Human Resources Director

• Feb 2020 - Present

Director, Human Resources

• Jun 2017 - Feb 2019

CARE of Southeastern Michigan is a non-profit assisting those struggling with a substance use or behavioral health issue. > As an empire of one, in addition to handling the variety of day-to-day operational assignments, I successfully managed the human resource activities for over 100 employees providing direction, collaboration and execution in all functional areas of human resources. > Served on the Leadership Team with accountability for recruitment strategies, policies, programs, and communication as it regarded human resources. > Led the regulatory compliance for HR during the agency’s CARF accreditation. > Pivotal role during the implementation of a new HRIS software that was designed to bring optimal efficiency and increased productivity within the human resources department. > Restructured the orientation program to reflect more in-depth information to ensure new hires successfully acclimate into their roles. This reboot included the development of a welcome video. > Oversaw annual open enrollment campaigns which included vetting brokers, plans, benefit changes and supplemental coverage to ensure the agency had the best rates/plans. > In partnership with the CEO, led a diversity and inclusion project with the objective to shift the culture to reflect a more inclusive workplace environment. > Introduced monthly new supervisor training and created the content. > Spearheaded the effort to create the agency’s 1st employee handbook with well-defined policies. > In conjunction with the executive team, created new workplace policies and job descriptions. > Served on the Leadership Team with accountability for recruitment strategies, policies, programs, and communication falling under the umbrella of human resources. > Processed biweekly payroll. -------------------------------------------------------------------------------------------------------------- Show less

Area Human Resources Manager, MI District

• 2015 - 2017

Sava Senior Care is one of the largest providers of skilled nursing, memory care and rehabilitative services in the nation. > Established a FMLA tracking system for facilities and immediately saw a decline in abusive usage. Also, conducted ongoing training for all facilities as needed on a variety of topics. > Researched and solved complex employee relations issues that cultivated from misinterpretations of company and CBAs policies that arose from daily interactions with managers and employees. > Through my commitment to be hands-on and build collaborative partnerships to deliver value-added services, 2 of my 5 facilities obtained the highest honor given to a facility, Blue Ribbon Achievement during my first and second year of service with the organization. > Handled the employee complaint and investigation process for each of my assigned facilities. This dealt with tackling sensitive employee concerns including interpersonal conflicts in the workplace. -------------------------------------------------------------------------------------------------------------- It was professionally gratifying to have the opportunity to share my expertise and lend support and leadership to a dynamic district of 10 well-rounded group of NHAs (Nursing Home Administrators) and their teams. With my core group of NHA, each work day I got to collaborate and participate in the success of their facility’s short/long-term strategic goals. My success was reflective of my commitment to promote excellence, and my adaptability to be resourceful and creative. Show less

HR Generalist

• 2014 - 2015

Ground Effects Ltd. is a a multi-faceted supplier of quality interior and exterior accessory components for the automotive industry. > Partnered with the HR manager and plant managers to develop recruitment strategies to support each plant’s staffing needs. This included attending operational staff meetings and planning sessions to address staffing and forecasting. > Managed the corporate job posting process for the U.S. facilities (approx. 11) and served as the communications point person to compose and distribute corporate announcements to the U.S. plants. > Spearheaded the recruitment initiative to partner with local and out-of-state staffing agencies to meet defined staffing goals and build candidate pipelines. This involved adding an on-site staffing representative and leading weekly calls. > Facilitated weekly conference calls with plant admins. associates to foster a network of support. -------------------------------------------------------------------------------------------------------------- Modeled and fostered an image of professionalism and peak performance while upholding the highest level of professional integrity and business ethics. Show less

HR Generalist

• 2014 - 2014

Riverview Health & Rehab Centers offer short-term rehabilitation and long-term skilled nursing care with many private or semi-private rooms for residents of all ages. > Revamped the orientation program for a 250-employee facility to occur bi-weekly as opposed to weekly. This was designed to reduce turnover and increase employee engagement while also returning HR its 9.23% loss in productivity. > Implemented a structured interview process in the dietary and laundry departments to avoid sanctions during annual state inspections. > Provided management education on salary and performance management as well as other HR areas to ensure adherence and compliance with the company’s practices. > Processed biweekly payroll for 250+ employees with a high degree of accuracy. > Active participant and member of the monthly Safety Committee and > Provided guidance to management during performance evaluation meetings, as well as for performance improvement plans. -------------------------------------------------------------------------------------------------------------- Performed a mixture of duties for a facility with 250+ employees where I managed the daily HR functions. Show less

HR Administrator

• 2012 - 2014

Provided HR assistance for a Minority Owned Small Business part-time for a short-term project. Functions carried out: payroll; drafting of meeting minutes; conducted salary analysis; advised of industry best practices; assembled presentation materials, in addition to providing input on the design of the company literature. Provided HR assistance for a Minority Owned Small Business part-time for a short-term project. Functions carried out: payroll; drafting of meeting minutes; conducted salary analysis; advised of industry best practices; assembled presentation materials, in addition to providing input on the design of the company literature.

Licensed Realtor

• 2011 - 2014

Licensed Michigan Realtor since 2006 servicing prospective clients in the capacity of a buyers and/or sellers agent. Offered guidance as a Real Estate expert, but also highly adept in the areas of the loan origination process; negotiations; short-sales and working with Relocation Specialists. Licensed Michigan Realtor since 2006 servicing prospective clients in the capacity of a buyers and/or sellers agent. Offered guidance as a Real Estate expert, but also highly adept in the areas of the loan origination process; negotiations; short-sales and working with Relocation Specialists.

Talent Acquisition Consultant

• 1999 - 2011

Blue Cross Blue Shield of Michigan is a nonprofit mutual insurance company founded in 1939 and is the largest health insurer in MI serving 4.5 million people in MI & 1.6 million more in other states. Positions: > Executive Assistant, Government Programs > Executive Assistant, Employee/Labor Relations > Talent Acquisition Consultant, Talent Acquisition > Project Management Assignments: various throughout my BCBSM tenure -------------------------------------------------------------------------------------------------------------- > Managed the full life recruitment cycle for 1/3 of the organization’s (5k) roles (including union) from entry-level to management. Handled requisitions in excess of 30 using sourcing skills to identify candidates and create pipelines. Conducted employment testing. > Part of a 2 person team that created a centralized vendor management program. Thus, 1 uniform contract was created that aligned pay rates/job descriptions. 50% reduction in staffing usage. > HRIS Implementation project team member serving on the communication & video teams. > Facilitated bi-monthly brown bag lunch seminars yielding approx 4% workforce participation. > Led efforts to automate a manual BU application process so HR productivity could increase 2.31% > Created and implemented a summer internship program for the subsidiary company. > In collaboration with Employee Services, worked on an enterprise wide I-9 compliance audit. > Performed all phases of new hire on-boarding using Taleo. Show less