Kelby Wann
Sr IT Architect (Unified Communications) at Lumeris- Claim this Profile
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Topline Score
Bio
Todd Fritz
Kelby is a solid Network and infrastructure technician. The knowledge he possess of the technologies he supports is of a high level. His work is accurate and well planned out. Communication with users, management and piers is excellent and at an appropriate level. If given the opportunity I would want Kelby on my technical team.
Paul Houser
In a time where it was tough getting new talent, we came across Kelby. He was instrumental in bringing customer service back to the networking department and was also able to bring in a fresh point of view that infused collaboration within the different departments of the Technology Services group. He quickly worked his way up to a technical lead and was someone I could count on to get the work done and done right. He was a great asset to our organization and I know he will do great things in the future. He is one of those people that you would love to clone and I appreciate his help in making me successful during my time at SRS.
Todd Fritz
Kelby is a solid Network and infrastructure technician. The knowledge he possess of the technologies he supports is of a high level. His work is accurate and well planned out. Communication with users, management and piers is excellent and at an appropriate level. If given the opportunity I would want Kelby on my technical team.
Paul Houser
In a time where it was tough getting new talent, we came across Kelby. He was instrumental in bringing customer service back to the networking department and was also able to bring in a fresh point of view that infused collaboration within the different departments of the Technology Services group. He quickly worked his way up to a technical lead and was someone I could count on to get the work done and done right. He was a great asset to our organization and I know he will do great things in the future. He is one of those people that you would love to clone and I appreciate his help in making me successful during my time at SRS.
Todd Fritz
Kelby is a solid Network and infrastructure technician. The knowledge he possess of the technologies he supports is of a high level. His work is accurate and well planned out. Communication with users, management and piers is excellent and at an appropriate level. If given the opportunity I would want Kelby on my technical team.
Paul Houser
In a time where it was tough getting new talent, we came across Kelby. He was instrumental in bringing customer service back to the networking department and was also able to bring in a fresh point of view that infused collaboration within the different departments of the Technology Services group. He quickly worked his way up to a technical lead and was someone I could count on to get the work done and done right. He was a great asset to our organization and I know he will do great things in the future. He is one of those people that you would love to clone and I appreciate his help in making me successful during my time at SRS.
Todd Fritz
Kelby is a solid Network and infrastructure technician. The knowledge he possess of the technologies he supports is of a high level. His work is accurate and well planned out. Communication with users, management and piers is excellent and at an appropriate level. If given the opportunity I would want Kelby on my technical team.
Paul Houser
In a time where it was tough getting new talent, we came across Kelby. He was instrumental in bringing customer service back to the networking department and was also able to bring in a fresh point of view that infused collaboration within the different departments of the Technology Services group. He quickly worked his way up to a technical lead and was someone I could count on to get the work done and done right. He was a great asset to our organization and I know he will do great things in the future. He is one of those people that you would love to clone and I appreciate his help in making me successful during my time at SRS.
Credentials
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CMNA
CiscoJul, 2014- Nov, 2024 -
Express Collaboration Systems Engineer Representative v2
CiscoJan, 2016- Nov, 2024 -
Video Network Representative
CiscoFeb, 2013- Nov, 2024 -
CCNA Collaboration
CiscoJan, 2016- Nov, 2024 -
CCNA R/S
CiscoFeb, 2013- Nov, 2024 -
Advanced Video Field Engineer Representative
CiscoMay, 2016- Nov, 2024 -
Video Network Specialist
CiscoFeb, 2014- Nov, 2024
Experience
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Lumeris
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United States
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Hospitals and Health Care
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700 & Above Employee
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Sr IT Architect (Unified Communications)
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Apr 2020 - Present
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IT Architect
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Jun 2018 - Apr 2020
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Principal Network Engineer
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Apr 2017 - May 2018
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ISG Technology LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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Senior Network Engineer
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Jan 2014 - Apr 2017
• Plan, engineer, design, implement, document, and troubleshoot customer unified communications infrastructure and integrated systems o Cisco Unified Communications Manager (CUCM) 5.x/6.x7.x/8.x/9.x/10.x/11.x o Cisco Unity Connection (CUXN) 5.x/6.x7.x/8.x/9.x/10.x/11.x o Cisco Instant Messaging and Presence (IM/P) 9.x/10.x/11.x o Cisco Unified Contact Center Express (UCCX) 9.x/10.x o Cisco Business Edition 6000 (BE6K)/7000 (BE7K) o Cisco Unified Border Element (CUBE) o Cisco VCS-C & -E 8.x o Cisco Expressway-C & -E 8.x o Cisco Telepresence SX, EX, DX endpoints and C series Codecs o Cisco Communications Manager Express (CME) 8.x o Cisco Unity Express (CUE) 8.x o Cisco Survivable Remote Site Telephony (SRST) o Cisco VG202/VG204/VG224/VG310/VG320 Analog Voice Gateways o Cisco 69xx/78xx/79xx/88xx/89xx/99xx IP Phones o Cisco 55xx series Adaptive Security Appliances (ASA) o Cisco 28xx/29xx/38xx/39xx/43xx/44xx series routing environments o Cisco 2960X/3650/3850 series switching environments o Cisco C series UCS servers o SingleWire/Informacast IP-based alerting and event-driven mass notification o Valcom Paging Systems o VMware 4.x/5.x/6.x o Cisco C series UCS Servers• Resolve hardware, software and systems management problems for clients Show less
