Experience

Ageless Men's Health

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Client Relationship Manager

  • Mar 2023 - Present

  - Manages daily operations of a medical office - Maintains and fosters client relations - Marketing and Events planning - Accounts Management - Client Retention - Manages daily operations of a medical office - Maintains and fosters client relations - Marketing and Events planning - Accounts Management - Client Retention



SAIC

• Defense and Space Manufacturing
• 1 - 100 Employee

• Learning Materials Admin II

  • May 2019 - Mar 2023

  - Maintain air traffic controller trainee registry in partnership with the FAA ATC Training Department, keeping records to ensure training time is optimized. - Manage all computer based learning for trainees; ensuring students are enrolled in appropriate courses based on their training stage. - Proctor sector tests and ensure highest quality results by maintaining a functioning and sterile testing environment consisting of 25 workstations. - Communicate with multiple levels of upper management to keep all departments current with ongoing procedures and initiatives. Show less



Children’s Dental Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Coordinator

  • Apr 2018 - May 2019

  - Increase client base with implementation of targeted ads on social media alongside branded advertisement campaigns including print, broadcast and other online content. - Plan and sustain creative efforts to maintain the brand's established reputation and foster goodwill with the community via market research to identify opportunities.- Develop and manage internal communication systems while maintaining strict confidentiality of sensitive information.

• Office Manager

  • Apr 2018 - May 2019

  - Optimize results at two practice locations by coordinating the daily execution of office practices and staff schedules to increase productivity and efficiency- Deliver direct individual and team leadership to all office employees to produce outstanding client service.- Create and implement an effective office budget, maintain cash control and billing system



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Red Zone Specialist || Expert

  • Nov 2012 - May 2018

  - Leader in sales, product knowledge and solutions; highly influential in customer engagement.- Produce innovative strategies to improve the customer experience, while consistently producing results in the top percentiles and coaching team members to to higher levels of knowledge and results.- Build and maintain relationships with corporate volume customers by way of regular communication and clear records, resulting in continued business and increased sale volume.

• In Store Guest Trainer

  • Mar 2015 - Sep 2015

  - Responsible for on-boarding new employees and training them in product knowledge and store policy. - Generate practices to excite both new and tenured staff around store initiatives.- Implement training for new products and ensure team comprehension.



Barnes and Noble

• United States
• Book and Periodical Publishing

• Barista

  • Sep 2009 - Jul 2013

  Responsibilities included coffee and tea production, efficiency, and customer service. This role requires knowledge of a point of sale system, money handling, and managing high levels of volume with composure. Responsibilities included coffee and tea production, efficiency, and customer service. This role requires knowledge of a point of sale system, money handling, and managing high levels of volume with composure.