Sean Smith

Solutions Architect at AKASA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bend Area

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5.0

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Mark Jones

I had the pleasure of working with Sean for eight years at Lumedx, in a variety of different roles and teams. He’s highly skilled with implementations and exceptional with relational databases and BI analytics. He has worked in multiple types of environments including on-prem and the SME for SaaS operations at Lumedx. He consistently goes above and beyond to delight stakeholders and meet deliverable deadlines. Sean would be a tremendous asset to any team.

Chris Lintz

Sean is a true talent with a rare combination of skills and attitude that make him a standout contributor to any technical team. I've had the pleasure of working with him at Hale Health for two years, during which he has demonstrated a wide-ranging capacity to tackle and own key initiatives. In addition to leading key enterprise customer implementations and operating as a primary technical contact on day-to-day business, Sean has continually taken initiative in developing enhanced data management and reporting processes to support customer needs. He has an impressive ability to identify opportunities, dive into whatever platforms are required to deliver the necessary data, and synthesize the information for clients—all while managing relationships like a pro. He can operate independently but collaborates easily. In short: Sean is a huge asset and trusted partner to both internal and external stakeholders. I'd enthusiastically recommend him for any technical program management or data engineering role that would benefit from a keen self-starter who will simply make the work better—and more fun.

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Solutions Architect
      • Jan 2023 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Technical Program Manager
      • May 2020 - Jan 2023

      Cross-team liaison for initiatives supporting technical strategy, data enhancement, and reporting automation. Product implementation owner for enterprise and SMB customers, accountable for the full adoption and integration of the product suite. Cross-team liaison for initiatives supporting technical strategy, data enhancement, and reporting automation. Product implementation owner for enterprise and SMB customers, accountable for the full adoption and integration of the product suite.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Program Manager (SaaS)
      • Dec 2019 - May 2020

      SaaS delivery model owner, managing high level programs between engineering, sales, hosting, support, and the executive team.

    • Customer Solutions Engineer
      • Mar 2014 - Dec 2019

      Field engineer for the implementation of the Lumedx product suite, supporting the full project lifecycle as a technical expert.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Microsoft (Azure) - Technical Consultant
      • Sep 2013 - Mar 2014

      Managed technical case reviews, in the U.S. and India, to help strategically improve inefficient internal workflows.

    • Expedia - Technical Consultant
      • Nov 2012 - Sep 2013

      Expedia Global Customer Operations administration and troubleshooting support for the agent tools and business process management application PEGA.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Hosted Operations Engineer
      • Sep 2010 - Nov 2012

      Tier 3 escalation engineer of the SaaS delivery model, driving resolution for all product, services, and support related inquiries. Tier 3 escalation engineer of the SaaS delivery model, driving resolution for all product, services, and support related inquiries.

Education

  • University of Washington
    Bachelor of Science, Computer Science
    2003 - 2005

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