stephanie chong
Visual Merchandising Team Lead at Macy's- Claim this Profile
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English -
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Spanish -
Topline Score
Bio
Experience
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Macy's
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Retail Apparel and Fashion
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700 & Above Employee
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Visual Merchandising Team Lead
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Dec 2018 - Present
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Visual Merchandiser
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Aug 2017 - Dec 2018
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Sales: Accessories division
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Nov 2016 - Aug 2017
- Customer Service, achieve personal pay period goals, department, and store goals. -Have Product Knowledge, cross sell, Build personal customer book through various technological tools. -Open Nordstrom Reward accounts credit/ debit mobile rewards, keep up daily tasks. -Opening and closing procedures - Customer Service, achieve personal pay period goals, department, and store goals. -Have Product Knowledge, cross sell, Build personal customer book through various technological tools. -Open Nordstrom Reward accounts credit/ debit mobile rewards, keep up daily tasks. -Opening and closing procedures
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Bilingual Customer Service Representative
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Feb 2016 - Feb 2016
-Marketing and engaging with businesses for Shopify INC. and creating clientele for their representative on location-Monitoring line movements and making sure attendees are registering in the correct lines-Customer service representative offering information to attendees, helping them register, and translating -Marketing and engaging with businesses for Shopify INC. and creating clientele for their representative on location-Monitoring line movements and making sure attendees are registering in the correct lines-Customer service representative offering information to attendees, helping them register, and translating
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Vans, a VF Company
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United States
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Retail
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700 & Above Employee
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Floor Supervisor
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Mar 2011 - Jan 2016
Floor Supervisor: 2013-2016Sales Associate: 2011-2013 - Supervised staff in all store procedures and participated actively in weekly meetings- Collaborated with sales staff to achieve daily KPI’S by establishing customer relationships- Achieved monthly and annual sales goals (individual and for the store)- Leader in floor changes, window installations, and store visuals- Staying organized and finding efficient ways to assist customers in a fast-paced environment - Responsible for receiving, re-merchandising, and replenishing stock as it arrives in store-Making sure consolidation is pulled and scanned out for delivery -Assisting and managing during store inventories
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Education
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The Art Institute of California-Inland Empire
Bachelor of Applied Science (B.A.Sc.), Fashion Marketing and Management -
Moreno Valley College
Art History, A -
Academy of Art University
Photography, Photography -
Valley View High School
High School