Kelly A Jolivet
Ecommerce Operations Analyst at Everything But Water- Claim this Profile
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Bio
John Jencks
I have had the pleasure of working with Kelly for many years across a wide diversity if projects. Her skill set includes a considerable breadth of experience including project & IT management, business/IT analysis as well as various technical & educational rolls. I have known her to be a person of high integrity and excellent follow-through. In my opinion, the strongest skills Kelly brings to the table are her adaptive capability to take on nearly any challenge and be successful and her ability to form and manage a cohesive & successful team. Her investment and energy show in everything she does.
Tom Clement
Kelly and I worked together for over 3 years at Page Digital. She is results-oriented, self-reliant, eager to learn, an effective communicator, and is not afraid of being hands-on. Her roles in training and business analysis required her to understand how all areas of a business operate and interact – from forecasting & purchasing to order processing & warehouse operations to accounting & general ledger. From this knowledge she was able to help clients improve their business. Gaining this level of knowledge revealed her enthusiasm and aptitude for learning new things. I would recommend her for any role needing these skills.
John Jencks
I have had the pleasure of working with Kelly for many years across a wide diversity if projects. Her skill set includes a considerable breadth of experience including project & IT management, business/IT analysis as well as various technical & educational rolls. I have known her to be a person of high integrity and excellent follow-through. In my opinion, the strongest skills Kelly brings to the table are her adaptive capability to take on nearly any challenge and be successful and her ability to form and manage a cohesive & successful team. Her investment and energy show in everything she does.
Tom Clement
Kelly and I worked together for over 3 years at Page Digital. She is results-oriented, self-reliant, eager to learn, an effective communicator, and is not afraid of being hands-on. Her roles in training and business analysis required her to understand how all areas of a business operate and interact – from forecasting & purchasing to order processing & warehouse operations to accounting & general ledger. From this knowledge she was able to help clients improve their business. Gaining this level of knowledge revealed her enthusiasm and aptitude for learning new things. I would recommend her for any role needing these skills.
John Jencks
I have had the pleasure of working with Kelly for many years across a wide diversity if projects. Her skill set includes a considerable breadth of experience including project & IT management, business/IT analysis as well as various technical & educational rolls. I have known her to be a person of high integrity and excellent follow-through. In my opinion, the strongest skills Kelly brings to the table are her adaptive capability to take on nearly any challenge and be successful and her ability to form and manage a cohesive & successful team. Her investment and energy show in everything she does.
Tom Clement
Kelly and I worked together for over 3 years at Page Digital. She is results-oriented, self-reliant, eager to learn, an effective communicator, and is not afraid of being hands-on. Her roles in training and business analysis required her to understand how all areas of a business operate and interact – from forecasting & purchasing to order processing & warehouse operations to accounting & general ledger. From this knowledge she was able to help clients improve their business. Gaining this level of knowledge revealed her enthusiasm and aptitude for learning new things. I would recommend her for any role needing these skills.
John Jencks
I have had the pleasure of working with Kelly for many years across a wide diversity if projects. Her skill set includes a considerable breadth of experience including project & IT management, business/IT analysis as well as various technical & educational rolls. I have known her to be a person of high integrity and excellent follow-through. In my opinion, the strongest skills Kelly brings to the table are her adaptive capability to take on nearly any challenge and be successful and her ability to form and manage a cohesive & successful team. Her investment and energy show in everything she does.
Tom Clement
Kelly and I worked together for over 3 years at Page Digital. She is results-oriented, self-reliant, eager to learn, an effective communicator, and is not afraid of being hands-on. Her roles in training and business analysis required her to understand how all areas of a business operate and interact – from forecasting & purchasing to order processing & warehouse operations to accounting & general ledger. From this knowledge she was able to help clients improve their business. Gaining this level of knowledge revealed her enthusiasm and aptitude for learning new things. I would recommend her for any role needing these skills.
Credentials
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ServiceMax System Administrator Certification
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Experience
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Everything But Water
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Retail
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200 - 300 Employee
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Ecommerce Operations Analyst
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Jul 2021 - Present
Supports the operation and stability of the ecommerce site while working closely with internal and external Technology and Business teams identifying gaps and managing the SDLC of new features and integrations. Supports the operation and stability of the ecommerce site while working closely with internal and external Technology and Business teams identifying gaps and managing the SDLC of new features and integrations.
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CBC Group
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United States
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Wholesale
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1 - 100 Employee
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Ecommerce Manager
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Jul 2016 - Jul 2021
Leads the development and execution of strategic and tactical business plans for E-Commerce for 14-separate websites and 10-unique brands. Identifies new E-Commerce opportunities and recommends software enhancements to improve customer satisfaction and increase revenue. Oversees all aspects of daily E-Commerce functions including but not limited to the content across all websites, SEM, SEO & Marketing Campaigns.
