stephanie chong

Visual Merchandising Team Lead at Macy's
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Contact Information
us****@****om
(386) 825-5501
Location
Moreno Valley, California, United States, US
Languages
  • English -
  • Spanish -

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Experience

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Visual Merchandising Team Lead
      • Dec 2018 - Present

    • Visual Merchandiser
      • Aug 2017 - Dec 2018

    • United States
    • Retail
    • 700 & Above Employee
    • Sales: Accessories division
      • Nov 2016 - Aug 2017

      - Customer Service, achieve personal pay period goals, department, and store goals. -Have Product Knowledge, cross sell, Build personal customer book through various technological tools. -Open Nordstrom Reward accounts credit/ debit mobile rewards, keep up daily tasks. -Opening and closing procedures - Customer Service, achieve personal pay period goals, department, and store goals. -Have Product Knowledge, cross sell, Build personal customer book through various technological tools. -Open Nordstrom Reward accounts credit/ debit mobile rewards, keep up daily tasks. -Opening and closing procedures

    • Bilingual Customer Service Representative
      • Feb 2016 - Feb 2016

      -Marketing and engaging with businesses for Shopify INC. and creating clientele for their representative on location-Monitoring line movements and making sure attendees are registering in the correct lines-Customer service representative offering information to attendees, helping them register, and translating -Marketing and engaging with businesses for Shopify INC. and creating clientele for their representative on location-Monitoring line movements and making sure attendees are registering in the correct lines-Customer service representative offering information to attendees, helping them register, and translating

    • United States
    • Retail
    • 700 & Above Employee
    • Floor Supervisor
      • Mar 2011 - Jan 2016

      Floor Supervisor: 2013-2016Sales Associate: 2011-2013 - Supervised staff in all store procedures and participated actively in weekly meetings- Collaborated with sales staff to achieve daily KPI’S by establishing customer relationships- Achieved monthly and annual sales goals (individual and for the store)- Leader in floor changes, window installations, and store visuals- Staying organized and finding efficient ways to assist customers in a fast-paced environment - Responsible for receiving, re-merchandising, and replenishing stock as it arrives in store-Making sure consolidation is pulled and scanned out for delivery -Assisting and managing during store inventories

Education

  • The Art Institute of California-Inland Empire
    Bachelor of Applied Science (B.A.Sc.), Fashion Marketing and Management
    2013 - 2017
  • Moreno Valley College
    Art History, A
    2011 - 2011
  • Academy of Art University
    Photography, Photography
    2010 - 2010
  • Valley View High School
    High School
    2005 - 2009

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