Senior Account Manager/Directrice des Affaires

• Jan 2021 - Present

Office Interiors is a Maritime based company celebrating 30 years in business in 2021. With multiple offices and 100 employees situated throughout the Maritimes, we provide customers with a wide range of leading-edge office technology and office furniture products. At Office Interiors it’s our mission to help you create a more productive work environment. From ergonomic office furniture and moveable walls to office technology like multifunction printers (MFPs/copiers), hosted phone systems and cloud software like M365, if your team needs it, we have it. We strive to provide our customers with the best experience available in Atlantic Canada, so we survey them after every order, installation or service call and ask a 3rd party to calculate the results. After thousands of responses, our 3rd party verified Net Promoter Score (NPS) is +87 on a scale ranging from -100 to +100. The average company in North America scores just 30. My personal role at Office Interiors is to identify sales leads, provide communication solutions to existing and new clients, helping them adopt new technologies, improving productivity, decreasing costs and streamlining operations.

Account Executive

• Apr 2019 - Oct 2020

We focus exclusively on Communications Cabling, Professional Audio-Visual and Commercial Security & Life-Safety offerings. We focus exclusively on Communications Cabling, Professional Audio-Visual and Commercial Security & Life-Safety offerings.

Business Development Representative

• Apr 2019 - Dec 2019

As a Business Development Manager, it is my mandate to create awareness, develop a presence, expand and generate new business opportunities, whether it be growing partnerships or increasing sales base. By designing, building, installing and supporting all aspects of Integrated Communication Solutions.Building security systems, including fibre optics, communication cabling, audio/video, Wireless and Life Safety Solutions, handling all stages of a project from start to finish.Authorized Crestron Commercial DealerGeographical coverage includes NB & PEI.

Business Development Manager

• Jun 2013 - Apr 2019

As a Business Development Manager, it is my responsibility to create, develop, expand and generate new business opportunities, whether it be growing partnerships or increasing sales. Geographical coverage includes NB & PEI. Key responsibilities:* marketing development and social media* product development & distribution - keeping up to date on new technologies & services that will help save money & improve communications* writing contract proposals, presentations and meeting with potential new clients* network and actively participate in associations, trade shows, customer & partner events, as well as industry events.* manage all activities through the Customer Relationship Management Software

Telecommunications Consultant Inc.

• Nov 2009 - Apr 2013

This position is responsible for the sales of the telephone systems and business communications equipment as well as related maintenance agreements as defined from time to time. As an experienced sales professional, the Sales Representative meets and consistently strives to exceed sales objectives while targeting various sized businesses throughout New Brunswick, PEI and in the area of Amherst, NS. Key Responsibilities: Establish and maintain a solid understanding of the full-range of communications systems, equipment, and services offered by the company. Prospect for new clients through contacts, cold calling and other methods in order to achieve and exceed sales objectives Work with clients to deliver clients-specific solutions to meet their evolving business needs with prompt and efficient service Under the direction of the Director of Operations, actively develop and maintain client relationships including negotiating maintenance contracts and sales agreements. Attend networking functions, tradeshows and other marketing events aimed at promoting the company and its products. Prepare and provide reports as required including, but not limited to sales activity reports, expense claims etc.

Business Consultant

• 2007 - 2009

Business Systems Consultant  Growing and maintaining revenues for assigned territory (Bathurst to Amherst) Developed Sales Strategy for the Moncton, N.B office and presented for all representatives to leverage Developed Recycling Initiative 2009 resulting in additional service for clients Facilitated morning training sessions on sales techniques, product knowledge and service standards Business Systems Consultant  Growing and maintaining revenues for assigned territory (Bathurst to Amherst) Developed Sales Strategy for the Moncton, N.B office and presented for all representatives to leverage Developed Recycling Initiative 2009 resulting in additional service for clients Facilitated morning training sessions on sales techniques, product knowledge and service standards

Account Manager

• 2000 - 2006

Customer base between 10K and 60K managed and grew territory through leveraging company programs Cold calls and service calls daily managing 20+ calls and emails  High Five Award – MCAS Solution 2003 achieved through being nominated from peer group Structured Cabling Award 2004 for top sales in the category SMB Campaign Award Most Sales Opportunities 2005 Presented solution to win Aliant business back from Telus – National (500 units) $250,000 value Power user of Salesforce.com - facilitated training for reps in NB and NS for Aliant employees

Admistrative Assistant

• Sep 1995 - Sep 2000