Purchasing Agent

• Mar 2020 - Present

Supply Chain Manager/Spare Parts Coordinator

• Jun 2016 - Mar 2020

Responsible for the inventory and warehouse management of approximately 10K unique part line items valued at over $5M located across the 5 major airports in the Hawaiian Islands. Seasoned supply chain professional with proven ability to achieve customer satisfaction by providing timely information and effectively resolving customer complaints. Specific responsibilities/accomplishments include:- Analyzed inventory received from previous vendor and established a critical parts program to ensure current inventory meets the operational demands of the various airports served. - Reduced excessive inventory costs and decreased part obsolescence by establishing a re-occurring inventory accountability program. Recovered over 200K in lost monies due to poor inventory controls.- Established a trusted relationship with local/global venders to facilitate purchasing parts/materials at the best possible prices, saving thousands of dollars for the company. - Promotes and encourages team member feedback to supply chain processes to solidify team unity and to confidence.- Facilitated several successful 5S initiatives in areas of inventory control and process management significantly reducing mean-time-to-repair maintenance metrics.-Proficient with an array of software programs such as MS Excel, MS Word, MS Power Point, JDEdwards, Maximo, and Tungsten.

Support Manager

• Dec 2005 - Nov 2016

*Handled communications with customers *Offered resolutions to complaints and issues concerning customer orders*Kept up-to-date information about all products*Coordinated with the management on the initiatives that help improve customer service*Worked with other departments in ensuring that all customer related issues are attended to*Carried out investigation on challenges faced by customers and give appropriate solutions to the challenges*Ensured proper safety precautions within the store and enforce the habit of keeping the store clean*Led and completed the overnight in stock processes*managed manpower throughout the store assuring the store was ready for day's business making sure featured items displayed and stocked*ensured the backroom picks/binning are 100% complete through audit process

Inventory Control Specialist

• Jun 1993 - Jun 2000

Responsible for the coordination of receiving and forwarding freight container inventories from various shipping company suppliers to receiving customers. Precisely tracks and maintains manifests with extraordinary accuracy. Effectively resolves customer conflicts in a manner the creates win-win situations for all parties. Responsible for the coordination of receiving and forwarding freight container inventories from various shipping company suppliers to receiving customers. Precisely tracks and maintains manifests with extraordinary accuracy. Effectively resolves customer conflicts in a manner the creates win-win situations for all parties.

Sales And Marketing Specialist

• Aug 1988 - Jun 1993

Responsible for the creation and distribution of various company brochures to promote wholesale jewelry exhibits /conferences. Coordinated and represented the company in numerous jewelry exhibitions. Adept at efficiently dealing with a variety of customer service matters. Extensive communications and organizational skills. Responsible for the creation and distribution of various company brochures to promote wholesale jewelry exhibits /conferences. Coordinated and represented the company in numerous jewelry exhibitions. Adept at efficiently dealing with a variety of customer service matters. Extensive communications and organizational skills.