Experience

My Utilities

• United States
• Consumer Services
• 1 - 100 Employee

• Sales Coordinator

  • Aug 2022 - Present

  - Supported sales agents through increased customer retention by contacting customers on a daily basis via text message, e-mail, and phone calls - Simultaneously managed responsibilities including monitoring salesperson engagement, investigating client profiles, and routing inbound calls - Conducted market research project to locate and stratify potential leads within California - Collaborated with an external company to generate credit checks and properly handle sensitive information of clients Show less



Texas A&M University

• United States
• Higher Education
• 700 & Above Employee

• Job Coach

  • Jan 2022 - May 2022

  - Mentored Texas A&M University students on the autism spectrum by providing professional support and guidance - Tracked Qualtrics data by conducting weekly surveys surrounding each student's work performance - Created personalized goals for each student and held regular one-on-one meetings before and after their shift - Collaborated with supervisors and other colleagues to address potential growth areas and improve student success - Mentored Texas A&M University students on the autism spectrum by providing professional support and guidance - Tracked Qualtrics data by conducting weekly surveys surrounding each student's work performance - Created personalized goals for each student and held regular one-on-one meetings before and after their shift - Collaborated with supervisors and other colleagues to address potential growth areas and improve student success



Cheddar's Scratch Kitchen

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Aug 2021 - Dec 2021

  - Provided high quality and enthusiastic service to customers, successfully increasing referrals and walk-in business - Promoted high-profit items such as appetizers and mixed drinks to enhance per-table revenue - Balanced cash receipts and maintained accurate cash drawer - Coordinated with team members to meet customer needs and uphold restaurant standards of service while maintaining punctuality - Provided high quality and enthusiastic service to customers, successfully increasing referrals and walk-in business - Promoted high-profit items such as appetizers and mixed drinks to enhance per-table revenue - Balanced cash receipts and maintained accurate cash drawer - Coordinated with team members to meet customer needs and uphold restaurant standards of service while maintaining punctuality



Victory Medical & Family Care

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Assistant

  • May 2019 - Aug 2019

  - Directed patients to exam rooms, fielded questions and prepared for physician examinations - Administered allergy immunotherapy injections and monitored patients for possible reactions and reacted effectively in emergency situations - Provided patient education about allergies and personalized treatment plans - Conducted progress notes and maintained patient charts through the use of EMR (Electronic Medical Record) - Directed patients to exam rooms, fielded questions and prepared for physician examinations - Administered allergy immunotherapy injections and monitored patients for possible reactions and reacted effectively in emergency situations - Provided patient education about allergies and personalized treatment plans - Conducted progress notes and maintained patient charts through the use of EMR (Electronic Medical Record)