Melissa Ferrer Betancourth

Scrum Master at Onetree
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Contact Information
us****@****om
(386) 825-5501
Location
Colombia, CO
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Scrum Master Professional Certificate - SMPC®
    CertiProf
    Jun, 2022
    - Nov, 2024

Experience

    • Uruguay
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Scrum Master
      • Aug 2022 - Present

    • Business Analyst
      • Apr 2022 - Present

    • Spain
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Oracle Business Consultant
      • Mar 2021 - Apr 2022

      - Analysis, implementation and support of Oracle E-business Suit Platform - Provide Support to Users in Latam in Oracle E-Business Suit incidents through the platform JIRA. Manage the SLA Service in Jira to guarantee tickets gets solved successfully among the timing. • Assist in organizing and coordinating demonstrations, training, testing, implementation and communication of all approved system changes and the business process. - Work with Oracle to coordinate and resolve all functional system related issues. - Responsible for supporting the successful execution of new developments of mobile applications. - Make the documents for new projects including requirements, scenarios of testing, scope, matrix of risks. - Use SQL to make Queries in the clients Data base. - Support the Customer Experience (CX) Team with the implementation of platform as CPQ and CRM (Sales). Show less

    • Colombia
    • Advertising Services
    • 1 - 100 Employee
    • International Business Analyst
      • Mar 2019 - Mar 2021

      - Analyze, plan and execute all international negotiation projects (Imported and / or exported products) required by the commercial area - Negotiate and analyze quotations received from foreign suppliers - Analyze costing of projects and generate commercial proposals for sales executives. - Execute and manage all projects approved by the client, monitoring and understanding of in-transit and out- transit cargo and documentation requirements. - Coordinate all activities Import (ocean freight and air freight) including activities such as confirmation of the order with the IP provider, international payments, quality control of the supplier´s goods, coordinating shipping with the forwarder and arrangement of timely cargo delivery. Coordinate all customs and clearance process with local agency and delivered of goods for clients. - Coordinate all export activities (land freight, ocean freight and air freight) domestic products, beginning with the purchase order from the customer to delivery in the destination country, including required documentation, confirmation with the shipper and cargo tracking. -Accurate and timely distribution of documentation -Negotiation of freight rates with common carriers and warehouses Show less

    • Colombia
    • Utilities
    • 100 - 200 Employee
    • Purchasing Analyst
      • Apr 2015 - Oct 2015

      • Purchase goods, materials, components or services in line with the cost, quality, and delivery requirements. " Support the purchasing function and communicate any supply problems which may impact program business operations. Act as an interface between suppliers and the functions. • Administers all purchase orders including: monitoring performance, prices, and certifications; exercising of options, conducting market analysis and negotiating prices; maintaining purchase order files; issuing modifications as necessary; assisting management in resolving supplier problems; and resolving invoicing issues with Finance and Accounting. • Compare prices, specifications, and delivery dates and awards procurement to selected supplier. • Monitor market trends, competitor strategies and market suppliers • Work with suppliers to ensure prompt delivery of products to satisfy immediate customer demands. • Manage purchase requisitions and backlogs at an acceptable level. Show less

    • Colombia
    • Food & Beverages
    • 400 - 500 Employee
    • Innovation and Project Intern
      • Jun 2014 - Dec 2014

      - Contact international suppliers to carry out product approvals and analyze feasible commercial proposals for the company. - Investigate and analyze national and international import and export databases for Market Research and make monthly report for the marketing leaders - Administer and process requisitions of purchase for the Innovation and Project Department through SAP. - Assist with the planning and execution of event logistics (Focus groups, field works, meetings and trips) Show less

    • Colombia
    • Higher Education
    • 700 & Above Employee
    • Monitora de investigación Facultad de Ingeniería
      • Jan 2014 - Jun 2014

      Investigar en bases de datos reconocidas mundialmente información respecto a logística aplicada al área de la salud. Generar Informes de Investigación. Investigar en bases de datos reconocidas mundialmente información respecto a logística aplicada al área de la salud. Generar Informes de Investigación.

Education

  • Massachusetts Institute of Technology
    MicroMaster, Supply Chain Management
    2017 - 2019
  • Georgetown University
    TOEFL Preparation
    2017 - 2017
  • Universidad ICESI
    Bachelor's degree, Industrial Engineering
    2009 - 2015

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