Experience

SERCO INC

• United States
• 100 - 200 Employee

• General Clerk II

  • Dec 2018 - Present



Shonda Carter Productions

• Lawton, Oklahoma Area

• Administrative Consultant

  • Dec 2011 - Present



Great Plains Improvement Fndtn

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Child Support Specialist -enforcement

  • Sep 2006 - Dec 2010

  • Managed a caseload and initiated enforcement actions in delinquent cases. • Determined child support obligations using the child support formula and varied sources of available departmental information for the purpose of establishing support when there is no existing support order; performed review and adjustment activities for modification of support orders. • Interpreted and advised on Interstate, Locate, Arrearage, Distribution and Tax Offset case procedures to child support offices and staff from other states • Attended regional interstate conferences. Completed annual 12 hours training by State of Oklahoma. Participated in special State and Agency initiated projects. Assisted with fundraisers held by Agency to aid community • Represented the Department in administrative hearings and appeared in district court; conducted administrative review of tax intercept cases and determined if corrective action was needed; conducted presettlement conferences and determined arrearage amounts. • Accepted settlements upon approval of States attorney and interested parties, within guidelines, on child support cases. Show less



Stephens County District Attorney

• Duncan, OK

• Prosecutors Office Intern

  • Jan 2004 - Apr 2004

  • Accompanied and observed assistant district attorneys during courtroom procedures • Directed phone calls and visitors to appropriate person or agency • Searched files for information, including prior criminal offenses • Filed information for felony and misdemeanor offenders • Retrieved and copied files and information for assistant district attorneys and defense attorneys • Abided by strict confidentiality policy • Accompanied and observed assistant district attorneys during courtroom procedures • Directed phone calls and visitors to appropriate person or agency • Searched files for information, including prior criminal offenses • Filed information for felony and misdemeanor offenders • Retrieved and copied files and information for assistant district attorneys and defense attorneys • Abided by strict confidentiality policy



AmeriCorps NCCC

• United States
• Government Administration
• 700 & Above Employee

• Student Mentor/Tutor

  • Aug 2002 - Jun 2003

  • Tutor and mentor children in class to help improve academic skills • Held tutoring sessions after school • Follow and uphold strict confidentiality policy • Tutor and mentor children in class to help improve academic skills • Held tutoring sessions after school • Follow and uphold strict confidentiality policy



Universal Fidelity Life Insurance Company

• United States
• Insurance
• 1 - 100 Employee

• Sr. Insurance Claims Auditor

  • Apr 1999 - Jan 2001

  • Audited randomly selected medicare claims • Reviewed and paid/denied claims of large amounts • Assisted in creating and implementing company policies to ensure more efficient and accurate payment of claims • Assisted in training of new employees • Researched and reviewed questionable claims • Abided by confidentiality policy • Audited randomly selected medicare claims • Reviewed and paid/denied claims of large amounts • Assisted in creating and implementing company policies to ensure more efficient and accurate payment of claims • Assisted in training of new employees • Researched and reviewed questionable claims • Abided by confidentiality policy