School Liaison Consultant

• Jun 2022 - Present

Direct Placement Specialist

• Sep 2020 - Jun 2022

Branch Manager

• Jul 2018 - Sep 2020

Team Leader

• Jun 2017 - Jul 2018

Employment Consultant

• Sep 2016 - Jun 2017

Front Office Manager

• Sep 2014 - Aug 2016

Part of the opening and leadership team at Brisbane's only street art hotel. TRYP was consistently rated within the top 10 hotels of Brisbane, it received the Booking.com award for customer service and was the only Brisbane hotel to be named in the TripAdvisor Top 25 Customers Choice Awards 2015.

Front Office Supervisor

• Jul 2014 - Sep 2014

Front Desk Supervisor (Seasonal)

• Nov 2013 - Apr 2014

The Vale is Niseko Ski Resort’s landmark luxury accommodation attracting guests from all over the world. It was recently awarded ‘The Best Ski Chalet in Japan’ at the inaugural World Ski Awards in Austria, and I am proud to say I played a role in leading the front-of-house team to achieve one of their most successful years yet. This role required the following: • Rapid acquisition of comprehensive resort specific knowledge • Supervision and motivation of 15 staff to provide outstanding service to all guests and visitors. • Responsible for resolving issues and complaints with guests and third party operators • Management of check-ins and check-outs for over 100 luxury apartments • Preparation of arrival packages and ensuring all details and services are correct • Quality control - ensuring apartments/properties were prepared to the high standards expected for NISADE guests Show less

Guest Services Supervisor

• Nov 2012 - Oct 2013

Well known and one of the largest ski resorts in North America, Panorama is located near the world famous Banff and Lake Louise, just south of the Rocky Mountains. During the summer the resort becomes a popular destination for families, golfers, and bike riders. • Lead, supervise, train, and motivate guest services staff to be knowledgeable and provide outstanding service to all guests and visitors • Provide exceptional service to guests and visitors • Scheduling staff • Completing payroll for the department • Use a diplomatic approach to resolve guest issues and complaints • Liaising with other resort departments and third party groups Show less

Account Manager & Instructor

• Mar 2011 - Nov 2012

Aussie X deliver in-school and community-based Australian sport and wellness programs, designed to have an extraordinary impact on all who participate, throughout Canada. During their third year of operation I launched the program in Canada’s capital city, Ottawa. • Respond and follow up sales enquiries by phone and email • Cold calling potential clients • Conduct face to face sales meetings with leads • Build and maintain relationships with clients (school principals and teachers) • Develop and maintain a Microsoft CRM sales and marketing database • Plan and prioritise personal sales activities and client contact towards achieving agreed sales aims - especially managing personal time and productivity • Attend and present at conferences and industry events • Facilitating AFL, netball, and cricket programs at schools (up to 60 participants in a session) Show less

Activities & Events Lead

• Jun 2012 - Sep 2012

Geological Assistant

• Jul 2008 - Dec 2010

• Compare data with source documents and enter data as needed; • Compile, sort and verify the accuracy of data; • Maintain logs of activities and completed work; • Maintain records; • Other administrative work as required; • Also responsible for geological technician duties: sampling core, drill chips, rocks, geotechnical logging and orientating drill core. • Certified in Mines Rescue Training • Compare data with source documents and enter data as needed; • Compile, sort and verify the accuracy of data; • Maintain logs of activities and completed work; • Maintain records; • Other administrative work as required; • Also responsible for geological technician duties: sampling core, drill chips, rocks, geotechnical logging and orientating drill core. • Certified in Mines Rescue Training

Marketing & Events Coordinator

• Jan 2007 - Jun 2008

Australia’s largest professional general practice organisation which supports over 22,000 GPs though education, training, research and supplying ongoing professional development activities. • Marketing and advertising of events through internal and external publications, email, and at industry events • Producing and coordinating a bi-monthly newsletter distributed to over 3,800 members • Representing the RACGP at relevant conferences and other promotional activities • Presenting to potential members and members on the college’s services and benefits of membership • Orientating overseas trained doctors into the college with information on services and benefit of membership • Liaising with sponsors • Coordinating the planning and event management of functions, conferences, and workshops • Preparing marketing plans for Queensland RACGP events Show less

Project Coordinator

• Jan 2004 - Dec 2006

As the peak body for school age care in Queensland, QCAN provide professional development and support for the school age care sector. • Coordinating the planning and management of the QCAN annual conferences Conference organisation includes booking venues, presenters, exhibitors & sponsorship, catering, and liaising with clients and marketing the event. Attendances up to 300 people. • Coordinating, planning and marketing children’s carnivals with attendances up to 400pax • Coordinating other projects such as an Outside School Hours Care specific diary and website development • Evaluation of events and projects • Delivering ‘Physical Activity and Nutrition for Outside School Hours (PANOSH)’ training to staff of school age care services. Show less