Experience

Pebble Beach Resorts

• United States
• Hospitality
• 500 - 600 Employee

• Assistant Golf Professional

  • Jul 2023 - Present



Tumble By The Sea

• United States
• Health, Wellness & Fitness

• Founder/Co-Owner

  • Sep 2017 - Present

  • Opened Pacific Grove's first Gymnastics & Tumbling gym in May 2018 • Offering Baby, Toddler & Preschool-Aged + Girls Artistic Gymnastics • Year-Over-Year Growth • Opened Pacific Grove's first Gymnastics & Tumbling gym in May 2018 • Offering Baby, Toddler & Preschool-Aged + Girls Artistic Gymnastics • Year-Over-Year Growth



Palo Alto Networks

• United States
• Computer and Network Security
• 700 & Above Employee

• Sr. Technical Sourcer

  • Dec 2020 - Mar 2022

  • Successfully sourced highly technical and diverse talent for the Product Management Organization • Exceeded monthly hiring targets • Requisitions included Senior Product Managers, Product Line Managers, Directors and Senior Directors • Interacted daily with hiring managers - Senior to VP level • Passion for finding passive talent with niche skill sets under tight timelines • Supported the following products: Prisma SASE, Prisma Access, Prisma SDWAN, ADEM, Wildfire, Threat… Show more • Successfully sourced highly technical and diverse talent for the Product Management Organization • Exceeded monthly hiring targets • Requisitions included Senior Product Managers, Product Line Managers, Directors and Senior Directors • Interacted daily with hiring managers - Senior to VP level • Passion for finding passive talent with niche skill sets under tight timelines • Supported the following products: Prisma SASE, Prisma Access, Prisma SDWAN, ADEM, Wildfire, Threat Prevention, DLP, Cortex, API Security • SmartRecruiters Applicant Tracking System / CRM Show less • Successfully sourced highly technical and diverse talent for the Product Management Organization • Exceeded monthly hiring targets • Requisitions included Senior Product Managers, Product Line Managers, Directors and Senior Directors • Interacted daily with hiring managers - Senior to VP level • Passion for finding passive talent with niche skill sets under tight timelines • Supported the following products: Prisma SASE, Prisma Access, Prisma SDWAN, ADEM, Wildfire, Threat… Show more • Successfully sourced highly technical and diverse talent for the Product Management Organization • Exceeded monthly hiring targets • Requisitions included Senior Product Managers, Product Line Managers, Directors and Senior Directors • Interacted daily with hiring managers - Senior to VP level • Passion for finding passive talent with niche skill sets under tight timelines • Supported the following products: Prisma SASE, Prisma Access, Prisma SDWAN, ADEM, Wildfire, Threat Prevention, DLP, Cortex, API Security • SmartRecruiters Applicant Tracking System / CRM Show less



