Experience

VCE

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Sr Software Quality Engineer

  • Jul 2012 - Present

  Perform verification, configuration and integration of VCE Vblock converged infrastructure, which includes Cisco UCS Blade servers and Nexus switches, EMC VNX and VMAX storage, and VMware virtualization software. Execute, modify, and create regression test cases. Verify and review customer documentation. Identify, report, and follow issues through to completion. Perform verification, configuration and integration of VCE Vblock converged infrastructure, which includes Cisco UCS Blade servers and Nexus switches, EMC VNX and VMAX storage, and VMware virtualization software. Execute, modify, and create regression test cases. Verify and review customer documentation. Identify, report, and follow issues through to completion.



Adecco USA, Inc

• Sr. Software Quality Engineer

  • Sep 2010 - Jul 2012

  Performed verification and integration of Cisco Configuration Assistant (CCA) for the Cisco Unified Communication system. Verified installation and upgrade of UC500 Software Pack, Locale Pack, IOS (Internetwork Operating System) image, and Voicemail Software. Verifed software upgrade and backup & restore for Cisco routers, switches and security devices. Verified CCA user interface and features, voice features, and online help. Identified and reported issues. Performed verification and integration of Cisco Configuration Assistant (CCA) for the Cisco Unified Communication system. Verified installation and upgrade of UC500 Software Pack, Locale Pack, IOS (Internetwork Operating System) image, and Voicemail Software. Verifed software upgrade and backup & restore for Cisco routers, switches and security devices. Verified CCA user interface and features, voice features, and online help. Identified and reported issues.



AIRCOM INTERNATIONAL, INC.

• OSS Support and Deployment Engineer

  • Jun 2010 - Sep 2010

  Provided customer support and deployment of Aircom International’s OPTIMA software. Resolved issues reported by customer. Interfaced with development team for quick resolution of defects. Performed system and acceptance testing of software tools, and provided customer training. Provided customer support and deployment of Aircom International’s OPTIMA software. Resolved issues reported by customer. Interfaced with development team for quick resolution of defects. Performed system and acceptance testing of software tools, and provided customer training.



Barbeau Enterprise Inc.

• Customer Support Team Lead

  • Jul 2009 - Jul 2009

  Team lead for customer support of WAMU/Chase conversion. Prepared WAMU branch for Chase conversion. Installed and tested new peripherals and software on HP teller workstation, platform workstations, and server. Verified network connectivty, and resolved hardware and software issues. Team lead for customer support of WAMU/Chase conversion. Prepared WAMU branch for Chase conversion. Installed and tested new peripherals and software on HP teller workstation, platform workstations, and server. Verified network connectivty, and resolved hardware and software issues.



Nortel Networks

• Telecommunications
• 700 & Above Employee

• Software Integration Team Lead

  • Oct 2001 - Aug 2008

  Led a team of 10-15 System Integration engineers. Release Manager for a Multi-Site, Multi-Organizational Development Team. Developed project and resource plans, dug into the trenches when required to meet deliverables.

• Software Test Team Lead

  • Dec 2000 - Sep 2001

  International Assignment: Team lead for building a team from the ground up to deliver a Merged International Switch offering (GSP/MMP). DMS-GSP Integration Subject Matter Expert. Successfully completed execution of automated and regression test cases. Successfully coordinated transition of DMS-GSP testing from Richardson to Maidenhead, UK, ensuring quality standards where maintained during and post transition phase.

• Software Verification Manager

  • Jan 1995 - Nov 2000

  Successfully led software integration engineers for system, product and feature testing on DMS250 (MCI and UCS), DMS100E, and DMS-GSP software. Successfully met all integration milestone dates and developed multiple top talent candidates.

• Software Verification Engineer

  • Jan 1991 - Dec 1994

  Successful verification of MCI’s Virtual Private Network (VNET) and Operator Service (OPSV) calls. Automated VNET, OPSV, and regression test cases, and established a test case library. Received a Certificated of Appreciation for contribution to the successful completion of MCI BCS36 rollout, tested MCI’s Mechanized Calling Card Services (MCCS), Credit Card Services, and Service Access Code (SAC) services, developed VNET and OPSV training courses, and coordinated all new hire training classes.

• Co-op Intern

  • Oct 1989 - Dec 1990

  • Software verification for MCI Development & Deployment group.• Learned call processing & translations on DMS250.• Developed test plans & strategy for testing call processing features.• Responsible for lab switch card inventory.