Participation & Marketing Officer

• Aug 2023 - Present

Recovery Coworker

• Nov 2020 - Aug 2023

As a recovery coworker, my role is to repurpose products that are unfit to sell in a sustainable manner, with these products being recovered and given a second chance. In addition to repurposing products, recovery coworkers deal with quality issues, customer service, and waste removal. I have also been a pivotal member in the introduction of the furniture buyback program, training new staff on the process and ensuring the smooth installation of the program for customers to upcycle old furniture. As a recovery coworker, my role is to repurpose products that are unfit to sell in a sustainable manner, with these products being recovered and given a second chance. In addition to repurposing products, recovery coworkers deal with quality issues, customer service, and waste removal. I have also been a pivotal member in the introduction of the furniture buyback program, training new staff on the process and ensuring the smooth installation of the program for customers to upcycle old furniture.

Swimming Teacher/Coach

• Dec 2021 - Mar 2023

To teach children aged 5-13 swimming techniques and necessary skills to be competent swimmers in 30 minute weekly lessons. I used verbal communication and leadership skills to lead the classes and to ensure the smooth running of the lesson. 95% of the students in my 4 weekly classes per school term progressed to a higher level of achievement throughout my 14 month tenure. To teach children aged 5-13 swimming techniques and necessary skills to be competent swimmers in 30 minute weekly lessons. I used verbal communication and leadership skills to lead the classes and to ensure the smooth running of the lesson. 95% of the students in my 4 weekly classes per school term progressed to a higher level of achievement throughout my 14 month tenure.

Recovery Coworker

• Jan 2018 - Aug 2020

My main role was to ensure customer satisfaction in the discounted department of IKEA, answering questions and providing assistance where needed over a 2 year period. Furthermore utilising IT software to ensure all products are priced correctly to avoid confusion among customers. My main role was to ensure customer satisfaction in the discounted department of IKEA, answering questions and providing assistance where needed over a 2 year period. Furthermore utilising IT software to ensure all products are priced correctly to avoid confusion among customers.