Program Management Office Analyst

• Oct 2009 - Present

Executive Assistant CMO (Contract)

• Jan 2016 - Feb 2019

Coordinate all psychiatric services within Skyland Trail and provide executive assistance to the Chief Medical Officer.Schedule patients’ sessions with all physicians and serve as the liaison between patients and their psychiatric physicians. Create weekly schedules for all psychiatrists in the organization based on guidelines. Enter physicians’ schedules into an electronic health record system and communicate appointment times to all patients. Send communications such as disability forms, medical records, prescriptions, orders to appropriate professionals within the Organization as well as the general community. Serve as liaison to patients when they have scheduled appointments. Provide support, including taking minutes for the Program Committee of the Board of Directors; act as primary communicator for this committee. Schedule all meetings for the Chief Medical Officer (CMO), and manage calendar. Reconcile CMO’s corporate credit card statement and receipts, keep track of Physicians’ Services budget. Collaborate with professionals from the Education Department in planning and coordinating clinical lectures and talks, both internally and externally. Manage CMO’s travel schedule, speaking engagements, and logistics. Schedule and coordinate CMO’s Comprehensive Psychiatric Assessments in conjunction with admissions staff.

Executive Assistant (Contract)

• Sep 2015 - Jan 2016

Provided a high level of analytical, administrative, and confidential support to the President on a wide variety of assignments involving the coordination of complex division and university projects.Provided general oversight of the administrative support activities of the senior administrative team.Coordinated and implemented the internal and external workflow of the President.Provided first-line customer service oriented communications with all constituents within faculty, staff, administrators, direct reports and trustees.Handled the telephone, calendar, and other communications first-class mail, emails and faxes.Managed the budget of the Office.

Executive Assistant

• Aug 2014 - Sep 2015

Delivered high-level executive support to the largest termite and pest Control Company in the world. Managed daily operational tasks for the organization while providing high-level executive assistance support to Human Resource, Processing Development Team and the Vice President. Coordinated with other administrative professionals across different time zones and cultures. Scheduled domestic and international travel. Input data into SharePoint weekly, verified I-9 documentations and maintained books current. Reconciled the benefits statement, AR/AP, and assisted with processing of terminations. Conducted new hire orientation on boarding and employee exiting processes (ordering equipment, collecting equipment, setting up employee IDs, etc.). Compiled and submitted expense reports, reconciled reports as needed, and did payroll for over 90 employees.

Account Executive

• Dec 2011 - Jun 2014

Built relationships and sustained relationships with businesses and their hiring managers that utilize contingent labor. Planned, initiated, and assisted CareersUSA through the marketing of temporary, temp-hire and direct-hire staffing services. Maintained the branch office in such a fashion that an impeccable example is set for all employees. Aggressively pursued contract work and large volume accounts. Achieved the financial objectives of the company by following guidelines established in ratemaking and wage administration. Reviewed the Gross Margin Report (GMR) weekly to determine the branch’s gross profit expectation and developed strategies for increasing profitability. Approved client invoice adjustments on jobs that have not been performed satisfactorily. Reviewed workers' compensation and unemployment compensation documentation to ensure forms and procedures were followed in a timely manner.

Assistant/Collections

• May 2006 - Aug 2008

Assisted staff and other business units with member related research requests; such as, information on member accounts, and payment history. Controlled & collected on past due consumer loan and credit card accounts for all stages of delinquency, in accordance with all government and Navy Federal rules and regulations. Collected on accounts 31-60 days delinquent. Managed the Vice President of Lending’s calendar and schedule to make certain it identified priorities was addressed in a timely fashion. Created spreadsheets and handled confidential matters for the Vice President as requested to determine the reason(s) for delinquencies. Ensured the Vice President was appropriately supported for trips: arranged travel, prepared itineraries, prepared and organized all background materials in advance.