Palo Alto Networks

• United States
• Computer and Network Security
• 700 & Above Employee

• Sr. Technical Sourcer

  • Mar 2019 - May 2020

  • Successfully sourced highly technical talent for the Product Management Organization • Specialized in sourcing Product Managers, Technical Writers and Technical Marketing Engineers •Experience sourcing certifications and security talent including: FedRAMP, SOC2, SOX, ISO 27001, PCI, CISA, CRISC and CISSP • Generated high volume, high-quality pipelines of candidates for multiple requisitions under tight timelines • Sourced active and passive candidates from on-line databases… Show more • Successfully sourced highly technical talent for the Product Management Organization • Specialized in sourcing Product Managers, Technical Writers and Technical Marketing Engineers •Experience sourcing certifications and security talent including: FedRAMP, SOC2, SOX, ISO 27001, PCI, CISA, CRISC and CISSP • Generated high volume, high-quality pipelines of candidates for multiple requisitions under tight timelines • Sourced active and passive candidates from on-line databases, contact lists, internal databases, job boards, and employee referrals • Worked closely with both recruiters and hiring managers to effectively profile specific criteria and skill sets for each role • Jobvite Applicant Tracking System Show less • Successfully sourced highly technical talent for the Product Management Organization • Specialized in sourcing Product Managers, Technical Writers and Technical Marketing Engineers •Experience sourcing certifications and security talent including: FedRAMP, SOC2, SOX, ISO 27001, PCI, CISA, CRISC and CISSP • Generated high volume, high-quality pipelines of candidates for multiple requisitions under tight timelines • Sourced active and passive candidates from on-line databases… Show more • Successfully sourced highly technical talent for the Product Management Organization • Specialized in sourcing Product Managers, Technical Writers and Technical Marketing Engineers •Experience sourcing certifications and security talent including: FedRAMP, SOC2, SOX, ISO 27001, PCI, CISA, CRISC and CISSP • Generated high volume, high-quality pipelines of candidates for multiple requisitions under tight timelines • Sourced active and passive candidates from on-line databases, contact lists, internal databases, job boards, and employee referrals • Worked closely with both recruiters and hiring managers to effectively profile specific criteria and skill sets for each role • Jobvite Applicant Tracking System Show less



PayPal

• United States
• Software Development
• 700 & Above Employee

• Senior Product Manager

  • Jan 2015 - Sep 2017

  • Product Owner for the development and launch of PayPal Boletos in Brazil • Responsibilities included putting the vision into a roadmap, author product requirements and lead an agile team (Scrum) to build and refine payment solutions, meet milestone dates and drive decisions • Product Owner for the development and launch of a top-up solution pilot in Estonia - utilizing carrier payments as a funding source in the PayPal Wallet • Owned multiple projects including… Show more • Product Owner for the development and launch of PayPal Boletos in Brazil • Responsibilities included putting the vision into a roadmap, author product requirements and lead an agile team (Scrum) to build and refine payment solutions, meet milestone dates and drive decisions • Product Owner for the development and launch of a top-up solution pilot in Estonia - utilizing carrier payments as a funding source in the PayPal Wallet • Owned multiple projects including decommissioning old API's, integrating new payment partners into the PayPal Payments Hub - including Carrier Payments and Braintree • Proven success in managing a product in all lifecycle stages – from conception through to launch

• Global Business Development

  • Aug 2011 - Jan 2015

  • Managed carrier partnerships (wireless service providers), global business development and strategy throughout the Americas • Proven success in building, managing and executing mobile operator partnerships with telecom giants such as AT&T, T-Mobile, Verizon, Sprint, Rogers Wireless, Bell Mobility, Telus, Vivo and Telefonica • Sole responsibility for the top 5 mobile operators in the US, top 3 mobile operators in Canada and the largest mobile operator in Latin America for… Show more • Managed carrier partnerships (wireless service providers), global business development and strategy throughout the Americas • Proven success in building, managing and executing mobile operator partnerships with telecom giants such as AT&T, T-Mobile, Verizon, Sprint, Rogers Wireless, Bell Mobility, Telus, Vivo and Telefonica • Sole responsibility for the top 5 mobile operators in the US, top 3 mobile operators in Canada and the largest mobile operator in Latin America for PayPal Carrier Payments • Worked closely with key decision makers at each mobile operator to enhance our relationship through strategic initiatives • Worked closely with handset OEM's on cross-domain strategic deals • Extensive experience launching new products and features • Improved our geographical footprint, increased TPV, conversion and PayPal customer acquisition • Responsible for all contract negotiations, extensions and amendments with mobile operators and executing complex deals with large mobile ecosystem players



Zong

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Manager, Carrier Business & Compliance

