Daniele de Lima Batista
Supply Chain Specialist at Hygiene Solutions- Claim this Profile
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Bio
Eduardo Zangrande
I highly recommend Daniele de Lima Batista for her outstanding performance and professionalism. She is a skilled and reliable worker who delivers high-quality results. She is also a friendly and supportive colleague who contributes to a positive work environment. She is a pleasure to work with and deserves recognition for her achievements.
Caroline Kishi
I had the pleasure of working with Daniele at Marvelbrook for 18 months. She is a very detail oriented professional and she has always met the proposed deadlines. She is an expert of client management with a great experience with logistics, and a high profile communication skills. It was an honor being Daniele’s colleague.
Eduardo Zangrande
I highly recommend Daniele de Lima Batista for her outstanding performance and professionalism. She is a skilled and reliable worker who delivers high-quality results. She is also a friendly and supportive colleague who contributes to a positive work environment. She is a pleasure to work with and deserves recognition for her achievements.
Caroline Kishi
I had the pleasure of working with Daniele at Marvelbrook for 18 months. She is a very detail oriented professional and she has always met the proposed deadlines. She is an expert of client management with a great experience with logistics, and a high profile communication skills. It was an honor being Daniele’s colleague.
Eduardo Zangrande
I highly recommend Daniele de Lima Batista for her outstanding performance and professionalism. She is a skilled and reliable worker who delivers high-quality results. She is also a friendly and supportive colleague who contributes to a positive work environment. She is a pleasure to work with and deserves recognition for her achievements.
Caroline Kishi
I had the pleasure of working with Daniele at Marvelbrook for 18 months. She is a very detail oriented professional and she has always met the proposed deadlines. She is an expert of client management with a great experience with logistics, and a high profile communication skills. It was an honor being Daniele’s colleague.
Eduardo Zangrande
I highly recommend Daniele de Lima Batista for her outstanding performance and professionalism. She is a skilled and reliable worker who delivers high-quality results. She is also a friendly and supportive colleague who contributes to a positive work environment. She is a pleasure to work with and deserves recognition for her achievements.
Caroline Kishi
I had the pleasure of working with Daniele at Marvelbrook for 18 months. She is a very detail oriented professional and she has always met the proposed deadlines. She is an expert of client management with a great experience with logistics, and a high profile communication skills. It was an honor being Daniele’s colleague.
Credentials
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B2B Marketing Foundations
LinkedInOct, 2022- Nov, 2024
Experience
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Hygiene Solutions
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Ireland
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Facilities Services
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1 - 100 Employee
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Supply Chain Specialist
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Aug 2020 - Present
- Managing stock shortages against current demand to make final decisions about split shipments, changes to delivery dates, consolidation of shipments - Inspecting output samples to guarantee the quality of good delivered. - Effective and consistent communication with customers on any changes to customer deliverable and complaint management. - Process invoices efficiently. - Coordination of all Month End activities, including creation of month end files, holding daily calls and undertaking all final checks. - Create and send supplier schedules. - Track incoming supplier deliveries. - Minimize inventory carrying cost. Show less
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Marvelbrook ltda
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County Dublin, Ireland
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Customer Service Supervisor
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Mar 2018 - Sep 2020
Working in the Customer Service since March, 2018. - Maintain and update customer data as required. - Coordinate the deadline’s services and follow-up with the business partners to ensure customer satisfaction. - Addressing coming customer inquiries and offer productive solutions that increase customer satisfaction. - Coordinate orders with production and logistics to ensure on time and complete to customers. - Research and implement resolutions for unresolved escalated network issues. - Train and manage employees in all job responsibilities. - Achieve leading score in job performance for maintaining quality work performance. - Assure the team knows how to use the FIFO tool (First in, First out). - Follow up on accounts that needed detailed research and prompt resolution by contacting necessary departments and contacting customer back with resolution. - Diagnose machine failings and issues, monitoring stock levels and processing invoices. - Prepared monthly inventory reports. - Responsible for maintaining the FAQ section of the company. - > Successful Projects/Achievements - Researched and resolved dispute cases to prevent operating losses. - Provided exceptional customer service focusing on resolving an issue the first time in a courteous, professional, and knowledgeable manner. Show less
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Arval Brasil
