Alessia Marras

CS and Social Media assistant at Twinkly
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Contact Information
us****@****om
(386) 825-5501
Location
Legnano, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Full professional proficiency
  • Francese Professional working proficiency
  • Tedesco Limited working proficiency
  • Spagnolo Limited working proficiency
  • Svedese Elementary proficiency
  • Japanese Limited working proficiency
  • Korean Limited working proficiency
Skills

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Credentials

  • Laboratorio di scrittura Italiana
    University of Milan
    Apr, 2009
    - Nov, 2024
  • Laboratorio di Archivistica
    University of Milan
    Feb, 2009
    - Nov, 2024
  • Laboratorio di Biblioteconomia
    University of Milan
    Feb, 2008
    - Nov, 2024
  • English Upper Intermediate
    Trinity College
    Jun, 2005
    - Nov, 2024

Experience

  • Twinkly
    • Italy
    • Electric Lighting Equipment Manufacturing
    • 1 - 100 Employee
    • CS and Social Media assistant
      • Jan 2021 - Present

      Knowledge bases drafting and editing Copy writing Social media moderation Reviews responses Customers' emails support Website content creation Knowledge bases drafting and editing Copy writing Social media moderation Reviews responses Customers' emails support Website content creation

  • Freelance
    • Freelance Translator
      • Jan 2003 - Present

      Freelance Translator Eng-Ita e Ita-Eng Marketing e Seo Fashion Bank and Finance Consumer and professional lighting News Electronics Freelance Translator Eng-Ita e Ita-Eng Marketing e Seo Fashion Bank and Finance Consumer and professional lighting News Electronics

  • Arvato
    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Operation Manager
      • Apr 2019 - Jan 2020

      Operation management Systems, processes and best practices improvement Efficiency Strategic and operational objectives formulation Budgets and forecasts management Quality controls and monitor production KPIs Recruitment, training and staff supervision Operation management Systems, processes and best practices improvement Efficiency Strategic and operational objectives formulation Budgets and forecasts management Quality controls and monitor production KPIs Recruitment, training and staff supervision

  • Triboo Group
    • Italy
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Social Media Specialist
      • Jan 2019 - Apr 2019

  • Numero Blu Servizi S.p.A.
    • Italy
    • Business Consulting and Services
    • 200 - 300 Employee
    • Team Supervisor
      • Mar 2010 - Dec 2018

      Supervisor at CCS DOLOMITI ENERGIA Business Process Outsourcer Staff management Training and Recruiting Budgeting and Forecasting Efficiency Team management Supervisor at CCS DOLOMITI ENERGIA Business Process Outsourcer Staff management Training and Recruiting Budgeting and Forecasting Efficiency Team management

  • CheBanca! S.p.A - Gruppo Mediobanca
    • Italy
    • Banking
    • 700 & Above Employee
    • Team leader
      • May 2012 - May 2015

      CS Team Leader Team Management KPI maintenance CS Team Leader Team Management KPI maintenance

  • Nano Publishing ltd
    • London, England, United Kingdom
    • Freelance Writer
      • Dec 2008 - May 2011

      Draft and editing signed articles for Blog Milano and Rock Blog Draft and editing signed articles for Blog Milano and Rock Blog

  • Weber Shandwick
    • United States
    • Public Relations and Communications Services
    • 700 & Above Employee
    • Press Review
      • Jan 2009 - May 2010

      ITA-EN Press Review for Samsung Int. ITA-EN Press Review for Samsung Int.

  • Comune di Cerro Maggiore
    • Servizio Cultura
      • Jan 2007 - Jan 2008

      Comune di Cerro Maggiore, ufficio Cultura e Biblioteca Civica Aiuto Bibliotecaria, e responsabile Acquisizioni, Rassegna Stampa, Organizzazione di eventi Comune di Cerro Maggiore, ufficio Cultura e Biblioteca Civica Aiuto Bibliotecaria, e responsabile Acquisizioni, Rassegna Stampa, Organizzazione di eventi

Education

  • Liceo C. Cavalleri
    Diploma Progetro Brocca Linguistico, Diploma scientifico a sperimentazione linguistica
    2000 - 2005
  • Università degli Studi di Milano
    Scienze dei beni Culturali, Beni Archivistici e Librari
    2005 - 2015

Community

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