Frank C.

Technical Product Operations Manager at Propel, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Chinese Professional working proficiency
  • English Native or bilingual proficiency

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Credentials

  • LEED Green Associate
    USGBC New York
    Dec, 2016
    - Nov, 2024
  • Six Sigma; White Belt
    -

Experience

  • Propel, Inc
    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Product Operations Manager
      • May 2020 - Present

  • Vestwell
    • United States
    • Financial Services
    • 200 - 300 Employee
    • Business Analyst
      • Apr 2019 - Nov 2019

      Vestwell is a turnkey solution for financial advisers providing them with the ability to offer clients a retirement plan without taking on the risk and costs typically associated with creating one. We remove the friction points of confusion, cost and compliance overhead that come with traditional retirement plans. Vestwell’s digital platform allows for seamless plan design, automated on-boarding, and low-cost investment strategies, making it easier for employers to offer a retirement plan. Vestwell becomes an extension of the financial advisor’s services, acting in everyone’s best interest, while scaling through technology and allowing financial advisors to focus on clients. Show less

  • Knewton
    • United States
    • E-learning
    • 1 - 100 Employee
    • Operations Associate
      • Jun 2018 - Feb 2019

      • Drove the transition of our frontend payment system to an automated platform and created training resources for both internal and external users • Built out cross-functional processes in order to better scale core customer support and finance activities • Coordinated with internal and external teams for the tracking and execution of key strategic projects • Met with technical and product leads to assess product roadmap, determine probability and impact of risk, and prepare contingency measures Show less

  • BlocPower
    • United States
    • Services for Renewable Energy
    • 100 - 200 Employee
    • Project Manager
      • Jun 2016 - Jun 2018

      • Proposed and implemented project KPIs, generating weekly compliance reports for product stakeholders • Lead the rollout of a cloud sensor pilot and assisted in developing data aggregation and management protocols for over 500 resulting data streams • Negotiated pricing and terms on clients’ behalf during bidding process, resulting in average savings of 62% • Assisted in developing long-term growth strategy, with a focus on execution and logistics • Identified new opportunities through qualitative and quantitative market research • Created and implemented training sessions to implement best practices on a company scale Show less

  • Global Sustainability Foundation (GSF)
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Administrative Intern
      • Jul 2015 - Sep 2015

  • Knowledgelink
    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Intern
      • Jan 2015 - Apr 2015

  • TEKintellect
    • Education Management
    • 1 - 100 Employee
    • STEM Instructor
      • Sep 2013 - Jan 2015

  • ENGLISH SUMMER S.A.
    • Spain
    • Primary and Secondary Education
    • 1 - 100 Employee
    • English Teacher
      • Jun 2014 - Aug 2014

Education

  • Baruch College
    Bachelor of Business Administration (BBA), Business Administration, Management and Operations
    2012 - 2016

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