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Brazil
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Buy and Delivery Junior Analyst
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Jun 2014 - Nov 2017
- Administered all documentation and assisted the process of the new vehicles around Brasil. - Managed purchase orders and resolved transactional discrepancies in the system. - Managed the vehicles purchase quotation and negotiation. - Assisted the accounting in determination of payment for invoices, fixed assets, and confirmation of deliveries. Followed-up the invoices and delivery dates. - Coordinated the Transportation process around Brasil (logistics). - Interfaced the communication between the customers and drivers, aimed and improved the feedback. - Responsible for quality service survey. - Registered vehicles and discounts in the system. - Developed and maintained vendor relationships, vendor negotiations, and purchase order placement. - Managed customer service queries and requirements. -> Successful Projects/Achievements - Implemented the process Brazil Car Delivery Satisfaction Survey, worked closely with the sales team and participated in the client implementation meetings. - Developed partnership with the commercial department and anticipated deliveries with customers. Not only does the delivery time for São Paulo vehicles decrease, but the delivery time at Brazil level. Show less
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Yakult S/A Industria e Comercio
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Dairy
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700 & Above Employee
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Office Administrator
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May 2012 - Feb 2014
- Checked accountability documents from the subsidiary to the Head Office. - Screened and registered the products retailers. - Assisted the sales executives team. - Supported the planning and execution of new work systems. - Developed training and follow-up of new employees. - Managed and executed sales reports. - Analysed the veracity of the fleet information, when related to claims, thievery, and maintenance contingency. - Administered and supported all customers around Brazil (CSR). - Responsible for archiving all the processes from all retailers around Brazil. Show less
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DHF Metalúrgica
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Brazil
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Logistics Assistant
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Feb 2011 - Mar 2012
- Managed the inventory of the 2 companies (ZHS and DHF). - Negotiated with suppliers, aimed at a better cost and benefits. - Supervised the shipping area in order to meet the transportation time agreed with the manufacturer. - Developed and implemented improvements in material receiving processes (manual), storage verification and shipping, reduced management errors. - Prepared the monthly presentation to the Board and supply chain management, identified a reduction of reprovals and incorrect materials receiving. - Translated and answered emails of clients and potential customers. - Focused on PPC (Planning and Production Control), informed weekly which items should be produced to comply with the deliveries. -> Successful Projects/Achievements - Implemented the use of KANBAN tool during the manufacturing process - Developed a material input and output control (in Excel) and gave training to the shipping personnel so that all incoming parts were checked and computed in the system and all outgoing parts were counted as outputs. * Created a receipt checklist and received parts manual. * After this process was included, the fines we paid significantly decreased. - Managed the ZHS account. Worked directly with the shop floor, I realized that the parts were not produced as required and there was no space to keep it in stock and ended up oxidizing due to downtime. * Contacted the client and requested the daily production program in the system for a week's production. This allowed me to better plan which products we should focus on instead of doing them all at once. So we avoided products stalled. Show less
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Logistics Assistant
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Apr 2010 - Feb 2011
- Elaborated and managed the reports. - Responsible for the Mail Services. - Managed the products Picking & Packing. - Entered accounts payable receipts and invoices into company system for payment. - Prepared requisitions for the purchase of supplies and maintained inventory of purchases. - Managed all general office duties, maintenance, and supply ordering. - Elaborated and managed the reports. - Responsible for the Mail Services. - Managed the products Picking & Packing. - Entered accounts payable receipts and invoices into company system for payment. - Prepared requisitions for the purchase of supplies and maintained inventory of purchases. - Managed all general office duties, maintenance, and supply ordering.
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Education
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2020 - 2021
Dorset College Dublin
Bachelor of Business (Honours), International Business -
2019 - 2020
Oscars International School
Business English -
2019 - 2019
IBAT College Dublin
General English -
2018 - 2018
IBAT College Dublin
General English -
2016 - 2017
Faculdade de Tecnologia de São Paulo
Secretary Skills Technology -
2014 - 2015
Senac Brasil
Negotiation Technique -
2011 - 2011
Wizard School of Languages
General English -
2008 - 2010
Faculdade Anchieta
Bachelor of Technology - BTech, Business Logistics Technology
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