apr 2001
• Developed marketing and strategy plans for small business clientele • Created capital investment research reports and feasibility studies to maximize use of available resources • Managed PC and networking operations for a variety of clients in the AV Production and Printing Industries • Increased production capacity of video duplication resources for NC State University by 200% to become the largest volume duplication facility in North Carolina • Developed marketing and strategy plans for small business clientele • Created capital investment research reports and feasibility studies to maximize use of available resources • Managed PC and networking operations for a variety of clients in the AV Production and Printing Industries • Increased production capacity of video duplication resources for NC State University by 200% to become the largest volume duplication facility in North Carolina
-
-
-
North Carolina State University
-
United States
-
Higher Education
-
700 & Above Employee
-
Production Manager - Office of Instructional Telecommuncations
-
Nov 1996 - Dec 1998
• Directed technical aspects of international video-based distance learning program • Increased efficiency of Recording To Broadcast Time by 55% to improve interaction between distance and classroom students • Decreased duplication costs by 60% and delivery time by 50% while increasing quality and decreasing defects • Managed staff of 20 at three campus locations; including hiring, scheduling, growth, and disciplinary actions • Coordinated with vendors, instructors, departments, and… Show more • Directed technical aspects of international video-based distance learning program • Increased efficiency of Recording To Broadcast Time by 55% to improve interaction between distance and classroom students • Decreased duplication costs by 60% and delivery time by 50% while increasing quality and decreasing defects • Managed staff of 20 at three campus locations; including hiring, scheduling, growth, and disciplinary actions • Coordinated with vendors, instructors, departments, and support staff to increase production quality and value to end-users Show less • Directed technical aspects of international video-based distance learning program • Increased efficiency of Recording To Broadcast Time by 55% to improve interaction between distance and classroom students • Decreased duplication costs by 60% and delivery time by 50% while increasing quality and decreasing defects • Managed staff of 20 at three campus locations; including hiring, scheduling, growth, and disciplinary actions • Coordinated with vendors, instructors, departments, and… Show more • Directed technical aspects of international video-based distance learning program • Increased efficiency of Recording To Broadcast Time by 55% to improve interaction between distance and classroom students • Decreased duplication costs by 60% and delivery time by 50% while increasing quality and decreasing defects • Managed staff of 20 at three campus locations; including hiring, scheduling, growth, and disciplinary actions • Coordinated with vendors, instructors, departments, and support staff to increase production quality and value to end-users Show less
-
-
-
Sprint
-
United States
-
Telecommunications
-
700 & Above Employee
-
Auditor
-
Jun 1996 - Nov 1996
• Analyzed installation invoices to ensure legal compliance and accurate billing codes and rates • Monitored transactions to detect accounting inconsistencies and potential fraud • Prepared reports and analysis for senior management • Analyzed installation invoices to ensure legal compliance and accurate billing codes and rates • Monitored transactions to detect accounting inconsistencies and potential fraud • Prepared reports and analysis for senior management
-
-
Education
-
Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.), Strategy, Marketing -
Duke University - The Fuqua School of Business
Certification - Health Sector Management, Health/Health Care Administration/Management -
Gettysburg College
Bachelor's Degree, Management, English -
Lancaster University
English, Marketing, Statistics
Community
