Experience

Vintage Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Contracting IT Director

  • Feb 2017 - Present

  Performed a wide range of IT tasks organization-wide supporting the overall organization operations. • Upgraded firewall to enterprise level advanced security. • Consulted on ISP service upgrade to dedicated fiber service with improved quality of service. • Performed site survey of WiFi, planned, and improved signal throughout large facility with Ubiquiti UniFi and improved design. • Provided end-user support for tech support issues. • Provided support for IoT devices like printers and Internet-connected thermostats. • Worked with A/V team to ensure network functionality and bandwidth availability for video live-streaming.



Oak City IT

• United States
• Computer Networking Products

• Owner

  • Jan 2017 - Present

  Oak City IT: Team up to turn tech troubles into triumphs! https://oakcityit.net • Managed and trained a team of support technicians. • Designed, installed, and managed IT infrastructure for following services: ◦ Juniper SRX Firewall for network security. ◦ Secure Web Application Gateway. ◦ Remote Monitoring and Management powered by MeshCentral. ◦ Support Ticketing powered by Zammad. ◦ Image and Data Backups powered by UrBackup. ◦ Gitea for git Version Control System code repositories. ◦ UniFi for local network management. • We have teamed up with over many companies and organizations in the Raleigh Triangle and all over the world to work closely on their IT needs: data retention & backups, PC deployment strategies, troubleshooting issues, installing and managing networks and security appliances, managing cloud resources for services that support the operations of manufacturing, engineering, design, and business. • Continual Education with online cybersecurity video courses and networking with Juniper Junos Genius courses.



Independent

• Uganda
• International Trade and Development
• 1 - 100 Employee

• Independent Software and Game Developer

  • Nov 2010 - Present

  Independent software and game developer working on two iOS apps currently - A news aggregator that links users to fact checks and other perspectives; and a Real Time Strategy game with gameplay loosely based on American Football and balance/momentum like Go. Independent software and game developer working on two iOS apps currently - A news aggregator that links users to fact checks and other perspectives; and a Real Time Strategy game with gameplay loosely based on American Football and balance/momentum like Go.



FlexGen

• United States
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Contracting IT Systems Administrator

  • Mar 2018 - Dec 2020

  Performed a wide range of IT tasks organization-wide supporting the overall business operations. • Designed and implemented PC imaging and backup system utilizing Project FOG (Free Open Ghost), Ansible, Chocolatey, and scripting. • Implemented a clonezilla field server deployment tool alongside devOps team to drastically reduce deployment time and eliminate errors of inconsistency. • Managed AWS resources, creating and administering servers in the cloud for software developers like Jenkins Continuous Integration and code review software. • Managed Microsoft 365 users, accounts, licenses, and productivity tools for the organization. • Upgraded firewall with Juniper SRX device with a faster hardware VPN server solution. • Provided support for servers on-premises and in cloud including rebuilding servers that were lost due to operating system bug. • Provided end-user tech support troubleshooting wide ranging issues. • Upgraded VoIP solution to in house 3CX Server with better flexibility, features, and easier to manage being built on widely supported open source technology. • Implemented VPN solutions to support security, privacy, and accessibility of core business services to employees traveling internationally.



Broad Reach Power

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Contracting IT Systems Administrator

  • Nov 2019 - Sep 2020

  Managed IT support and setups related to on-boarding and off-boarding for the business. • Managed Microsoft 365 users, accounts, and licenses for the organization. Managed SharePoint/OneDrive integrations. • Acquired hardware and software and configured systems for employees. • Provided end-user support, including CAD software setup. Managed IT support and setups related to on-boarding and off-boarding for the business. • Managed Microsoft 365 users, accounts, and licenses for the organization. Managed SharePoint/OneDrive integrations. • Acquired hardware and software and configured systems for employees. • Provided end-user support, including CAD software setup.



Wacek and Associates

• United States
• Financial Services
• 1 - 100 Employee

• Contracting IT Director

  • Jul 2016 - Jan 2017

  Performed a variety of IT tasks mostly remotely including web site development and administration, and consulting to design and implement a better business productivity software suite. • Acquired and configured hardware and software systems for the accounting firm. • Provided troubleshooting and support to end-users. • Managed business software upgrade for the firm to meet a projected growth of 100% more employees and clients. • Managed and administered the firm’s website.