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Network Engineer
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May 2013 - Jan 2014
• Plan, engineer, design, implement, document, and troubleshoot customer unified communications infrastructure and integrated systems o Cisco Unified Communications Manager (CUCM) 5.x/6.x7.x/8.x/9.x o Cisco Unity Connection (CUXN) 5.x/6.x7.x/8.x/9.x o Cisco Instant Messaging and Presence (IM/P) 9.x o Cisco Unified Contact Center Express (UCCX) 9.x o Cisco Business Edition 6000 (BE6K) o Cisco Unified Border Element (CUBE) o Cisco Communications Manager Express (CME) 8.x o Cisco Unity Express (CUE) 8.x o Cisco Survivable Remote Site Telephony (SRST) o Cisco VG202/VG204/VG224 Analog Voice Gateways o Cisco 69xx/79xx/89xx/99xx IP Phones o Cisco 55xx series Adaptive Security Appliances (ASA) o Cisco 28xx/29xx/38xx/39xx/65xx series routing environments o Cisco 2960/3560/3750/65xx series switching environments o Cisco C series UCS servers o SynApps SA-Announce IP-based alerting and event-driven mass notification o SingleWire/Informacast IP-based alerting and event-driven mass notification o Valcom Paging Systems o VMware 4.x/5.x• Resolve hardware, software and systems management problems for clients Show less
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State of Kansas
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Government Administration
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700 & Above Employee
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Network Voice Specialist
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Mar 2011 - May 2013
• Plan, engineer, design, implement, document, troubleshoot and maintain enterprise UC infrastructure o Cisco Unified Communications Manager (CUCM) 7.x/8.x o Cisco Unity Connection (CUXN) 7.x/8.x o Cisco Unified MeetingPlace (CUMP) 8.x o Cisco Unified Enterprise Attendant Console (CUEAC) 8.x o Cisco Emergency Responder (CER) 8.x o Cisco Unified Presence Server (CUPS) 8.x o Cisco Unified Border Element (CUBE) o Cisco Survivable Remote Site Telephony (SRST) o Cisco VG202/VG224 Analog Voice Gateways o Cisco 69xx/79xx/99xx IP Phones o Cisco Cius o Cisco TelePresence System (CTS) 500-37/1300-65 o Cisco 55xx series Adaptive Security Appliances (ASA) o Cisco 2800/2900/3800/3900/6500 series routing environments o Cisco 3750/6500 series switching environments o SynApps SA-Announce IP-based alerting and event-driven mass notification • Plan, research, test, develop, pilot, document and integrate new technologies with existing enterprise UC infrastructure • Resolve hardware, software and systems management problems • Work with C-level executives to discover agency business needs and leverage technologies to improve agency efficiency Show less
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Kansas Department of Social and Rehabilitation Services
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Government Administration
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1 - 100 Employee
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Network Specialist
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Aug 2007 - Jul 2011
• Plan, engineer, design, implement, troubleshoot and maintain enterprise infrastructure o Cisco 6500 series routing environments o Cisco 3750/6500 series switching environments o Cisco 500/600/7300 series WAN Acceleration Engines (WAE) o Cisco 5500 series Adaptive Security Appliances (ASA) o Crossbeam X80 chassis firewall running CheckPoint R70 software o Cisco UC (Unified Communications) – LAN QoS configuration implementation o F5 BIG-IP LTM – 9.x and 10.x code - F5 BIG-IP 6400 Local Traffic Manager (LTM) High Availability Pair - F5 BIG-IP 6900 Local Traffic Manager (LTM) High Availability Pair - F5 BIG-IP 3900 Local Traffic Manager (LTM) High Availability Pair • Enterprise Firewall/VPN Administrator o CheckPoint - R55/R65/R70 - Crossbeam X80 Chassis - Fishnet SmartCenter Server Appliance o Cisco ASA 5520 and 5505 • Firewall Audit/Compliance o SecurePassage FireMon – 4.x/5.x • Avaya VPN Encryption/Gateway Devices o VSU 10/100/200/500/203/208/7500/10000 • Enterprise URL Filtering Administration o SurfControl/Websense • Enterprise connectivity support o Provide tier IV support for SRS central/remote offices and State Hospitals o Provide lead tech support for co-workers • Identify and document policy, procedure, process, and infrastructure configuration • Enterprise project management – concept to production to operation • New technology – proof of concept, funding proposal, implementation • New employee training and development Show less
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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Technical Support Technician II
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Jan 2005 - Aug 2007
• Troubleshooting and maintenance support of data networks for Sprint Hospitality customers in: o Cisco - 2600 series routing environments o Cisco – 2900/3500/4000/4500 series switching environments o Cisco - 4400 WLAN controller, 1200 AP o BelAir – BA50/BA100/BA200 wireless environments o Cisco BBSM, IP3 NetAccess and Nomadix USGI Application platforms • Troubleshooting and maintenance support of the AVAYA CDMA – VOIP Integration Project o Avaya G700 series Media Gateways o Avaya S8700 series Media Servers • Troubleshooting and maintenance support of Sprint small business and government DSL customers on following platforms: o Lucent, Alcatel, Marconi, Adtran, Paradyne DSLAMs o Redback Routers o Zyxel, 2wire, Paradyne, Netopia, Cellpipe CPE devices • Windows and Mac OS based laptop/desktop phone support Show less
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System Support Analyst
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Aug 2004 - Jan 2005
• Evaluate, test, install and modify networked and single user PC and laptop systems, peripherals and applications • Provide technical assistance and training to end-users • Build and maintain desktop images using Norton Ghost • Provide second level support on voice and data networks • Evaluate, test, install and modify networked and single user PC and laptop systems, peripherals and applications • Provide technical assistance and training to end-users • Build and maintain desktop images using Norton Ghost • Provide second level support on voice and data networks
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Education
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2000 - 2004
Fort Hays State University
Bachelor of Arts, Information Networking and Telecommunications; Computer Networking
Community
