Rodrigo Anthony Castillo
Accounts Receivable Manager at Insurance Restoration Services- Claim this Profile
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Bio
Credentials
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Getting Talent Back to Work
SHRMMay, 2022- Nov, 2024 -
Foundations of Leadership Certificate - Level 1 & 2
The National Society of Leadership and SuccessMar, 2022- Nov, 2024 -
QuickBooks Certified User
IntuitJul, 2021- Nov, 2024 -
Xactimate - Level 2
Verisk property estimating solutions (formerly Xactware)Apr, 2019- Nov, 2024
Experience
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Insurance Restoration Services
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United States
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Construction
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1 - 100 Employee
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Accounts Receivable Manager
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Apr 2018 - Present
Commercial and residential home remediation company. Created spreadsheet to track payment and customer data. Facilitated communication between various billing parties such as insurance carriers and HOAs. Pulled information from company’s online data platform as part of cross-functional duties with the Billing Department. Tracked payroll data as part of cross-functional duties with the Human Resources Department. Performed inventory audits and supply orders.• Introduced weekly payroll data reports to promote greater communication and efficiency between Human Resources Department and Production Department. • Fully digitized payment and customer data tracking system, allowing management staff to work remotely during COVID19 lockdown. • Received positive mentions from customers on company social media pages
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Aramark
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United States
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Hospitality
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700 & Above Employee
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Assistant District Manager
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Nov 2016 - Jan 2018
Uniform sales and delivery services. Managed a sales force team of up to 10+. Tracked team data statistics and communicated areas of needed improvement. Lead training meetings regarding sales and customer service. On-boarded and provided 1:1 coaching for new hires.• Implemented efficiency practices that reduced driver overtime by 50%.• Designed a rotating coverage system for management, resulting in greater efficiency on the production line and improved customer satisfaction. Uniform sales and delivery services. Managed a sales force team of up to 10+. Tracked team data statistics and communicated areas of needed improvement. Lead training meetings regarding sales and customer service. On-boarded and provided 1:1 coaching for new hires.• Implemented efficiency practices that reduced driver overtime by 50%.• Designed a rotating coverage system for management, resulting in greater efficiency on the production line and improved customer satisfaction.
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Protech Construction - Brea
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Construction
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1 - 100 Employee
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Team Lead
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Nov 2014 - Nov 2016
Commercial and residential home remediation and demolition company. Created data parameters for new customer profiles. Tracked customer data readings over time to assess work progress. Communicated needed information to customers and kept them updated regarding work progression. Trained new employees on data tracking methods and documentation procedures. • Implemented a process to calculate more accurate square footage measurements, resulting in more accurate billing.• Introduced first company recycling program
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90210 Talent
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United States
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Entertainment Providers
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1 - 100 Employee
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Actor
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May 2011 - Oct 2014
Beverly Hills talent agency that represented me as an actor. Performed on the set of major films and television series. Traveled to film locations around Los Angeles and the greater Southern California area. Actor• Featured role in two national commercials - Mercury Insurance, Budweiser.• Recurring background work on major television shows such as Greys Anatomy and Glee.• Background work on major studio films including Argo and Spiderman Beverly Hills talent agency that represented me as an actor. Performed on the set of major films and television series. Traveled to film locations around Los Angeles and the greater Southern California area. Actor• Featured role in two national commercials - Mercury Insurance, Budweiser.• Recurring background work on major television shows such as Greys Anatomy and Glee.• Background work on major studio films including Argo and Spiderman
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Education
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2020 - 2023
LSU Shreveport
Master of Business Administration - MBA, Finance, General -
2008 - 2011
California Institute of the Arts
Master of Fine Arts - MFA, Acting -
2004 - 2008
UC Irvine
Bachelor's degree, Theatre/Theater
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