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ERP & Ecommerce Business Analyst
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Jul 2015 - Jul 2021
Perform in-house software needs & analysis to streamline software and business processes for end users and management. Maintain and support multiple software systems including; ERP, Shipping, Manufacturing, Web Platforms and integrations between disparate systems. Acting as a liaison between users and the development team to translate business requirements into software solutions.Analyze business requirements through document analysis, interviews and workflow analysis for all in house software systems. Evaluate alternatives and risks. Provide scope of work, functional and technical requirements documentation and end user training documentation.Develop functional requirements, manage third party software needs/implementation, data integrity for ten websites on two web platforms tightly integrated with the ERP.Responsible for managing and successfully launching seven new websites from conceptualization, through the software development life-cycle.Primary lead in software selection for E-Commerce initiatives such as; abandoned cart & abandon browse, triggered emails, website personalization, website search engines and enhanced navigation. Oversee development, implementation testing and launch.Heavily involved in software selection processes for integrations with ERP including but not limited to; PLM, PIM, DAM, Payment Processing and Stored-Value Cards.Manage implementation and timeline for third-party integrated software; requirements, development, quality control, testing and launch.Build and configure systems to meet unique business requirements, not limited to, but including; security via profiles, permissions, roles, field level security, and sharing settings. Incorporating automation with validation rules and workflow rules.
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ForeFront ☁
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Business Analyst
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Jan 2015 - Jul 2015
Perform client software needs & analysis to identify best-fit solutions for Salesforce implementations across multiple industries. Acting as a liaison between users and the developers to translate business requirements into software solutions.Develop mockups and present software demonstrations to client teams.Create and test use cases to ensure accuracy and efficiency of deliverables.Adhere to project timelines to ensure on time deliverables and client satisfaction.Successfully lead and prepare deployments from development environments, to QA and Production environment.Unit testing, system testing and assist clients with user acceptance testing.
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Wirelesswerks
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United States
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Telecommunications
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1 - 100 Employee
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Coordinator
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Feb 2011 - Jan 2015
Responsible for overseeing all division operations and administrative functions; including and not limited to implementing new software systems, policies & procedures, accounting & payroll support, data control, customer service & project management …Improve and establish new operational & administrative systems – specifically, improve information flow, management of large volumes of data, customer integration and customer deliverables.Manage budget & logistics of over 9000 AT&T post construction inspections of NSB, UMTS & LTE sitesProvide IT support for the division, including new hardware & software installations, help desk support & technical trouble shooting.Project Lead for new ERP SAP Business One software & Field Services Software selection entailing systems & business requirements documentation, functional analysis, gap analysis, user acceptance testing, training manual documentation, go-live preparedness and system support for the division.Track and maintain all climbing and safety certifications for the Audit department based on Customer requirements and OSHA regulations.Manage and reconcile accounting, data flow & work flow for over 5,000 cell tower inspections completed annually.
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Director of Operations
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Mar 2003 - Jan 2010
Responsible for streamlining and automating business processes to improve efficiency, overseeing all business functions including and not limited to accounts receivable, accounts payable, quality control, data entry & data control…Improve operational systems, processes and policies -- specifically, better management reporting, information flow and management, business process and organizational planningImplement quality control procedures for crucial business processes and programsResponsible for all IT functions; networking, security, payment processing interfaces, software requirements, improving website functionalitySupervise and coach Director of Student Services and part time administrative positionsPerform Insides Sales, Customer Service and Customer Account ManagementManage day to day processing of accounts receivable and payable using QuickBooksReconcile monthly activity, perform general ledger journal entries, generate year-end reports, and fulfill tax related requirementsDevelop and maintain partnerships with third party vendors and business partnersOversee data entry, data control, list management and customer & prospect emailings and print mailingsResponsible for keeping all print and electronic media and presentations cutting edge, assist with design and layout of new literature and presentation requirements
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Business Analyst / Project Manager / Software Trainer
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Jan 1994 - Feb 2003
BUSINESS ANALYST/PROJECT MANAGERPerform client needs analysis & hardware/software installation for company providing cutting edge software for direct mail & Internet businesses…Analyze client needs & project scope/specifications on siteRecommend appropriate system changes & software modifications; determine project size, budget & training needsProject manager for system installations: budget management, cost control, hardware delivery, maintaining conversion & modification schedules, organizing system training Successfully completed large-scale installations on time & within budgetBUSINESS ANALYST/SENIOR TRAINERTrain new & existing clients to use core/modified software…Monitor software quality control objectivesCoordinate live simulations & actual system transfersTraining modules include AP/AR, GL, order entry, inventory control, purchasing, manufacturing, retail sales, marketing, manifests, fulfillment & web site interface
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IT Adminstrator
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Jul 1990 - Dec 1993
Coordinate & monitor day-end computer production processes for a direct marketing firm… Implement batch jobs, setups, troubleshooting, system control, coding, input & retrievalMonitor & institute quality control objectivesSetup hardware & maintain all peripheral equipmentPreviously served as senior customer service representative Coordinate & monitor day-end computer production processes for a direct marketing firm… Implement batch jobs, setups, troubleshooting, system control, coding, input & retrievalMonitor & institute quality control objectivesSetup hardware & maintain all peripheral equipmentPreviously served as senior customer service representative
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Education
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2021 - 2023
Glendale Community College
AAS, Business -
2010 - 2011
Phoenix College
Web Design -
1990 - 1992
Northern Essex Community College
Studies in Liberal Arts & Social Services
Community
