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Bio

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Topline AI

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Credentials

  • CompTIA A+ 801/802
    CompTIA
    Apr, 2012
    - Oct, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Screen Printing Associate
      • Apr 2018 - Present

      • Assisted in screen printing business processes. • Recognized for organizational and customer service skills. • Assisted in screen printing business processes. • Recognized for organizational and customer service skills.

    • Peru
    • Printing Services
    • 1 - 100 Employee
    • Document Processing Specialist Temp
      • Dec 2017 - May 2018

      • Utilized scanning software to create digital filing databases. • Recognized for fast, accurate data entry. • Utilized scanning software to create digital filing databases. • Recognized for fast, accurate data entry.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Production Supervisor/New Hire Trainer/CSR
      • Nov 2011 - Jan 2017

      • Recognized for strong leadership, technical and communication skills leading to promotions. • Consistently led a top ranked team based on a performance based metric system. • Known for ability to resolve escalated scenarios with upset customers in an empathetic, solution driven manner. • Provided business clients account maintenance and technical troubleshooting support via phone, e-mail and chat. • Recognized for rapport with team members leading to being selected to train new hires on related computer systems, business processes and interpersonal skills. • Performed general administrative tasks. Show less

Education

  • Central Virginia Community College
    Computer Programming AAS, - Object oriented progamming, Web Design, SQL
    2010 - 2012

Community

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