Experience

Dynamic Solution Innovators Ltd.

• Bangladesh
• IT Services and IT Consulting
• 200 - 300 Employee

• System Analyst

  • May 2023 - Present



CIBL (Credit Information Bangladesh Limited)

• Software Development
• 1 - 100 Employee

• Project Coordinator (Software Development & ITES)

  • Feb 2020 - Apr 2023

  Responsibilities: • Engage in the entire software development life cycle till go-live. • Preparation of Technical Documentation - RFP, SRS, BRD, BRS, technical and commercial proposals. • Analyzing business requirements and risks. • Creating business scopes with new and existing clients. • Cooperate with the engineering and QA team to ensure the business requirements are met. • Planning and performing market analysis to enhance service ability for existing products. • Facilitating the engineering team by providing industry demand based on futuristic analysis. • Checking regular updates of prospective tenders where organization’s business interest is involved. • Preparing analytical reports on activities and plan. • Maintaining strong communication between CIBL & Clients. • Ensure all development milestones are achieved at target times. Show less



Orbund LLC

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Documentation Specialist (Remote)

  • Feb 2020 - Mar 2023

• Technical Documentation Specialist

  • Mar 2019 - Feb 2020

  Responsibilities:• Prepare responses to RFPs and other business proposals. • Publishing release notes after Sprints. • Creating data flow diagrams for system features. • Maintaining an extensive knowledgebase for the solution.• Communicating with clients to analyze the system requirements and gather usability feedback.• Liaising with Software developers and QA team to develop, organize, and create user manuals, technical specifications, and process documentations.• Executing Test cases to ensure smooth client-side functioning.• Revising documents after system upgrades.• Create and publish video tutorials for end users.• Developed SEO friendly content for website, blogs and articles Show less