Lauren Lyskoski

Admissions and Financial Aid Officer at Georgetown University School of Medicine
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Contact Information
us****@****om
(386) 825-5501
Location
Mission Viejo, California, United States, US
Languages
  • English -
  • French -

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Credentials

  • Communicating about Culturally Sensitive Issues
    LinkedIn
    Nov, 2020
    - Oct, 2024

Experience

  • Georgetown University School of Medicine
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Admissions and Financial Aid Officer
      • Sep 2022 - Present

      Serves as a primary contact for prospective students and maintains a portion of the 17,000+ applications for six programs within the School of Medicine. Presents the School of Medicine’s philosophy, curriculum, school resources, student life, and application process at virtual fairs and information sessions. Works closely with faculty and staff to ensure successful execution of 1,111 virtual interviews during the 2022-2023 academic year. Responds to prospective student questions and concerns regarding admissions policies, procedures, course requirements, and other related information. Maintains an up-to-date understanding of state, federal, and institutional regulations pertaining to financial aid. Assists in the completion of reports for federal and state agencies, annual audits, and program reviews. Show less

  • 2U
    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Student Success Specialist II
      • Oct 2020 - Sep 2022

      Coached 170 USC Rossier School of Education students through a 2-year virtual masters program in School Counseling. Managed the Onboarding process for new student cohorts. Created communication outreach plans using cited sources, benchmark goals and retention risks. Led new student orientation webinars to acclimate new cohorts with Zoom, the Learning Management System and program policies. Designed resource documents for teammates in need of assistance to revamp outdated files for students. Developed and evolved personal processes to achieve outcomes using time management strategies. Responded to student inquiries both in the U.S. and internationally primarily through Phone Calls, Live-Chat, and Cases. Through these platforms, I address everything from student financial issues to where to park. Fixed most issues in real-time. Provided exceptional white glove service to students during each interaction. Utilized Salesforce and Groove email tracking to properly document cases. Identified training and process gaps experienced in recurring issues. Acted with the highest levels of honesty and competence in every interaction. Show less

  • Shipt
    • United States
    • Software Development
    • 700 & Above Employee
    • Communications Specialist
      • Jul 2020 - Oct 2020

      Quickly solved unexpected problems accurately and promptly. Led and monitored operations flow from order creation to delivery. Utilized chat, email, and phone communication with members and shoppers to provide white glove customer service. Educated and assisted Shoppers in their Shipt journey. Troubleshot and reported technology bugs and issues. Quickly solved unexpected problems accurately and promptly. Led and monitored operations flow from order creation to delivery. Utilized chat, email, and phone communication with members and shoppers to provide white glove customer service. Educated and assisted Shoppers in their Shipt journey. Troubleshot and reported technology bugs and issues.

  • The University of Alabama
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant
      • Aug 2018 - May 2020

      Provided leadership and direction to undergraduate students and advised their activities to cultivate student development within the College of Communication and Information Sciences (C&IS).Executed the first leadership retreat for 50 Student Executive Council members to Panama City Beach for three days.Led 18 undergraduate women on a professional development excursion to Turner Broadcasting System in Atlanta, GA.Spearheaded a complete communications assessment of C&IS.Guided decision-making in student misconduct cases.Taught mentorship training for 100 Oakley Society students, a program connecting university alumni to current undergraduates.Curated and posted social media content to increase engagement.Led 10 C&IS students through Birmingham, AL to meet with leading Public Relations and Communication firms.Served on hiring and retention committees. Show less

    • Co-Instructor
      • Aug 2018 - Dec 2018

      Instructed academically at-risk first-year students on essential college skills such as budgeting and time management.Created and implemented interactive learning curriculum to increase student development.Organized class curriculum and assisted professor with developing new presentations.