  • Mar 2010 - Aug 2011

  • Managed carrier partnerships and aggregator relations in North America - merchant on-boarding and program management • Managed 15 carrier relationships across North America, two of which were direct Tier 1 partnerships • Managed day-to-day operations of Zong's carrier billing aggregator relationships in the United States and Canada • Helped execute direct carrier billing partnerships with AT&T Mobility and T- Mobile • Project managed both the AT&T Mobility and… Show more • Managed carrier partnerships and aggregator relations in North America - merchant on-boarding and program management • Managed 15 carrier relationships across North America, two of which were direct Tier 1 partnerships • Managed day-to-day operations of Zong's carrier billing aggregator relationships in the United States and Canada • Helped execute direct carrier billing partnerships with AT&T Mobility and T- Mobile • Project managed both the AT&T Mobility and T-Mobile direct carrier billing integrations - including merchant approvals and on-boarding • Responsible for Zong's carrier compliance set forth by the MMA, CTIA and CWTA governing bodies • Launched an industry first carrier billing merchant monitoring program in partnership with a leading mobile fraud detection company • Managed day-to-day relationships for a handful of Zong's top merchants -including Sony Entertainment and Blizzard Entertainment Show less • Managed carrier partnerships and aggregator relations in North America - merchant on-boarding and program management • Managed 15 carrier relationships across North America, two of which were direct Tier 1 partnerships • Managed day-to-day operations of Zong's carrier billing aggregator relationships in the United States and Canada • Helped execute direct carrier billing partnerships with AT&T Mobility and T- Mobile • Project managed both the AT&T Mobility and… Show more • Managed carrier partnerships and aggregator relations in North America - merchant on-boarding and program management • Managed 15 carrier relationships across North America, two of which were direct Tier 1 partnerships • Managed day-to-day operations of Zong's carrier billing aggregator relationships in the United States and Canada • Helped execute direct carrier billing partnerships with AT&T Mobility and T- Mobile • Project managed both the AT&T Mobility and T-Mobile direct carrier billing integrations - including merchant approvals and on-boarding • Responsible for Zong's carrier compliance set forth by the MMA, CTIA and CWTA governing bodies • Launched an industry first carrier billing merchant monitoring program in partnership with a leading mobile fraud detection company • Managed day-to-day relationships for a handful of Zong's top merchants -including Sony Entertainment and Blizzard Entertainment Show less



Playphone, Inc.

• United States
• Wireless Services
• 1 - 100 Employee

• Director, Carrier Business

  • Jun 2008 - Dec 2008

  • Managed carrier and aggregator relations, acquired new business and managed existing accounts and projects • Responsibilities included Carrier Relations with Tier 1 through Tier 3 operators as well as Business Development with OEM's, Retailers and Wireless Carriers • Closed PlayPhone's first ever on-deck managed service offering with a U.S. Carrier • Managed the launch of PlayPhone Canada and was the acting Canadian Country Manager • Managed all carrier relations in… Show more • Managed carrier and aggregator relations, acquired new business and managed existing accounts and projects • Responsibilities included Carrier Relations with Tier 1 through Tier 3 operators as well as Business Development with OEM's, Retailers and Wireless Carriers • Closed PlayPhone's first ever on-deck managed service offering with a U.S. Carrier • Managed the launch of PlayPhone Canada and was the acting Canadian Country Manager • Managed all carrier relations in Canada - including Rogers Wireless, TELUS Mobility, Bell Mobility, Virgin Canada and SaskTel • Co-chaired a mobile content best practices committee within the Canadian Wireless Telecommunications Association (CWTA) • Involved in a number of sub-committee focus groups within the CWTA in the areas of Free-To-End-User Content, Off-Deck Mobile Applications and Promotional Content • Directly involved in managing PlayPhone to strict compliance guidelines set forth by the Mobile Marketing Association (MMA), Cellular Telephone Industries Association (CTIA) and the Canadian Wireless Telecommunications Association (CWTA) • Responsible for the creation and submittal of all RFP's, Contracts and MRD's for each new storefront project to the Product Development team • Owned multiple carrier projects from inception to launch

