Duyen Lam
Customer Service Specialist at KDDI Vietnam- Claim this Profile
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Bio
Credentials
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Customer Service Foundations
LinkedInFeb, 2022- Oct, 2024 -
Inbound
HubSpot AcademyNov, 2021- Oct, 2024 -
Digital Marketing
HubSpot AcademyOct, 2021- Oct, 2024 -
IELTS
IDP Education LtdAug, 2020- Oct, 2024
Experience
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KDDI Vietnam
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Specialist
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Feb 2023 - Present
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One IBC Group
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Singapore
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Business Consulting and Services
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1 - 100 Employee
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Assistant Director
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Sep 2022 - Jan 2023
- Support in tracking tasks of all departments within One IBC® and report the general status to the Director - Check reports, detect abnormal problems of all departments - Coordinate work activities assigned by the Director/Board of Directors - Handle arising tasks as requested - Support in tracking tasks of all departments within One IBC® and report the general status to the Director - Check reports, detect abnormal problems of all departments - Coordinate work activities assigned by the Director/Board of Directors - Handle arising tasks as requested
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CleverAds
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Ho Chi Minh City, Vietnam
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Account Executive
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Feb 2022 - May 2022
- Establishing relationships with new clients and maintaining and nurturing business relationship with existing clients. - Supporting client in designing and executing of marketing or media plans and strategies. · Maintaining, improving and developing relationships through the process of consultative selling. - Managing, reviewing progress and delivering clients advertisement projects. - Ensuring the advertising is created on time and on budget. - Oversee project on a day-to-day basis, campaign run smoothly and achieve their potential. Show less
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Education
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Hoa Sen University
Bachelor's degree, Digital Marketing