  • Bentley University
    • United States
    • Higher Education
    • 700 & Above Employee
    • NODA Orientation Intern
      • May 2019 - Aug 2019

      Supervised a team of 4 student coordinators, 8 orientation assistants, and 60 orientation leaders to prepare for new student orientation. Hosted and moderated deans and other campus officials for Falcon Live Chats, a live Zoom interview to provide 1,000 incoming students and their families with helpful information. Created the Falcon Family newsletter, where 1,000 Bentley families received vital deadlines and other important resources. Gained a deeper understanding of offices outside of Orientation through Student Affairs chats with campus professionals. Hosted the Orientation Summit, an idea-share, where Brandeis University and Wellesley College joined Bentley to brainstorm best practices for orientation. Assisted in student conduct-related cases. Show less

  • Disneyland Resort
    • United States
    • Entertainment
    • 700 & Above Employee
    • Cast Member
      • Nov 2017 - Aug 2018

      Performed in Disney’s Paint the Night parade. Built and cultivated professional relationships with other performers, choreographers, and managers through interpersonal communication. Attended multi-day orientation trainings to learn safety policies, expectations and operation standards. Performed in Disney’s Paint the Night parade. Built and cultivated professional relationships with other performers, choreographers, and managers through interpersonal communication. Attended multi-day orientation trainings to learn safety policies, expectations and operation standards.

  • Pacific Ballet Conservator
    • Aliso Viejo, CA
    • Dance Instructor
      • Aug 2017 - Jun 2018

      Prepared and delivered carefully crafted lessons to introduce students to proper dance technique and positions while building knowledge of ballet. Implemented class rules to ensure each student could learn in a healthy environment that promoted respect and gentle discipline. Accommodated students with special needs by using different teaching styles. Directed a cast of 200 performers in the studio’s production of The Nutcracker. Prepared and delivered carefully crafted lessons to introduce students to proper dance technique and positions while building knowledge of ballet. Implemented class rules to ensure each student could learn in a healthy environment that promoted respect and gentle discipline. Accommodated students with special needs by using different teaching styles. Directed a cast of 200 performers in the studio’s production of The Nutcracker.

  • SwimLabs Swim School
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Front Desk Receptionist
      • 2015 - 2018

      Liaised between clientele and staff via telephone and electronic communication. Solved customer issues and ensured that any major problems were communicated to the manager. Greeted and assisted visitors when they arrived at the school. Liaised between clientele and staff via telephone and electronic communication. Solved customer issues and ensured that any major problems were communicated to the manager. Greeted and assisted visitors when they arrived at the school.

  • Saddleback Church
    • United States
    • Religious Institutions
    • 300 - 400 Employee
    • Women's Ministry Intern
      • Dec 2016 - Oct 2017

      Planned and executed leadership events for 5,000 women in the Orange County area. Designed and maintained documents for facility, vendor and guest information. Curated social media content and increased engagement across Instagram, Facebook, and online. Reviewed and corrected materials prepared by staff for spelling, grammar and style proofreading. Learned skills for Instagram, Buffer, Facebook, Excel, Word, and Facebook Live. Planned and executed leadership events for 5,000 women in the Orange County area. Designed and maintained documents for facility, vendor and guest information. Curated social media content and increased engagement across Instagram, Facebook, and online. Reviewed and corrected materials prepared by staff for spelling, grammar and style proofreading. Learned skills for Instagram, Buffer, Facebook, Excel, Word, and Facebook Live.

  • Samford University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Connections Leader
      • 2016 - 2017

      Served on the leadership team for Connections, the university’s three-day welcome weekend. Educated new freshmen about on-campus resources and created an environment that allowed students to explore their social integration into the university. Planned and led community activities and events to promote bonding. Mentored new students on successful strategies for becoming college students. Served on the leadership team for Connections, the university’s three-day welcome weekend. Educated new freshmen about on-campus resources and created an environment that allowed students to explore their social integration into the university. Planned and led community activities and events to promote bonding. Mentored new students on successful strategies for becoming college students.

  • Holler and Dash
    • Birmingham, Alabama
    • Front of House Hospitality
      • Apr 2016 - May 2016

      At Holler and Dash, my role was to welcome people into the restaurant, assist them, and greet everyone with a smile. At Holler and Dash, my role was to welcome people into the restaurant, assist them, and greet everyone with a smile.

  • Anthropologie
    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate & Stylist
      • 2014 - 2015

      At Anthropologie I worked to welcomed customers into the store, organized fitting rooms, and styled customers per their request. At Anthropologie I worked to welcomed customers into the store, organized fitting rooms, and styled customers per their request.

Education

  • The University of Alabama
    Masters, Higher Education and Student Affairs
    2018 - 2020
  • Samford University
    Bachelor’s Degree, Communication Studies
    2013 - 2017
  • Mission Viejo High School
    High School
    2009 - 2013

Community

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