Jordan Rattet

Accounting Assistant at Zeisler, Zeisler, Rawson & Johnson LLP
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Contact Information
us****@****om
(386) 825-5501
Location
Rohnert Park, California, United States, US
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • Spanish Limited working proficiency

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Experience

    • United States
    • Accounting
    • 1 - 100 Employee
    • Accounting Assistant
      • May 2023 - Present

    • United States
    • Farming
    • Accounts Payable Specialist
      • Apr 2022 - Jul 2022

      - Responsible for the full-cycle AP process, along with monthly audits of open AP. - Performed various tasks around the office when needed, including but not limited to inventory of electronic equipment/product, and various basic tech support tasks. - Developed a working knowledge of QuickBooks. - Due to organizational changes, my position was eliminated. - Responsible for the full-cycle AP process, along with monthly audits of open AP. - Performed various tasks around the office when needed, including but not limited to inventory of electronic equipment/product, and various basic tech support tasks. - Developed a working knowledge of QuickBooks. - Due to organizational changes, my position was eliminated.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Accounts Payable Accountant/Cash Administrator
      • Feb 2020 - Nov 2021

      -Responsible for full-cycle AP of an entire branch of the department. -Processed and coded a high volume of disbursements per day. -Trusted with and responsible for seven figure transfers from account to account. -Performed data entry with an extremely high degree of accuracy, regardless of volume. -Responsible for full-cycle AP of an entire branch of the department. -Processed and coded a high volume of disbursements per day. -Trusted with and responsible for seven figure transfers from account to account. -Performed data entry with an extremely high degree of accuracy, regardless of volume.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Team and Client Support Administrator
      • Jul 2019 - Jan 2020

      Took this part-time job while I went to school to study psychology. While I was hired for a sales support role, it ended up being much more than that, which I took in stride. I was unfortunately laid off due to changes in company structure. -Performed many roles, including supporting the front desk under high customer volume, answering phones, accompanying customers on test drives of vehicles, detailing vehicles before delivery, delivering vehicles to customers, brochure design, updating the website with monthly newsletters, and assisting with sales calls if all other salespeople were busy. -With all these varied responsibilities, I was able to grow my skills in a wide range of areas. Improving my ability to act as a "Jack of all Trades". Show less

    • United States
    • Retail Groceries
    • 1 - 100 Employee
    • Front End/Speciality
      • Mar 2017 - May 2019

      -As a cashier, provided efficient and friendly service to all customers at all times. -Accurately processed transactions and the daily count-out at the end of the day. -Greatly expanded my knowledge of cheese, wine, and beer in regards to flavor profiles, pairings, and production techniques and regional differences via in store trainings and tastings. -Kept my department fully merchandised and stocked at all times. -Responsible for most heavy lifting in the department (which I can no longer do due to a shoulder injury). -Thrived in the fast paced environment of the store. Show less

    • United States
    • Wholesale Appliances, Electrical, and Electronics
    • 1 - 100 Employee
    • Sales/Sales Support
      • 2016 - 2016

      -Repriced all 1500 items on our website based on a combination of an algorithm and good judgement. -Responsible for upkeep of the back end of the website via UltraCart. -Implemented various improvements to our checkout page that reduce attrition and more reliably collect customer data. -Assisted with phones when all salespeople were tied up. -Repriced all 1500 items on our website based on a combination of an algorithm and good judgement. -Responsible for upkeep of the back end of the website via UltraCart. -Implemented various improvements to our checkout page that reduce attrition and more reliably collect customer data. -Assisted with phones when all salespeople were tied up.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Support Specialist
      • Apr 2015 - Aug 2015

      - Answer incoming customer support calls, resolve any issues and make detailed notes in the CRM system. - Performed collections on overdue accounts. - Facilitate the recording of voice greetings through our voice actress - Occasionally record and deliver voice overs for clients who required a male voice. - Acted as a backup for the sales team when all salespeople were tied up. - Provided IT and networking support to the office. -Excelled at handling high call volume calmly and thoroughly. -Performed ongoing personal support and outreach for a range of different customers with growing businesses. -Quickly grasped the aspects of a new technology I was unfamiliar with. -Performed on-site/off-site networking (including trips to our server farm for basic maintenance) and desktop support for the company. -Some familiarity with Salesforce was gained from my time there. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Field Installer
      • Oct 2014 - Mar 2015

      This was contract based work. I was hired out to State Farm to assist with deploying new technological equipment to their agents. -Highly independent work, I effectively worked from home. As soon as I received the work order, it was up to me to set up ETAs in a timely fashion and follow up with agents to make sure that all the equipment would be in the office that day. -Refined my troubleshooting skills as things would rarely go as planned. -Maintained the highest level of professionalism while making sure to communicate fully and effectively to the agent what to expect, and how to use the new equipment. Show less

    • E-learning
    • 1 - 100 Employee
    • Sales and Support Executive
      • Dec 2013 - Aug 2014

      -Performed IT support for all members of the company, roughly 25 people, remote and local. -Performed server and network setups and light server support. -Made all hardware recommendations needed. -Responsible for most technical services needed within the company. -Initiated and maintained client relationships and gave live presentations of our product to interested clients. -Performed professional voice overs for instructional STEM and other subjects. -Coordinated meetings and travel plans for my employer. -Assisted in the development of sales and marketing strategies. -Crafted and sent out mass mailings via Mail Merge. -Coordinated a lecture event for 20+ participants, down to the food catering. -Learned Microsoft Publisher from scratch in order to create a professional brochure for the company. -A fair amount of travel around the country was required. Show less

    • Retail
    • 700 & Above Employee
    • Consultation Agent (Geek Squad) and Mobile Sales Lead
      • Sep 2009 - Mar 2013

      Started in the Computer department in sales and stayed there for a year. I then got an opportunity to move to Best Buy Mobile, again, I stayed at that position for a year where I had the opportunity to learn much about the technical workings in regards to the back end operation of mobile phones. Due to the fact that no promotion was available at the San Rafael store, I then moved to Pinole in order to fill the position of Mobile Sales Lead in order to gain supervisory and management experience. After a little over six months in that position, I decided to pursue a position in Geek Squad due to my high level of interest in personal computer repair and diagnostics where I stayed until the end of my career at Best Buy. -Earned store MVP for the fiscal quarter a total of three times and in the top 5 in the district for the district twice during my time there. -During my time in Geek Squad, I regularly assisted the bench techs with repairs as my technical skills were at a much higher level than my coworkers, and more than sufficient to repair most issues, software or hardware based. -Consistently achieved or exceeded set sales goals and expectations. -Achieved one of the top 10 lowest return rates in the region (multi-state) for seven consecutive months, and in the district for the majority of my time at Best Buy , and highest attachment rates in my store year over year. This was achieved by a specific style of consultative selling I've developed that dives deeply into the customer's lifestyle, and assures that I'm selling the customer only what they need, and suggesting things that would improve their lives. -During my time at Pinole as the Mobile Sales Lead, I was able to increase the performance of my team greatly through educating them on the products they were selling, teaching them my proven style of consultative sales, which increased the revenue my department generated by over 20% on average year over year. Show less

Education

  • College of Marin
    Associate's degree
    2016 - 2018
  • Sir Francis Drake High School
    Diploma
    2002 - 2006

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