Experience

Rowan-Salisbury Schools

• Education Management
• 700 & Above Employee

• Inventory System Manager for Technology

  • Apr 2016 - Present

  • Warehouse and repair supervisor for the 40k+ pieces of electronic equipment to include Mac & PC laptops, desktops, tablets, network switches, copiers, projectors, etc. • Manage vendor relationships to assure our Technology Department receives all the promised services at agreed upon quality and timeline. • Oversaw multiple large scale projects some of which include implementing a new work order ticket to improve effectiveness and efficiency of the Technology Department.

• Technology Support Specialist II

  • Mar 2015 - Apr 2016

  * Supported 14 total schools in their technological needs to include network, hardware, and software troubleshooting and repair.* Developed a relationship with the Technical Facilitators at each school both to better understand their school’s issues and to teach them new techniques and procedures.* Assisted in improvements to the processing and technical documentation set in place for the current infrastructure as well as to aid in the training of new staff.* Managed a project to update network policies and to implement a naming scheme on the 2,545 AeroHive Access Points used throughout the entire school system.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Sustainment Automation Support Management Office

  • Sep 2013 - Mar 2015

  * Coordinated 8 different large scale computer and network interface upgrades/installations.* Created and maintain 5 database servers, 200 nodes meeting the needs for over 400 end users. Upgrade and repair hardware and software for 11 different automated systems that track maintenance and part ordering for aviation, medical, and ground maintenance facilities.* Performed duties of an administrator on a satellite network across 20 buildings to allow clients the ability to order supplies and track maintenance performed.* Regulated and managed maintenance shop to include work order tracking and delegation of work force.

• Test Equipment Operator and Maintainer

  • Feb 2012 - Sep 2013

  Operated and maintained multi-million dollar test equipment used to repair and calibrate air and ground units optic targeting systems as well as on board computers.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Computer Technician and Sales Representative

  • Apr 2005 - Feb 2011

  * Managed two personal computer repair centers consisting of a minimum of three personnel for over two years.* Performed troubleshooting, repair, and component replacement on over 30 different personal computer systems per week.* Executed software repairs to include virus removal and system restoration.* Listened and translated a customer’s technological needs.* Designed, priced, and suggested electronic equipment needed to streamline small business infrastructures.