Maverick Solutions

• United States
• Internet Marketplace Platforms
• 1 - 100 Employee

• Contracting Technical Editor

  • Aug 2014 - Oct 2016

  I've tested over 80 different courses of Oracle software based training for Maverick Solutions, an Oracle Platinum partner. I've directly trained four other co-workers on the courseware testing team and written a training guide for our best practices. I've directly edited and revised content for several courses. I've tested over 80 different courses of Oracle software based training for Maverick Solutions, an Oracle Platinum partner. I've directly trained four other co-workers on the courseware testing team and written a training guide for our best practices. I've directly edited and revised content for several courses.



Global Knowledge Training

• United States
• Higher Education

• Network and Systems Administrator

  • Feb 2012 - Nov 2013

  I supported many IT systems at Global Knowledge. Mostly working with Cisco networking products and VMware virtualization, I've also worked with Avaya, Juniper, Ironport, Gigawave, Citrix, Microsoft, and Appsense. My bosses and peers have rated me highly in quarterly performance reviews and acknowledged my ability to communicate well and take initiative. I supported many IT systems at Global Knowledge. Mostly working with Cisco networking products and VMware virtualization, I've also worked with Avaya, Juniper, Ironport, Gigawave, Citrix, Microsoft, and Appsense. My bosses and peers have rated me highly in quarterly performance reviews and acknowledged my ability to communicate well and take initiative.



Game Developers Conference

• United States
• Events Services
• 1 - 100 Employee

• Conference Associate

  • 2007 - 2013

  Part of a group of the best people on the planet. Part of a group of the best people on the planet.



Mighty Rabbit Studios, Inc.

• United States
• Computer Games
• 1 - 100 Employee

• Business/Marketing/Developer/Artist

  • Apr 2011 - Oct 2011

  I ran many of the legal, business, marketing, pr, hr tasks at Mighty Rabbit. I created art for contract video games. I ran many of the legal, business, marketing, pr, hr tasks at Mighty Rabbit. I created art for contract video games.



indiePub games

• Writer

  • Jan 2011 - Aug 2011

  Content writer for editorial and marketing articles. Content writer for editorial and marketing articles.



NC DENR

• United States
• Environmental Services
• 1 - 100 Employee

• Graphics Specialist

  • May 2010 - Nov 2010

  Making maps for state parks in Illustrator and ArcGIS Making maps for state parks in Illustrator and ArcGIS



Matreya Studios

• Canada
• Wellness and Fitness Services

• Founder, Artist, Game Designer, Marketer

  • Aug 2006 - Apr 2010

  Design: Worked as an integral part of three lead developers to design online action game, Calamity Fuse (www.calamityfuse.com), and write the design document Development: Worked on particle effects, concept art, game design, prop modeling, texturing, and other tasks as needed for Calamity Fuse; provided training for co-workers in Photoshop, Softimage|XSI, and SOURCE engine Design: Worked as an integral part of three lead developers to design online action game, Calamity Fuse (www.calamityfuse.com), and write the design document Development: Worked on particle effects, concept art, game design, prop modeling, texturing, and other tasks as needed for Calamity Fuse; provided training for co-workers in Photoshop, Softimage|XSI, and SOURCE engine



Delta NCSU

• Digital Media Designer

  • Jan 2005 - May 2008

  3D Online Learning Environments Research and Development: Learning and presenting projects with game engines: SOURCE, Unreal 2.x, Torque, Activeworlds, Second Life; creating environments, custom textures, avatars, writing scripts, modeling Google Sketchup “model your campus”: Created or fixed over a dozen buildings for deployment in Google Earth, all models are listed in best of 3D Warehouse 3D Online Learning Environments Research and Development: Learning and presenting projects with game engines: SOURCE, Unreal 2.x, Torque, Activeworlds, Second Life; creating environments, custom textures, avatars, writing scripts, modeling Google Sketchup “model your campus”: Created or fixed over a dozen buildings for deployment in Google Earth, all models are listed in best of 3D Warehouse