• Director of Quality Management

  • May 2007 - Jun 2008

  • Managed the Quality Assurance team as well as North American Client/Customer Service • Managed a team of 9 engineers across three continents • Tested, Certified and Launched 25+ mobile storefronts including sites such as ABC Mobile, Wal-Mart Mobile and Cartoon Network Mobile • Tested, Certified and Launched 4 new wireless carriers on PlayPhone as well as all of our B2B storefronts • Responsible for the approval and sign-off on all design, user-flow changes… Show more • Managed the Quality Assurance team as well as North American Client/Customer Service • Managed a team of 9 engineers across three continents • Tested, Certified and Launched 25+ mobile storefronts including sites such as ABC Mobile, Wal-Mart Mobile and Cartoon Network Mobile • Tested, Certified and Launched 4 new wireless carriers on PlayPhone as well as all of our B2B storefronts • Responsible for the approval and sign-off on all design, user-flow changes and enhancements before they went into production • Worked closely with Product Development and Product Marketing in the design, user interface and user flow of each of our online and WAP based storefronts

• Manager, Quality Assurance

  • Sep 2006 - May 2007

  • Hired and trained QA Analysts to increase quality, expedite carrier certifications and approvals, and reduce subscriber churn • Created daily test protocols and schedules for each of the portals powered by PlayPhone • Reduced production bugs by nearly 90% • Managed all 3rd party testing relationships and tools • Managed aggregator relations, carrier and common short code applications as well as certifications and new programs



VERISIGN

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Lead QA Engineer, Mobile

  • Sep 2004 - Sep 2006

  • One of eight employees that grew the Mobile Content Business from $0 in revenue in 2004 to $95M in 2005 • Assured Quality on 4000+ TV Commercials and 200+ Print Advertisements in a maximum 4 Hour processing window • Detected vast quantities of carrier bugs that improved order to cash cycle from 30 minutes to less than 30 seconds in some instances • Tested 25+ releases for key SMS and Website Deployments • Lead U.S. QA Engineer during the launch of 9 wireless carriers… Show more • One of eight employees that grew the Mobile Content Business from $0 in revenue in 2004 to $95M in 2005 • Assured Quality on 4000+ TV Commercials and 200+ Print Advertisements in a maximum 4 Hour processing window • Detected vast quantities of carrier bugs that improved order to cash cycle from 30 minutes to less than 30 seconds in some instances • Tested 25+ releases for key SMS and Website Deployments • Lead U.S. QA Engineer during the launch of 9 wireless carriers across multiple brands and storefronts Show less • One of eight employees that grew the Mobile Content Business from $0 in revenue in 2004 to $95M in 2005 • Assured Quality on 4000+ TV Commercials and 200+ Print Advertisements in a maximum 4 Hour processing window • Detected vast quantities of carrier bugs that improved order to cash cycle from 30 minutes to less than 30 seconds in some instances • Tested 25+ releases for key SMS and Website Deployments • Lead U.S. QA Engineer during the launch of 9 wireless carriers… Show more • One of eight employees that grew the Mobile Content Business from $0 in revenue in 2004 to $95M in 2005 • Assured Quality on 4000+ TV Commercials and 200+ Print Advertisements in a maximum 4 Hour processing window • Detected vast quantities of carrier bugs that improved order to cash cycle from 30 minutes to less than 30 seconds in some instances • Tested 25+ releases for key SMS and Website Deployments • Lead U.S. QA Engineer during the launch of 9 wireless carriers across multiple brands and storefronts Show less



Konrad Associates

• United States
• Research Services

• Sr. Technical Sourcer

  • Dec 2000 - May 2004

  • Lead sourcing role for established retained search firm • Duties included prospecting for new business within the enterprise software space, as well as identifying and screening potential candidates for existing clients • Interfaced with both internal account executives and external hiring managers/clients to ensure needs were being met in an efficient and reasonable manner • Lead sourcing role for established retained search firm • Duties included prospecting for new business within the enterprise software space, as well as identifying and screening potential candidates for existing clients • Interfaced with both internal account executives and external hiring managers/clients to ensure needs were being met in an efficient and reasonable manner