Experience

Australian Institute of Entrepreneurship

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Chief Executive Officer

  • Feb 2022 - Present



Australian National college

• Australia
• Higher Education
• 1 - 100 Employee

• Chief Executive Officer

  • May 2018 - Feb 2022

  Overseeing management, business objectives, quality, compliance and financial operations.

• Manager

  • Jul 2010 - Feb 2022

  In charge of the whole management and operation of the office. In charge of the compliance functions. Develop and manage system processes. Introduced business process improvements that enhanced admission and administration functions, established control procedures to eliminate errors and processing time. Key Functions:-Maintaining an accurate and compliant Student Management System (SMS)-Experience with PRISM-In charge of internal and external audits;-Designing and implementing policies and procedures to comply with VET quality framework and the ASQA;-Ensure safe office work practices are observed workplace;-Providing a customer focused service within an office environment;- In charge of the HR functions



Chez mets & Mo Pty Ltd, trading as Pieface Melbourne Central

• CEO / General Manager

  • Jan 2012 - Jan 2014

  Store Operations: Develops and executes sales and profit plans. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Ensures proper team member coverage, scheduling according to the needs of the business. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing . Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Service: Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company drink recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services. Tastes drink and food products for quality assurance. Training & Development: Provide ongoing training and development to all team members Demonstrates the ability to lead, effectively communicate. Ensures each team member has received proper training to perform as a barista or shift supervisor efficiently. Continually develops team members.



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Auditor Senior

  • Jul 2005 - Jun 2009

  Participate on large-scale engagements of company activities under the supervision of the engagement partner. Assist in the design and drive the execution of key areas of each audit engagement, while assisting more junior members of the team where appropriate. Serve as a key contact with client management, explaining the audit process and scope, keeping management apprised of audit progress and issues, and effectively delivering audit results to all levels of management. Stay abreast of company business strategies, industry advances and the risk profile of assigned business areas to ensure relevancy of audit approach. Participate in audit risk assessment, planning and audit scope development as well as project execution as a critical team member on large, complex projects. Lead the execution of specific areas of a project, supervising other team members and providing coaching where requested. Act as the in-charge for selected audit projects, conducting the audit planning, overseeing the execution of the audit, and leading closing activities. Supervision includes assessing project status and results and overseeing timely completion, including work paper review and report preparation. Promote enhancement of auditor judgment through targeted feedback that drives directly to business control risks. Provide reports to managers on the effectiveness of their business unit's internal control structure along with recommendations that improve the effectiveness, efficiency and economic value of a control or process. Assess audit findings including control weaknesses with an appropriate degree of professional skepticism, seeking to fully understand risks to the company. Assist business partners with the development of Management Action Plans to mitigate weaknesses, providing thought leadership on the appropriateness of the Plan. Evaluate the adequacy and timeliness of management's response and the corrective action taken on relevant weaknesses noted within audit reports.